Guidez

Guidez is a no-code onboarding platform for teams that need guided product education, conversion prompts, and feedback collection in one place. It is best suited to product managers, growth teams, and founders working on web products who need detailed audience rules and a path to programmatic control.

Overview

Guidez combines in-app tours, onboarding checklists, contextual guides, banners, surveys, and funnel analytics. That breadth makes it useful when onboarding is more than a linear walkthrough: a team can explain a feature, ask a question, and track the resulting funnel in the same platform. Its AI tour builder reads a live product and can produce a tour, checklist, or survey from a stated goal, giving teams a practical starting point instead of a blank canvas. The generated flow still needs editorial and product review before it represents a finished experience.

Audience targeting is a substantive strength. Experiences can be conditioned on URL patterns, custom attributes, event history, and combinations of AND/OR rules. This supports role-, behavior-, and context-specific guidance, but it also means teams must maintain clear rules as their product and audience segments change. A Chrome extension lets creators build, preview, and publish tours from the browser, which keeps authoring close to the product being documented.

Guidez states that its SDK does not record end-user keystrokes, form inputs, screenshots, or video sessions. It also states SOC 2 Type II certification and GDPR compliance, with AES-256 encryption at rest and TLS 1.3 in transit. Those controls will matter to teams assessing onboarding software for products with stricter privacy requirements.

Key features

Formats and analytics

In-app tours and checklists cover structured onboarding, while contextual guides and banners can surface help or prompts at relevant moments. Surveys add direct user feedback, and funnel analytics provide a way to relate onboarding steps to progression. The combination is more capable than a tour-only tool, particularly for growth teams connecting education with activation work.

Integrations and programmatic access

Guidez lists more than 20 integrations, including Slack, HubSpot, Salesforce, Amplitude, Mixpanel, Segment, Intercom, Zendesk, Jira, Google Tag Manager, and Zapier. That range can connect onboarding activity with sales, support, product analytics, and automation workflows. Pro adds webhooks plus REST and GraphQL API access, enabling programmatic management; teams that do not need that control may find the upgrade difficult to justify.

Pricing

Plan	Price	What it includes
Hobby	Free ($0/mo)	100 monthly active users, one team member, one environment, community forum and public documentation support
Pro	$79/mo	2,500 monthly active users, unlimited team members and environments, priority email support with a one-business-day response guarantee, webhooks, REST and GraphQL API access

Hobby is suitable for a small project or an early product with no more than 100 monthly active users. The single-member, single-environment limit makes it a poor fit for a team workflow or separate staging and production setups. Pro removes those structural limits and includes a substantially larger audience allowance, so it is the practical choice for a growing team that needs collaboration or deployment separation. It charges $0.01 for each additional monthly active user, making the $79 monthly baseline predictable but the total bill variable as adoption grows. There is no free-plan support guarantee beyond the community forum and documentation.

Platforms

Guidez is offered through a web platform, an API, and a Chrome extension. The extension handles tour creation, preview, and publishing in the browser, while API access for programmatic management is included with Pro.

Who it's for

Product managers can use the multiple formats and targeting conditions to shape onboarding around roles and behavior. Growth teams benefit from surveys, funnel analytics, and integrations with analytics and marketing systems. Founders can start on Hobby to validate an onboarding flow, then move to Pro when user volume, collaborators, environments, or automation requirements exceed the free allowance. It is less compelling for a tiny, static site that needs only a lightweight walkthrough, or for teams that want a fully open-source implementation.

Pros and cons

Pros

• Broad onboarding toolkit: Tours, checklists, banners, surveys, contextual guides, and funnel analytics cover education, feedback, and measurement in one product.
• Granular targeting: URL, attribute, event, and AND/OR conditions support genuinely contextual experiences.
• Strong integration coverage: More than 20 listed integrations connect onboarding with product, sales, support, and automation systems.
• Clear privacy posture: The stated SOC 2 Type II, GDPR, AES-256, and TLS 1.3 measures are relevant for privacy-conscious buyers.

Cons

• Very tight free tier: 100 monthly active users, one member, and one environment restrict Hobby to small experiments.
• Usage-based expansion cost: Pro's $0.01 per extra monthly active user can raise spend as a product scales.
• Key controls are paywalled: API access, webhooks, unlimited members, unlimited environments, and priority support require Pro.

Alternatives

User Onboarding Software is the broader category list for comparing onboarding tools. Wakeline is worth choosing when mobile coverage and a free allowance of 1,000 monthly active users matter more than Guidez's targeting and analytics mix. Clew suits teams wanting self-hosting, one site, and up to three published tours on its free plan. Driver.js is the simpler free option for unlimited projects and personal or commercial use. Candu fits teams focused on overlays and live experiences rather than Guidez's wider format set. Tour Kit offers a free development and evaluation path, with a license required for production use. Guida.js is the open-source choice under an MIT license with a small, dependency-free build. Usertour is preferable when an MIT-licensed core and Docker self-hosting are priorities. Appcues is a paid alternative for teams seeking a larger established experience platform and published MAU and experience limits.

Verdict

Choose Guidez if you need several onboarding formats, precise audience targeting, and integrations that can grow into API-driven operations. The decisive drawback is the narrow Hobby allowance and a Pro bill that increases with monthly active users. Small teams with simple tours should look at lighter or open-source alternatives; teams expecting collaborative, segmented onboarding can justify Pro.