GymMaster
GymMaster is cloud-based management software for gyms and health clubs, covering member records, memberships, bookings, sales and communications.
What GymMaster is
GymMaster is cloud-based management software for gyms and health clubs, covering member records, memberships, bookings, sales and communications. Its tools include class and trainer bookings, point of sale, billing integration and online signups; 24/7 door access is a separate pricing option. The Android and iOS member app supports bookings, profile updates, check-ins, workouts and visit history. All four tiers list booking management, automated billing, real-time reporting, POS and inventory, online signups and member apps. Foundation costs $89 a month for up to 100 current members; Advanced is $129 a month for up to 400, and Professional is $209 a month for up to 1,300. Enterprise allows unlimited current members, with no price listed. Prices exclude tax, and yearly payment receives a 10% subscription discount. Every plan includes phone and email support. GymMaster serves clubs of all sizes and is available on Android, iOS, web and through an API.
Good
- Member app supports bookings, check-ins and workouts
- All tiers list automated billing and real-time reporting
- Open API supports integration with other platforms
- Phone and email support included with every plan
Watch out
- No free plan is offered
- 24/7 door access costs extra
- SMS charges vary by location
- Prices exclude tax
Who it suits
GymMaster suits gyms and health clubs looking for membership, booking, billing and sales management. Clubs can consider it across a range of member counts, with the stated limits varying by tier.
Verdict
GymMaster bundles member management and common club operations, with plan limits that scale from 100 current members to unlimited. Review the tier limits and separate door-access option when assessing the monthly cost.
Plans and prices
From GymMaster's own pricing page, checked 21 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Foundation | $89 a month | up to 100 current members · software only · per site per month, excluding tax; yearly payment receives 10% discount |
| Advanced | $129 a month | up to 400 current members · software only · per site per month, excluding tax; yearly payment receives 10% discount |
| Professional | $209 a month | up to 1,300 current members · software only · per site per month, excluding tax; yearly payment receives 10% discount |
| Foundation with 24/7 door access control | $129 a month | 100 current members · Prices exclude tax; pay yearly for a 10% subscription discount. |
| Advanced with 24/7 door access control | $169 a month | 400 current members · Prices exclude tax; pay yearly for a 10% subscription discount. |
| Professional with 24/7 door access control | $249 a month | 1,300 current members · Prices exclude tax; pay yearly for a 10% subscription discount. |
| Enterprise with 24/7 door access control | — | Unlimited current members |
| Foundation — software only | $89 a month | Up to 100 current members · Per site per month; yearly payment gets a 10% subscription discount; excludes tax |
| Advanced — software only | $129 a month | Up to 400 current members · Per site per month; yearly payment gets a 10% subscription discount; excludes tax |
| Foundation — software with 24/7 door access control | $129 a month | Up to 100 current members · Per site per month; yearly payment gets a 10% subscription discount; excludes tax |
| Advanced — software with 24/7 door access control | $169 a month | Up to 400 current members · Per site per month; yearly payment gets a 10% subscription discount; excludes tax |
| Professional — software only | $209 a month | Up to 1300 current members · Per site per month; yearly payment gets a 10% subscription discount; excludes tax |
| Professional — software with 24/7 door access control | $249 a month | Up to 1300 current members · Per site per month; yearly payment gets a 10% subscription discount; excludes tax |
| Enterprise | Priced on request | unlimited current members · dedicated hosting and SLA/RFP support available by quotation · quote required |
| Enterprise — software with 24/7 door access control | Priced on request | Unlimited current members · Contact GymMaster for a quote |
| Enterprise — software only | Priced on request | Unlimited current members · Contact GymMaster for a quote |
The facts
Each one read from GymMaster's own pages, with the date it was checked.
What it does
- Access control
- GymMaster can control 24/7 entry and unlimited doors using its supplied RFID, Bluetooth, Gatekeeper and tailgating hardware.checked 21 Oct 2026
- Additional charges
- GymMaster says SMS is charged at a flat rate that varies by location, with region-specific pricing available by contacting the company.checked 3 Oct 2026
- API
- GymMaster says it provides developers an open API to integrate the system with other platforms.checked 3 Oct 2026
- API documentation
- The Member Portal API documents versioned endpoints for login, memberships, bookings, payments, products, promotions, questionnaires, workouts and member profiles.checked 21 Oct 2026
- Backups
- The company says customer data is backed up on hosting infrastructure and in-house servers, with information retained for six weeks.checked 21 Oct 2026
- Bookings and scheduling
- It manages classes, appointments, services, rooms, equipment and other club resources.checked 21 Oct 2026
- Class scheduling
- Yeschecked 21 Sep 2026
- Core features
- The listed features include membership management, class and trainer bookings, point of sale, billing integration, online signups and 24/7 door access control.checked 3 Oct 2026
- Data centre certifications
- GymMaster states its data centres have ISO/IEC 27001:2013 and SOC3 certifications.checked 3 Oct 2026
- Documentation and support
- Public resources include a user manual, knowledge base, YouTube training, hardware guides, TeamViewer remote support and API documentation.checked 21 Oct 2026
- Integrations
- The published integration list includes ClassPass, Mailchimp, GymPass, Spivi and Fitness Passport, alongside billing-provider connections.checked 21 Oct 2026
- Limit: bugs and complexity
- GetApp summaries mention occasional bugs, billing-integration difficulties, time-zone support issues and complexity when customizing the system.checked 21 Oct 2026
- Marketing and retention
- The product includes task automation, email/SMS/in-app messaging, campaign measurement, at-risk-member alerts, awards, badges and leaderboards.checked 21 Oct 2026
- Membership management
- The system stores member records, memberships, renewals, benefits and account history.checked 21 Oct 2026
Money
- Billing
- Automated billing, payment processing, invoicing, reconciliation reports and multiple billing-provider choices are included features.checked 21 Oct 2026
- Free plan
- Nochecked 21 Sep 2026
- Limit: setup and price
- G2 feedback includes complaints that initial configuration takes effort and that pricing can be high versus alternatives.checked 21 Oct 2026
The company
- Company
- Treshna Enterprises is the team behind GymMaster software.checked 3 Oct 2026
- Company facts
- LinkedIn lists GymMaster as a privately held wellness and fitness company founded in 1997, headquartered in Christchurch, with 11–50 employees.checked 21 Oct 2026
- Headquarters
- Christchurch, New Zealandchecked 28 Sep 2026
- Legal maker
- Google Play identifies the developer as TRESHNA ENTERPRISES LIMITED at 200 High Street, Christchurch, New Zealand.checked 21 Oct 2026
Where it runs
- Limit: Android app workflow
- Google Play reviewers report difficulty switching between facilities, calendar-add failures and registration forms that can be hard to complete.checked 21 Oct 2026
- Limit: iOS app reliability
- App Store reviewers report Bluetooth access failures, crashes, disappearing check-in controls, lost workout entries and missing workout-editing functions.checked 21 Oct 2026
- Member app
- The iOS and Android member app supports timetable viewing, class and personal-trainer bookings, profile updates, notifications, workouts and measurements.checked 21 Oct 2026
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