PATO
PATO is an AI-first gym management system for owners and members, available on Android, iOS and the web.
What PATO is
PATO is an AI-first gym management system for owners and members, available on Android, iOS and the web. Members can use its AI companion to log meals, make training and meal plans, book classes and ask billing questions. Food logging accepts photos, text, voice or label scans, with estimates matched against a catalogue of 11K+ verified foods. Coaching tools offer 2.9K+ movements and a builder for programs lasting 2 to 24 weeks. For member retention, PATO identifies at-risk members and supports automated or drafted outreach, recording each send. Gyms connect their own Stripe or GoCardless accounts for card and direct debit payments; PATO says it takes no share of member payments, while the gym pays its processor directly. QR check-in is available, and Access Pro can control compatible locks, keypads and card readers. PATO says gym data is isolated at the database level, staff permissions are role-based, and customer data is stored in Australia under New Zealand privacy obligations. Its AI does not give medical advice and routes injury, pain and medical questions to gym coaches. Pricing starts at 99 NZD/mo, with a 14-day trial.
Good
- Meal logging supports photos, text, voice and label scans.
- Coaching plan builder covers 2 to 24 weeks.
- Outreach sends are logged for retention tracking.
- QR check-in and attendance reporting are available.
- 14-day trial requires no card, according to the plan.
Watch out
- Classes, Access, Access Pro, Shop and Custom Gamification are add-ons.
- Base service is paid, with pricing starting at 99 NZD/mo.
- Gym pays its payment processor directly.
Who it suits
PATO suits new gyms, boutique studios, 24/7 gyms, CrossFit and functional gyms, and coaches or PT studios. It may fit operators who want member management alongside coaching, payment connections and retention tools.
Verdict
PATO combines member-facing AI and coaching tools with gym operations such as retention outreach, payment connections and check-in. Check which add-ons are needed, since several capabilities are separate from the base plan.
Plans and prices
From PATO's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| 14-day free trial | Free | Everything switched on · Any tier · No contract · No card required |
| Shop add-on | 29 NZD a month | products · inventory · orders · refunds · $29 per month |
| Shop | 29 NZD a month | Products, plans and bundles · Inventory, orders and refunds · NZ$29/mo |
| Access | 39 NZD a month | QR kiosk check-in · Every entry logged · $39 per month |
| Access add-on | 39 NZD a month | QR kiosk · check-in logging · $39 per month |
| Classes | 49 NZD a month | Timetable · Waitlists · PT bookings · Booking page · NZ$49/mo |
| Classes add-on | 49 NZD a month | class timetable · bookings · waitlists · attendance · + $49 per month |
| Custom Gamification | 49 NZD a month | Custom points, challenges and rewards · NZ$49/mo |
| Custom Gamification add-on | 49 NZD a month | custom points · challenges · reward rules · $49 per month |
| Hatching | 99 NZD a month | up to 100 members · all core features · $99 per month |
| Access Pro | 129 NZD a month | Smart locks, keypads and card readers · PIN access issued and revoked with membership status · $129 per month, one door included · $109 per extra door |
| Access Pro add-on | 129 NZD a month | smart locks · keypads · card readers · automatic PINs · $129 per month for one door · $109 per extra door |
| Runner | 249 NZD a month | up to 300 members · all core features · $249 per month |
| Lifter | 499 NZD a month | up to 750 members · all core features · $499 per month |
| Olympian | Priced on request | over 750 members · multiple sites supported · Let's talk; priced to your setup |
The facts
Each one read from PATO's own pages, with the date it was checked.
What it does
- Access control
- Access links membership status to QR check-in or compatible smart locks, issuing and revoking credentials automatically.checked 15 Oct 2026
- Adaptive programming
- Workout plans can run from two to 24 weeks and account for goals, equipment, experience and unavailable machines.checked 15 Oct 2026
- AI companion
- Members can use the AI to log meals, build training and meal plans, book classes and ask billing questions.checked 7 Oct 2026
- AI data handling
- AI conversations are logged for review, while nutrition values come from a verified catalogue rather than generated numbers.checked 15 Oct 2026
- AI providers
- The privacy policy names OpenAI, Google Gemini and Anthropic Claude as processors for AI coaching messages and images, with no model training under their agreements.checked 15 Oct 2026
- Audience
- PATO says it serves new gyms, boutique studios, 24/7 gyms, CrossFit and functional gyms, and coaches or PT studios.checked 7 Oct 2026
- Classes
- Class management includes recurring templates, batch timetable edits, cancellation rules, waitlists, paid drop-ins and an embeddable booking page.checked 15 Oct 2026
- Coach control
- Gyms can disable member-generated plans so programming remains controlled by their coaches.checked 15 Oct 2026
- Coaching
- The coaching tools include 2.9K+ movements and a plan builder for programs from 2 to 24 weeks.checked 7 Oct 2026
- Data location
- PATO says customer data is stored in Australia and handled under New Zealand privacy responsibilities.checked 15 Oct 2026
- Gamification
- The standard system includes a duck companion, 58 badges, 10 levels, challenges, points and gym and global leaderboards.checked 15 Oct 2026
- Goal tracking
- The product tracks benchmark tests, strength and aerobic scores, body composition, scans, photos and wearable workouts.checked 15 Oct 2026
- Google Play privacy
- Google Play says the app may share financial information, encrypts data in transit and supports deletion requests.checked 15 Oct 2026
- Health data and AI
- PATO says its AI does not provide medical advice and routes injury, pain and medical questions to gym coaches.checked 7 Oct 2026
- Limit: accessibility disclosure
- Apple reports that the developer has not indicated which accessibility features the app supports.checked 15 Oct 2026
- Limit: invite access
- The iPhone app is restricted to members invited by gyms that use PATO.checked 15 Oct 2026
- Limit: medical advice
- The AI does not advise on pain, injuries or medical questions; those requests are routed to gym coaches.checked 15 Oct 2026
- Member AI
- Members can chat, speak or send photos to log meals, workouts and measurements and request plans.checked 15 Oct 2026
- Notable limits
- Classes, Access, Access Pro, Shop and Custom Gamification are add-ons rather than part of the base plan.checked 7 Oct 2026
Where it runs
- Apple requirements
- The iPhone app requires iOS 15 or later; Mac use requires macOS 12 or later with an Apple M1 or newer chip.checked 15 Oct 2026
The company
- Company maturity limit
- PATO states it is early, with three gyms and no decade-long operating track record.checked 15 Oct 2026
- Company profile
- LinkedIn describes Neziak as a privately held Auckland design-services company founded in 2013 with 2–10 employees.checked 15 Oct 2026
- Maker leadership
- PATO's about page identifies Esteban Garcia as founder/director and Marcela Perez as customer-success and operations director.checked 15 Oct 2026
Money
- Meal plans
- The recipe system contains more than 5,000 scored recipes with diet, allergen, calorie and preparation filters.checked 15 Oct 2026
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