NECX
6.3#7 in social work case managementWeb
VisitNECX vs Neighbor Solutions
Neighbor Solutions
6.8#5 in nonprofit case management softwareFrom $100 a monthAndroidiOSWeb
VisitWhat both publish
| Fact | NECX | Neighbor Solutions |
|---|---|---|
| Case management | Intake creates a client record that can hold notes, documents, tasks, referrals, and reporting data. | Case management includes customizable neighbor profiles, case notes, household records, alerts, document uploads, electronic signatures, and incident reporting. |
| Headquarters | NECX Labs Inc. lists its address as 10300 Eaton Place, Suite 440, Fairfax, Virginia 22030. | Garland, Texas, United States |
| Referrals | Referrals let staff choose field by field what client information to share, with access recorded on both agencies' audit trails. | The platform offers a resource directory with real-time availability, referral tracking between organizations, and consent-based sharing. |
| Security | The site describes tenant isolation, encrypted transport, role-based access, and an immutable audit trail, and says security documentation is available under NDA. | The features page states that data is encrypted in transit and at rest and describes role-based permissions, field-level security, consent controls, retention policies, and audit trails. |
NECX plans
- Pay-as-you-go hotline overage—
- +1,000 hotline minutes—
- +2,500 hotline minutes—
- +5,000 hotline minutes—
- Core$9,600 a year
- Complete$14,400 a year
Neighbor Solutions plans
- Neighbor Solutions$100 a month
Pick NECX if…
NECX suits victim services, family services, homeless services, and other providers supporting people in crisis. It may fit agencies needing case, shelter, hotline, referral, and funder-reporting workflows.
Pick Neighbor Solutions if…
It suits nonprofits, social-service organizations, municipalities, Continuums of Care, coalitions, first responders, and citizens coordinating services.