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MemberRun

MemberRun is a web and API platform for associations that brings member administration together with events, learning, billing, community tools, analytics, a…

Place
#3 of 20
Score
7.0
MemberRun's website

What MemberRun is

MemberRun is a web and API platform for associations that brings member administration together with events, learning, billing, community tools, analytics, and AI. It supports event schedules spanning multiple days, speaker and sponsor coordination, tiered pricing, waitlists, and automatic CPD credit awards. Course tools include modules, video, quizzes, progress tracking, and certificates. For ongoing engagement, organizations can use forums, direct messages, committees, email campaigns, volunteer scheduling, mentorship, surveys, and a career centre. A native Stripe integration handles dues, event registrations, and course fees, alongside invoicing and revenue dashboards. AI features include natural-language search, churn prediction, smart segments, and auto-tagging; the assistant is included on every plan under fair use and can be turned off. Integrations include Zoom, Google Workspace, and Microsoft 365. MemberRun lists CSV import and export, widgets, iCal feeds, and a REST API.

Good

  • Supports multi-day events and automatic CPD awards
  • Includes course tracking and certificates
  • Native Stripe integration for dues and fees
  • REST API and webhooks are available
  • Member data is not used to train AI

Watch out

  • No free plan is listed
  • Community plan is limited to 250 members
  • Data is permanently deleted after 90 days post-cancellation

Who it suits

MemberRun is aimed at professional associations, regulatory bodies, learning-focused organizations, and multi-chapter groups. Its event, course, member, and billing tools suit organizations managing these activities together.

Verdict

MemberRun combines membership operations with event, learning, payment, and engagement features. Pricing begins at $199/mo billed annually, and plan allowances vary by tier.

Plans and prices

From MemberRun's own pricing page, checked 15 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Community$199 a yearup to 250 members · 1,000 total people · 10 GB storage · 10,000 marketing emails/month · $0 setup · Billed yearly
Starter$399 a monthup to 750 members · 3,000 total people · 50 GB storage · 24,000 marketing emails/month · setup from $2,500 · Billed monthly
Growth$995 a month751–2,000 members · 8,000 total people · 250 GB storage · 64,000 marketing emails/month · setup from $3,500 · Billed monthly or yearly
Professional$1,995 a month2,001–5,000 members · 20,000 total people · 250 GB storage · 160,000 marketing emails/month · setup from $5,000 · Billed monthly or yearly
EnterprisePriced on request5,000+ members · no ceiling on total people · 1 TB storage · email sized to usage · setup from $15,000 · Scoped with you

The facts

Each one read from MemberRun's own pages, with the date it was checked.

What it does

AI
AI features include natural language search, churn prediction, smart segments and auto-tagging; pricing says the assistant is included on every plan under fair use and can be switched off.checked 8 Oct 2026
AI data policy
MemberRun says member data is not used to train AI models and AI can be disabled organization-wide.checked 15 Oct 2026
AI data use
MemberRun states that member data is never used to train AI models and that AI features operate within the organization's data boundary.checked 8 Oct 2026
AI features
AI capabilities include natural-language search, churn prediction, smart segments, auto-tagging and recommendations.checked 15 Oct 2026
API
MemberRun exposes a REST API at app.memberrun.com/api/v1 with scoped bearer keys; members and events are writable while invoices, resources and chapters are read-only.checked 15 Oct 2026
API and portability
MemberRun lists CSV import/export, embeddable widgets, iCal feeds and a REST API with read/write access for members, events and registrations, plus read access to invoices, resources and chapters.checked 8 Oct 2026
Community
Community functions include discussion forums, direct messaging and committee management.checked 15 Oct 2026
Compliance claims
MemberRun cites PIPEDA, CCPA, GDPR readiness, Google Cloud hosting and Stripe PCI Level 1 processing.checked 15 Oct 2026
CPD tracking
CPD tools automatically track credits, manage cycles, verify submissions and produce compliance reports.checked 15 Oct 2026
Data portability
Staff can export members, payments, events and CPD records as spreadsheets at any time.checked 15 Oct 2026
Data retention
The security page says customers have 90 days after cancellation to export their data, after which it is permanently deleted from systems including backups.checked 8 Oct 2026
Developer sandbox
There is no developer sandbox; API keys are live and writes affect real records.checked 15 Oct 2026
Documentation depth
Public developer documentation covers authentication, scopes, CRUD coverage, webhook caveats, idempotency, pagination and an OpenAPI 3.1 specification.checked 15 Oct 2026
Email campaigns
Email tooling offers smart segments, automation rules, templates and open/click analytics.checked 15 Oct 2026
Events
Its event engine supports webinars, workshops, AGMs, schedules, speakers, sponsors, tiered pricing, waitlists and attendance-linked CPD awards.checked 15 Oct 2026
Events and learning
Its events support multi-day schedules, speaker management, sponsor coordination, tiered pricing, waitlists and automatic CPD credit awards; the LMS includes course modules, video, quizzes, progress tracking and certificates.checked 8 Oct 2026
Hosting and SLA
The service is hosted on Google Cloud in North America and claims daily backups, point-in-time recovery and 99.9% uptime SLAs for Professional and Enterprise.checked 15 Oct 2026
Independent score on Gitnux
6.2 out of 10 overall, with feature 6.3, ease-of-use 6.2 and value 6.1 scores.checked 15 Oct 2026
Infrastructure and availability
MemberRun says it is hosted on Google Cloud Platform, uses automated daily backups with point-in-time recovery, and offers a 99.9% uptime SLA for Professional and Enterprise tiers.checked 8 Oct 2026
Integration limit
Xero, SAML single sign-on, HubSpot, Salesforce and Canva are listed as not yet built.checked 15 Oct 2026
Learning and LMS
The LMS includes course modules, video, quizzes, progress tracking, certificates and mentorship pairings.checked 15 Oct 2026
Limit: document management
Gitnux describes the document repository as narrower than dedicated bylaws-management systems.checked 15 Oct 2026

Money

Billing
Stripe-powered billing handles dues, multiple plans, invoicing and revenue dashboards.checked 15 Oct 2026

The company

Company audience
MemberRun says it serves professional associations, regulatory bodies, learning-focused organizations and multi-chapter organizations with roughly 200 to 20,000-plus members.checked 15 Oct 2026

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