HEFLO

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Score7.0

Rank#4 of 52

PriceFree

Free planYes

Runs onAndroid, API, iOS, Web

Summary

HEFLO is a cloud-based business process management platform for modeling, documenting, publishing, and automating workflows. It supports BPMN 2.0 and tools for designing process landscapes, producing PDF documentation, and publishing processes through an online portal. Users can configure graphical elements to automate processes with little or no coding. HEFLO says its ChatGPT integration can draft process diagrams and workflows from short descriptions, for analysts to review and refine. Its responsive interface works across smartphones, tablets, and computers, and a mobile app supports reviewing and approving tasks. Enterprise lists web service integration using REST and JSON, plus integrations such as DocuSign and DeepL. Security measures include AES-256 encryption at rest and TLS 1.2 or higher in transit. HEFLO states it has a contractual availability SLA above 99%. A free Academic plan covers diagrams. Lite and Enterprise add differing documentation, support, and integration options; Enterprise pricing is by request, while Lite pricing is purchased inside the application.

Who it is for

HEFLO is aimed mainly at management consultancies and large companies handling complex, high-volume processes. The free Academic plan may suit users focused on creating and exchanging diagrams.

What is good

Supports BPMN 2.0 modeling.
Automates processes with little or no coding.
Mobile app supports task review and approval.
Free Academic plan includes diagram tools.
Contractual availability SLA above 99%.

What to know first

Academic plan is focused on diagrams.
Lite chat support has no SLA.
Enterprise pricing requires contacting sales.

Verdict

HEFLO combines process modeling, documentation, and automation, with plan options that differ in support and integrations. Check which plan features and support level fit your workflow before choosing.

HEFLO plans and pricing

All plans

Academic Free Cloud-stored diagrams · Download diagrams as images · Import/export · Reddit community support heflo.com · 30 Sept 2026

Enterprise Not published Contact sales Business process automation · Deadline alerts · AI · Web service integration · Phone, chat, and portal support with SLA · SSO · DocuSign and DeepL integrations · Expanded portal capacity · Analytics and data export heflo.com · 30 Sept 2026

Lite Not published Purchased online inside the application PDF documentation · Academy courses · Publish documentation and receive feedback · Process landscape, organizational chart, and mind map diagrams · Chat support without SLA · Multilingual documentation · Limited documentation portal heflo.com · 30 Sept 2026

Compared on business process management software

Free plan: Yesheflo.com
BPMN support: Yesheflo.com
Workflow automation: Yesheflo.com

Facts

Product: HEFLO is a cloud-based business process management platform for modeling, documenting, publishing, and automating workflows.heflo.com · 30 Sept 2026
BPMN modeling: The platform supports BPMN 2.0 modeling and includes process landscape design, PDF documentation generation, and online portal publishing.heflo.com · 30 Sept 2026
Low-code: Users can automate processes with little to no coding by dragging and configuring graphical elements.heflo.com · 30 Sept 2026
AI features: HEFLO says its ChatGPT integration can generate draft process diagrams and workflows from a short description for analysts to review and refine.heflo.com · 30 Sept 2026
Integrations: Enterprise includes web service integration and advanced integrations such as DocuSign and DeepL; the web service connector uses REST and JSON and supports apps such as Zapier.heflo.com · 30 Sept 2026
Mobile access: HEFLO describes its interface as responsive across smartphones, tablets, and computers, and says a mobile app is available for reviewing and approving tasks.heflo.com · 30 Sept 2026
Security: The security page specifies AES-256 encryption at rest, TLS 1.2 or higher in transit, and AWS KMS-managed keys.heflo.com · 30 Sept 2026
Data residency: Process data is hosted in AWS Ireland for the EU and São Paulo for Latin America; the page says some supporting services process limited data in other AWS regions under Standard Contractual Clauses.heflo.com · 30 Sept 2026
Privacy and compliance: HEFLO lists an Article 28 DPA, Standard Contractual Clauses, an appointed DPO, and processing records, and says it is preparing its ISMS in alignment with ISO/IEC 27001 without claiming formal certification.heflo.com · 30 Sept 2026
Availability: HEFLO states that it operates under a contractual availability SLA above 99% with multi-availability-zone architecture and automatic failover.heflo.com · 30 Sept 2026
Support: Chat support is included in paid plans for users with the Administrator profile; advanced plans also offer phone and portal support with guaranteed response times.heflo.com · 30 Sept 2026
Plan limits: The Lite plan includes a limited documentation portal and chat support without SLA, while Enterprise lists expanded portal capacity and support with SLA.heflo.com · 30 Sept 2026
Intended users: HEFLO says it mainly serves management consultancies and large companies handling complex, high-volume processes and seeking productivity, cost reduction, or operational scale.heflo.com · 30 Sept 2026