16.9
Gainsight Customer Communities gives customers a shared place to ask questions, exchange answers, learn, and share knowledge.
WebAPI
Alternatives to GainTrace
GainTrace gives B2B SaaS teams a structured customer-health view. It combines usage, adoption, engagement, sentiment, revenue, support and CSM pulse into scores refreshed every six hours. Each score shows its signals, weights and dates, while churn percentages wait for sufficient data and confidence. Nineteen built-in workflows address health drops, renewals, champion departures, payment failures and onboarding. GainTrace runs through web and API access, with a free plan and…
26.9
SaaSy is a business back office for contractors, unions, and agencies, and its homepage describes the product as being in open beta.
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UserMotion is a sales intelligence platform for identifying high-intent signups, prioritizing leads, and supporting personalized outreach.
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CSSignal
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Exeechain
Exeechain is a customer success platform for SaaS teams that want to identify churn risks and coordinate retention work.
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FirstDistro provides account and revenue intelligence for customer success managers and account executives who need to prioritize accounts by revenue at risk.
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Retain
Retain analyzes product usage and payment signals to assess customer account health, identify churn risk, and give context for that risk.
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Successifier
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Custify
Custify is customer success software for B2B SaaS businesses and customer success managers.
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iQcadence
iQcadence is a customer success platform for monitoring account health, identifying risk, and organizing retention work.
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SmartKarrot
SmartKarrot is a SaaS customer success platform for B2B organizations, built for teams managing onboarding, adoption, retention and revenue growth.
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Akita
Akita is a customer success platform for bringing customer information, activity, and metrics into one place to help teams nurture and retain customers.
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CustomerCatalyst
CustomerCatalyst is a web-based Customer Success platform for engaging, retaining, and growing customer bases.
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Customer Health Compass
Customer Health Compass turns a Google Sheet into a dashboard for calculating and reviewing customer health scores.
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Risqly
Risqly is a web platform for payments, orchestration, and subscription fintech teams that need a view of customer health.
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Vitally
Vitally is an AI-powered Customer Success workspace that brings customer data, teams, and customers into one platform.
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UserIQ
UserIQ is a web-based customer success platform that combines health insights, user analytics, project management, and in-app communications.
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ClientSuccess
ClientSuccess is a web-based customer success platform for managing relationships, reducing churn and growing customer revenue.
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Planhat
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Customerscore.io
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ChurnZero
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