WellnessLiving software review for fitness and wellness businesses
A cloud platform that helps fitness, wellness, spa and salon businesses manage bookings, payments, promotion and client apps.
What WellnessLiving is
WellnessLiving is a subscription cloud service for fitness and wellness operators. Its toolkit covers schedules, memberships, payments, point of sale, promotion, forms, reports and mobile apps. Android and iOS apps support clients and staff, while a web portal handles booking and account tasks. Customers can choose a no-cost booking option, paid plans or enterprise pricing by request.
Good
- Android apps serve both clients and staff
- Booking, payments, POS and promotion share one platform
- Free Achieve Basic option and trial available
- Multi-location operation is supported
- Digital waivers and kiosk check-in are included
Watch out
- API access needs approval for existing customers
- API limits and support commitments are restricted
- White-label apps are reserved for costlier tiers
- The service is proprietary rather than open source
- Enterprise rates are provided on request
Who it suits
Gyms, studios, spas and salons seeking one operating system; Businesses using mobile apps for clients and staff; Operators preparing to run multiple locations
Skip it if
You only need a simple booking calendar; You require unrestricted API access or open-source software; You need white-label apps on a low-cost plan
Verdict
WellnessLiving is aimed at businesses that need more than a calendar, combining memberships, payments, staff work, promotion, forms and mobile client access. Achieve Basic provides no-cost basic booking, while paid subscriptions add operational and branding capabilities. Multi-location businesses should examine Enterprise details, and API projects need prior approval plus acceptance of changing limits and limited guarantees.
Plans and prices
From WellnessLiving's own pricing page, checked 21 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $69 a month | Classes & appointments booking · Achieve Client App · Elevate Staff App · POS and card processing · email/SMS notifications · one staff member · free data migration |
| Business | $199 a month | Everything in Starter · unlimited staff · rewards and loyalty · events scheduling · email and text marketing · lead management |
| BusinessPro | $349 a month | Everything in Business · white-label Achieve Client App |
| Achieve Basic | Free | No competitor ads · Appointment and class booking · Client reviews · Rewards and loyalty · Digital signatures |
| Achieve White Label | $209 a month | Dedicated Google Play and Apple App Store download · Custom branding · Client account registration · Asset booking · Event registration · Push notifications · monthly |
| Enterprise | Priced on request | Everything in BusinessPro · parent/HQ account · dedicated account manager · enterprise royalties and fees · multi-location reporting · cross-location visits |
The facts
Each one read from WellnessLiving's own pages, with the date it was checked.
What it does
- API access
- WellnessLiving API access requires approval and credentials arranged through a WellnessLiving Account Executive.checked 30 Sep 2026
- API authentication
- The API uses WellnessLiving credentials, authorization identifiers and a generated request-header signature, with session endpoints for authenticated access.checked 21 Oct 2026
- API availability
- API access is restricted by default to existing WellnessLiving business customers for their own account and internal integrations.checked 21 Oct 2026
- API limitations
- WellnessLiving may change usage limits or suspend API access, and does not promise support, backward compatibility, uptime or service levels unless separately agreed.checked 21 Oct 2026
- Asset reservations
- Book-a-Spot manages reservations of assets for services or individual rental.checked 21 Oct 2026
- Branded portal
- The branded client web portal supports check-in, bookings, profile management, schedules, rewards redemption and online shopping.checked 21 Oct 2026
- Class scheduling
- Yeschecked 21 Sep 2026
- Core operations
- The platform manages bookings, payments, staff, marketing, and client loyalty in one system.checked 30 Sep 2026
- Digital forms
- Its Forms tool creates intake forms, surveys, questionnaires, and waivers, and stores signed documents on client profiles.checked 30 Sep 2026
- Documentation and support
- The developer portal provides authentication guidance, API usage material, terms and a contact form that directs users to a knowledge base.checked 21 Oct 2026
- Explorer listing
- Explorer is a search-engine-optimized business listing included with a subscription so prospective clients can find and book services.checked 30 Sep 2026
- Gym management
- The gym product supports class, appointment and event scheduling, memberships, point of sale, client management and staff operations.checked 21 Oct 2026
- Integrations
- Official partners include Zoom, Zapier, Mailchimp, Constant Contact, FitReserve and Wellhub, with QuickBooks shown among partner logos.checked 21 Oct 2026
- Legal name
- The privacy policy identifies the legal company as WellnessLiving Inc., also operating mobile apps under WL Mobile.checked 21 Oct 2026
- License model
- The terms grant customers a revocable, limited, non-exclusive license to use the proprietary service; no open-source license is stated.checked 21 Oct 2026
Where it runs
- Client booking app
- The Achieve client app lets customers find and book services, buy products, manage accounts, receive reminders and redeem rewards.checked 21 Oct 2026
The company
- Company founded
- LinkedIn lists WellnessLiving as founded in 2012.checked 21 Oct 2026
- Company headquarters
- LinkedIn lists headquarters in Thornhill, Ontario, Canada.checked 21 Oct 2026
- Company history
- WellnessLiving was founded in Toronto by Len Fridman and Sasha Davids.checked 30 Sep 2026
- Company size
- LinkedIn lists the company size as 201–500 employees.checked 21 Oct 2026
- Founded
- 2013checked 23 Sep 2026
- Headquarters
- 175 Commerce Valley Drive West, Suite 320, Thornhill, Ontario, L3T 7P6, Canadachecked 23 Sep 2026
Money
- Free plan
- Nochecked 21 Sep 2026
- Free trial
- A WellnessLiving article invites readers to start a free 30-day trial.checked 30 Sep 2026
The full review of WellnessLiving
The gist
WellnessLiving provides cloud-based management software for fitness, wellness, spa and salon organizations, bringing bookings, payments, promotion, reporting and client applications together.
The company says it serves organizations from small yoga studios through multi-location gyms, including those needing memberships, staff workflows and loyalty features.
On Android and other platforms
The Achieve app lets Android clients search for and book services, purchase products, manage their accounts, receive reminders and use rewards. Elevate gives staff mobile tools for appointments, schedules, availability, classes, products and memberships. Businesses can also publish custom-branded apps through Google Play and Apple’s App Store.
A branded web portal supports check-in, bookings, profiles, schedules, rewards and online shopping. WellnessLiving also offers iOS access, website widgets and an API. API access is approval-only for existing business customers.
What it does
Scheduling covers classes, appointments and events, alongside memberships, client records, staff operations, point of sale and card processing. Recurring charges, stored cards, mobile selling and automated billing are supported.
Email, text and push outreach can be combined with lead capture and automated drip sequences. The Forms tool produces intake documents, surveys, questionnaires and waivers, saving signed copies to client profiles.
Additional functions include kiosk-based self check-in, Book-a-Spot asset reservations, FitLIVE virtual sessions, FitVID on-demand video channels and website widgets for bookings or purchases.
Standouts
Achieve and Elevate divide client and staff tasks between two mobile applications. Explorer adds a search-optimized listing where potential clients can discover and book services.
Official connections include Google Reserve, ClassPass, Wellhub, Zoom, Zapier, GoHighLevel, Mailchimp, Constant Contact, QuickBooks, Brivo and Spivi.
Subscriptions come with onboarding at no extra charge: a dedicated specialist, kickoff call and two one-hour training sessions. WellnessLiving reports using Amazon Web Services, following PCI protocols and holding SOC 2 compliance for security, availability and confidentiality controls.
Trade-offs
API access is not generally enabled. Existing business customers must obtain approval, credentials and account authorization from WellnessLiving. Usage limits can change, access may be suspended, and support, backward compatibility, uptime or service levels are not promised without a separate agreement.
The service is proprietary, not open source. Plan differences include staff limits and feature availability; the white-label client app and some marketing tools sit on higher tiers. Multi-location support is included, with Enterprise adding reporting across locations, a parent or HQ account and cross-location visits.
WellnessLiving says it aims for 99.9% uptime, and customers may request its SOC 2 Type II examination report; organizations should still assess their own operational and compliance needs.
Pricing
WellnessLiving uses paid subscriptions, with advertised pricing beginning at $62 per month on an annual term. A free plan and free trial are also offered.
The $69-per-month Starter package includes class and appointment booking, Achieve and Elevate apps, POS and card processing, notifications, one staff member and free data migration. Business costs $199 monthly and adds unlimited staff, loyalty, events, marketing and lead management. BusinessPro is $349 monthly and includes a white-label Achieve app.
Achieve Basic costs nothing and provides booking, reviews, loyalty and digital signatures without competitor advertising. Achieve White Label is $209 per month on monthly billing. Enterprise rates are supplied on request and include parent or HQ accounts, a dedicated manager, multi-location reporting and cross-location visits.
Verdict
WellnessLiving suits fitness, wellness, spa and salon operators seeking scheduling, billing, promotion and client applications in one subscription. It can also serve organizations adding locations or branded mobile apps.
Review the plan grid before subscribing: staff counts, events, lead tools, white-label applications and enterprise reporting vary by tier. API users should confirm approval, limits and support terms in writing. Smaller operators needing only basic booking may find the wider system and paid tiers excessive.
Getting started
- Visit https://www.wellnessliving.com/gym/software/.
- Choose a business plan or the free Achieve Basic option.
- Use the web, Android, or iOS platform.
- Starter includes one staff member, booking, the Achieve Client App, Elevate Staff App, POS and credit card processing, and free data migration.
- For API access, arrange approval and credentials through a WellnessLiving Account Executive.
Limits worth knowing
Starter is $62 a month billed annually and includes one staff member. Achieve Basic is free and includes appointment and class booking, client reviews, rewards and loyalty, and digital signatures.
Questions
Is an Android app available for WellnessLiving users?
Yes. Achieve handles client bookings, purchases, accounts, reminders and rewards, while Elevate gives staff mobile access to schedules, appointments, availability, classes, products and memberships.
Can the platform handle memberships and payment processing?
Yes. Gym functionality includes memberships, point of sale and card processing, with recurring billing, stored cards, mobile sales and automated billing.
Does WellnessLiving offer a no-cost plan?
Yes. Achieve Basic includes appointment and class booking, client reviews, rewards and loyalty, digital signatures and no competitor ads at no charge.
Are multiple business locations supported?
Yes. Multi-location capability is included; Enterprise adds multi-location reporting, a parent or HQ account and cross-location visits.
What is required to access the WellnessLiving API?
An Account Executive must arrange approval and credentials. By default, access is limited to existing WellnessLiving business customers using their own account for internal integrations.
