Knowby
7.5#4 in standard operating procedure softwareFrom $3 a monthAndroidiOSWebAPI
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| Fact | Knowby | Scribe |
|---|---|---|
| API availability | Capterra lists API access among Knowby capabilities. | The enterprise search API is available to Enterprise Grid and Global customers and searches organization documents. |
| Compliance | The platform includes approval workflows, completion tracking, and version control for instructions. | Scribe states that it maintains SOC 2 Type II and supports HIPAA, FERPA, GDPR and US state privacy-law compliance. |
| Headquarters | LinkedIn gives Sydney, New South Wales as headquarters, with a listed Sydney address at 6 O'Connell Street. | San Francisco, California, United States |
| Integrations | Knowby says it gathers data ready to integrate with other systems, but the page does not name specific integrations. | Listed integrations include ChatGPT, Claude, Cursor, Confluence, SharePoint, Teams, Slack, Salesforce Knowledge, Zendesk, HubSpot, Notion, ClickUp, WordPress, Airtable, Miro and Docebo. |
| Notable release | The September 30, 2025 changelog entry introduced embedded forms and email/webhook event subscriptions. | The browser-extension changelog dated October 13, 2026 records fixes for team-switch persistence, managed-device sign-in and dark-theme microphone selection. |
| Praise: ease of use | G2 reviews praise straightforward setup, quick guide creation and easy editing. | Reviewers commonly describe recording a workflow, editing the generated steps and sharing the result as easy to learn. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews | 4.8 out of 5 from 41 reviews |
| Rating on G2 | 4.7 out of 5 from 22 reviews | 4.8 out of 5 from 973 reviews |
Knowby suits frontline workers and teams that need visual procedures, such as field technicians, plant operators, maintenance teams, office staff, and contractors. It may be useful where instructions need to be accessible offline or through QR codes.
Scribe suits teams documenting processes, training colleagues, implementing software or onboarding new hires. It can also help teams share workflow context with AI tools through MCP or API.