Knowby
Knowby is a cloud platform for creating and delivering step-by-step instructions where they are needed.
What Knowby is
Knowby is a cloud platform for creating and delivering step-by-step instructions where they are needed. Its visual guides, called knowbys, combine images or video with text and automatically translate into 140+ languages. AI Guide Creation can turn a process into a step-by-step guide. People can open instructions through a QR code, and public knowbys are viewable by anyone with a link without a Knowby account. Knowby says instructions work without Wi-Fi. For procedure management, it includes approval workflows, completion tracking, version control, and an audit trail. The service runs on Android, iOS, and the web. Its intended users include frontline workers, field technicians, plant operators, maintenance teams, office staff, and contractors. Private knowbys cost $5 a month, billed per user, per month, with unlimited creation and all features included. Public knowby views cost $0.02, paid once, billed per view, on a paid plan. A 30-day trial is available, but there is no free plan. Knowby says subscriptions have no minimum user count or lock-in contract and can be cancelled at any time.
Good
- Instructions automatically translate into 140+ languages.
- Instructions can be accessed without Wi-Fi.
- Includes approval workflows and completion tracking.
- No minimum user count or lock-in contract.
Watch out
- No free plan is available.
- Private knowbys cost $5 per user per month.
- Public views cost $0.02 per view on a paid plan.
Who it suits
Knowby suits frontline workers and teams that need visual procedures, such as field technicians, plant operators, maintenance teams, office staff, and contractors. It may be useful where instructions need to be accessible offline or through QR codes.
Verdict
Knowby combines visual, multilingual instructions with procedure controls and offline access. It offers a 30-day trial, but use is paid and public knowby views have a per-view charge.
Plans and prices
From Knowby's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Public knowbys | $0.02, paid once | link-accessible public instructions · no monthly commitment · per view |
| Early Adopter Special | $3 a month | price lock for 24 months · offer required advance payment by June 26, 2026 · per user, per month, prepaid for 24 months |
| Knowby Pro | $5 a month | all features · no minimum users · 30-day trial · no credit card · per user, per month |
| Private knowbys | $5 a month | Unlimited knowby creation · All features included · per user, per month |
The facts
Each one read from Knowby's own pages, with the date it was checked.
What it does
- AI content policy
- The AI processes supplied material rather than inventing instructional content, and users can edit generated steps.checked 15 Oct 2026
- AI guide creation
- Voice-over video, PDFs and manuals can be converted into step-based guides using multimodal generative AI.checked 15 Oct 2026
- API availability
- Capterra lists API access among Knowby capabilities.checked 15 Oct 2026
- Compliance
- The platform includes approval workflows, completion tracking, and version control for instructions.checked 30 Sep 2026
- Documentation
- The help center covers account security, roles, approvals, versioning, logs, creation, sharing, completion, forms, translation and third-party tools.checked 15 Oct 2026
- Event integrations
- Event subscriptions can send Knowby events by email or webhook to third-party systems.checked 15 Oct 2026
- Forms
- Forms embedded in instructions capture field data in real time.checked 15 Oct 2026
- Founders
- Crunchbase names David Ansley, Derek Mansur, Grant Rogers and John Ansley as founders.checked 15 Oct 2026
- Funding disclosure
- Crunchbase shows the company as private and seed-stage with three funding rounds, while funding amounts are hidden.checked 15 Oct 2026
- Google Workspace SSO
- Google Workspace sign-in uses OAuth 2.0 and supports administrator-managed trust or domain-wide delegation.checked 15 Oct 2026
- Integrations
- Knowby says it gathers data ready to integrate with other systems, but the page does not name specific integrations.checked 30 Sep 2026
- Intended users
- Knowby describes its platform for frontline workers and teams including field technicians, plant operators, maintenance teams, office staff, and contractors.checked 30 Sep 2026
- Knowbys
- A knowby is a step-by-step visual instruction using images or video and text that automatically translates into 140+ languages.checked 30 Sep 2026
- Legal entity
- Crunchbase identifies the legal name as KNOWBY PTY. LTD.checked 15 Oct 2026
- Limit: reporting
- A G2 reviewer says reporting and available SOP format options need improvement.checked 15 Oct 2026
Where it runs
- Apple app
- Knowby Pro is a free Education app by Knowby Pty Ltd requiring iOS 14 or later; the listing also supports iPadOS, macOS 11 on Apple silicon and visionOS.checked 15 Oct 2026
- Approvals and audit
- Approval workflows, completion records and sign-offs provide a history of who completed work and which version was used.checked 15 Oct 2026
- Browser capture
- The documentation describes a browser plugin for screen capture and click-based guide creation.checked 15 Oct 2026
- Google Play app
- Google Play lists Knowby Pro with at least 1K downloads and an Everyone 10+ content rating.checked 15 Oct 2026
- Limit: approvals
- A G2 reviewer describes the approval process as excessive despite liking the feature set and editing workflow.checked 15 Oct 2026
The company
- Company
- The site identifies the maker as Knowby Pty. Ltd.checked 30 Sep 2026
- Company size
- LinkedIn lists Knowby as a privately held software-development company with 2–10 employees.checked 15 Oct 2026
- Founded
- LinkedIn lists Knowby as founded in 2019.checked 15 Oct 2026
- Headquarters
- LinkedIn gives Sydney, New South Wales as headquarters, with a listed Sydney address at 6 O'Connell Street.checked 15 Oct 2026
