M-Files
M-Files is a metadata-driven document management system that connects documents with the people, projects, and work behind them.
What M-Files is
M-Files is a metadata-driven document management system that connects documents with the people, projects, and work behind them. Its AI classification tools organize information automatically, while search, editing, version history, co-authoring, secure sharing, tasks, and workflow automation support day-to-day document work. Organizations can deploy it in the cloud or self-host it. M-Files Cloud runs on Microsoft Azure; the company says it encrypts stored data with AES-256 and protects client-to-server communications. Listed certifications include ISO 9001:2015, SOC 2/AICPA, ISO/IEC 27001:2013, and ISO/IEC 27018:2014. Integrations include Microsoft 365, Salesforce, SAP, and other CRM and ERP systems. Essentials costs $65 a month, billed monthly per seat. Enterprise pricing is by custom quote. A 30-day free trial needs no credit card or installation, but its basic vault lacks some integrations. Desktop support is for 64-bit Windows; macOS and Linux users access M-Files through the web. iOS and Android apps and APIs are also available.
Good
- AI classifies and organizes information automatically.
- Supports version history, co-authoring, and secure sharing.
- Offers cloud and self-hosted deployment.
- Integrates with Microsoft 365, Salesforce, and SAP.
- 30-day trial requires no credit card or installation.
Watch out
- Essentials costs $65 a month per seat.
- Enterprise pricing requires a custom quote.
- Trial vault excludes some integrations.
- Desktop app support is limited to 64-bit Windows.
Who it suits
M-Files suits organizations handling complex, regulated, document-heavy work, especially in higher-risk environments. It can also suit teams that need either cloud or self-hosted deployment and collaboration around shared documents.
Verdict
M-Files combines document management, automated classification, collaboration, and workflow tools with cloud and self-hosted deployment choices. Check its per-seat Essentials cost, Enterprise quote process, and platform access details against your organization’s needs.
Plans and prices
From M-Files's own pricing page, checked 1 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| M-Files Essentials | $65 a month | native Microsoft 365 experiences · built-in M-Files Aino AI · secure collaboration and lifecycle management · monthly / per seat |
| M-Files Enterprise | Priced on request | advanced governance and compliance · process automation · expanded AI capabilities · stronger security controls · custom quote |
The facts
Each one read from M-Files's own pages, with the date it was checked.
What it does
- AI classification
- M-Files uses artificial intelligence to automatically classify and organize information for faster access.checked 1 Oct 2026
- Cloud hosting
- M-Files Cloud is hosted in Microsoft Azure and managed by a professional Cloud Operations team 24/7.checked 1 Oct 2026
- Deployment
- M-Files offers both cloud-based and self-hosted deployment options.checked 1 Oct 2026
- Desktop support
- M-Files Desktop is supported on 64-bit Microsoft Windows, while macOS and Linux users access M-Files through M-Files Web.checked 1 Oct 2026
- Document work
- The platform supports document search, editing, version history, co-authoring, secure sharing, tasks, and workflow automation.checked 1 Oct 2026
- Encryption
- M-Files states that it encrypts data at rest with AES-256 and encrypts client-to-server network communication.checked 1 Oct 2026
- Integrations
- Featured integrations include Microsoft 365, Salesforce, and SAP, and M-Files also provides integrations and APIs for non-Microsoft CRM and ERP systems.checked 1 Oct 2026
- Mobile and API
- M-Files provides mobile apps for iOS and Android plus the M-Files Web Service API, M-Files API, and UI Extensibility Framework.checked 1 Oct 2026
- Product
- M-Files is a metadata-driven document management system that connects documents to the people, projects, and work they support.checked 1 Oct 2026
- Security certifications
- M-Files lists ISO 9001:2015, SOC 2/AICPA, ISO/IEC 27001:2013, and ISO/IEC 27018:2014 certifications.checked 1 Oct 2026
- Support
- Essentials and Enterprise include standard product support, documentation, and learning resources; Premium Support offers 24/7 coverage and faster response times.checked 1 Oct 2026
- Target organizations
- M-Files describes its platform as serving complex, regulated, document-driven work and higher-risk environments.checked 1 Oct 2026
The company
- Founded
- 2002checked 28 Sep 2026
- Headquarters
- Tampere, Finlandchecked 28 Sep 2026
Money
- Trial
- The 30-day free trial requires no credit card or software installation and provides a basic vault with core functionality but not all integrations.checked 1 Oct 2026
- Trial users
- Trial users can add unlimited colleagues to the trial vault using M-Files Manage.checked 1 Oct 2026
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