MemberRun
MemberRun is a web and API platform for associations that brings member administration together with events, learning, billing, community tools, analytics, a…
What MemberRun is
MemberRun is a web and API platform for associations that brings member administration together with events, learning, billing, community tools, analytics, and AI. It supports event schedules spanning multiple days, speaker and sponsor coordination, tiered pricing, waitlists, and automatic CPD credit awards. Course tools include modules, video, quizzes, progress tracking, and certificates. For ongoing engagement, organizations can use forums, direct messages, committees, email campaigns, volunteer scheduling, mentorship, surveys, and a career centre. A native Stripe integration handles dues, event registrations, and course fees, alongside invoicing and revenue dashboards. AI features include natural-language search, churn prediction, smart segments, and auto-tagging; the assistant is included on every plan under fair use and can be turned off. Integrations include Zoom, Google Workspace, and Microsoft 365. MemberRun lists CSV import and export, widgets, iCal feeds, and a REST API.
Good
- Supports multi-day events and automatic CPD awards
- Includes course tracking and certificates
- Native Stripe integration for dues and fees
- REST API and webhooks are available
- Member data is not used to train AI
Watch out
- No free plan is listed
- Community plan is limited to 250 members
- Data is permanently deleted after 90 days post-cancellation
Who it suits
MemberRun is aimed at professional associations, regulatory bodies, learning-focused organizations, and multi-chapter groups. Its event, course, member, and billing tools suit organizations managing these activities together.
Verdict
MemberRun combines membership operations with event, learning, payment, and engagement features. Pricing begins at $199/mo billed annually, and plan allowances vary by tier.
Plans and prices
From MemberRun's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Community | $199 a year | up to 250 members · 1,000 total people · 10 GB storage · 10,000 marketing emails/month · $0 setup · Billed yearly |
| Starter | $399 a month | up to 750 members · 3,000 total people · 50 GB storage · 24,000 marketing emails/month · setup from $2,500 · Billed monthly |
| Growth | $995 a month | 751–2,000 members · 8,000 total people · 250 GB storage · 64,000 marketing emails/month · setup from $3,500 · Billed monthly or yearly |
| Professional | $1,995 a month | 2,001–5,000 members · 20,000 total people · 250 GB storage · 160,000 marketing emails/month · setup from $5,000 · Billed monthly or yearly |
| Enterprise | Priced on request | 5,000+ members · no ceiling on total people · 1 TB storage · email sized to usage · setup from $15,000 · Scoped with you |
The facts
Each one read from MemberRun's own pages, with the date it was checked.
What it does
- AI
- AI features include natural language search, churn prediction, smart segments and auto-tagging; pricing says the assistant is included on every plan under fair use and can be switched off.checked 8 Oct 2026
- AI data policy
- MemberRun says member data is not used to train AI models and AI can be disabled organization-wide.checked 15 Oct 2026
- AI data use
- MemberRun states that member data is never used to train AI models and that AI features operate within the organization's data boundary.checked 8 Oct 2026
- AI features
- AI capabilities include natural-language search, churn prediction, smart segments, auto-tagging and recommendations.checked 15 Oct 2026
- API
- MemberRun exposes a REST API at app.memberrun.com/api/v1 with scoped bearer keys; members and events are writable while invoices, resources and chapters are read-only.checked 15 Oct 2026
- API and portability
- MemberRun lists CSV import/export, embeddable widgets, iCal feeds and a REST API with read/write access for members, events and registrations, plus read access to invoices, resources and chapters.checked 8 Oct 2026
- Community
- Community functions include discussion forums, direct messaging and committee management.checked 15 Oct 2026
- Compliance claims
- MemberRun cites PIPEDA, CCPA, GDPR readiness, Google Cloud hosting and Stripe PCI Level 1 processing.checked 15 Oct 2026
- CPD tracking
- CPD tools automatically track credits, manage cycles, verify submissions and produce compliance reports.checked 15 Oct 2026
- Data portability
- Staff can export members, payments, events and CPD records as spreadsheets at any time.checked 15 Oct 2026
- Data retention
- The security page says customers have 90 days after cancellation to export their data, after which it is permanently deleted from systems including backups.checked 8 Oct 2026
- Developer sandbox
- There is no developer sandbox; API keys are live and writes affect real records.checked 15 Oct 2026
- Documentation depth
- Public developer documentation covers authentication, scopes, CRUD coverage, webhook caveats, idempotency, pagination and an OpenAPI 3.1 specification.checked 15 Oct 2026
- Email campaigns
- Email tooling offers smart segments, automation rules, templates and open/click analytics.checked 15 Oct 2026
- Events
- Its event engine supports webinars, workshops, AGMs, schedules, speakers, sponsors, tiered pricing, waitlists and attendance-linked CPD awards.checked 15 Oct 2026
- Events and learning
- Its events support multi-day schedules, speaker management, sponsor coordination, tiered pricing, waitlists and automatic CPD credit awards; the LMS includes course modules, video, quizzes, progress tracking and certificates.checked 8 Oct 2026
- Hosting and SLA
- The service is hosted on Google Cloud in North America and claims daily backups, point-in-time recovery and 99.9% uptime SLAs for Professional and Enterprise.checked 15 Oct 2026
- Independent score on Gitnux
- 6.2 out of 10 overall, with feature 6.3, ease-of-use 6.2 and value 6.1 scores.checked 15 Oct 2026
- Infrastructure and availability
- MemberRun says it is hosted on Google Cloud Platform, uses automated daily backups with point-in-time recovery, and offers a 99.9% uptime SLA for Professional and Enterprise tiers.checked 8 Oct 2026
- Integration limit
- Xero, SAML single sign-on, HubSpot, Salesforce and Canva are listed as not yet built.checked 15 Oct 2026
- Learning and LMS
- The LMS includes course modules, video, quizzes, progress tracking, certificates and mentorship pairings.checked 15 Oct 2026
- Limit: document management
- Gitnux describes the document repository as narrower than dedicated bylaws-management systems.checked 15 Oct 2026
Money
- Billing
- Stripe-powered billing handles dues, multiple plans, invoicing and revenue dashboards.checked 15 Oct 2026
The company
- Company audience
- MemberRun says it serves professional associations, regulatory bodies, learning-focused organizations and multi-chapter organizations with roughly 200 to 20,000-plus members.checked 15 Oct 2026
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