GainTrace is customer success software for B2B SaaS teams.
Alternatives to Exeechain
Exeechain focuses customer success work on revenue risk: it flags failed payments, expiring cards, and weakening renewals, scores accounts across six signals, and drafts retention actions for approval. Its workflows support branching and approval-gated emails, with replies pausing activity until a person takes over. QBR generation, forecasts, win-back tools, and a revenue impact ledger extend that focus. Billing, CRM, analytics, and support integrations, plus CSV import and…
Gainsight Customer Communities gives customers a shared place to ask questions, exchange answers, learn, and share knowledge.
SaaSy is a business back office for contractors, unions, and agencies, and its homepage describes the product as being in open beta.
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UserMotion
UserMotion is a sales intelligence platform for identifying high-intent signups, prioritizing leads, and supporting personalized outreach.
Free planWebAPI6.7From $199 a month - 5

CSSignal
CSSignal is a web-based customer success intelligence platform that brings account health, stakeholder details, renewals, and churn analysis together.
Web6.5From $129 a month - 6
FirstDistro
FirstDistro provides account and revenue intelligence for customer success managers and account executives who need to prioritize accounts by revenue at risk.
Free planWebAPI6.5From $49 a month - 7
Retain
Retain analyzes product usage and payment signals to assess customer account health, identify churn risk, and give context for that risk.
WebAPI6.4From $79 a month - 8

Successifier
Successifier connects customer data for SaaS teams, builds health scores, and surfaces growth opportunities and churn risks.
WebAPI6.4From $79 a month - 9

Custify
Custify is customer success software for B2B SaaS businesses and customer success managers.
WebAPI6.3 - 10
iQcadence
iQcadence is a customer success platform for monitoring account health, identifying risk, and organizing retention work.
WebAPI6.2From $49 a month - 11
SmartKarrot
SmartKarrot is a SaaS customer success platform for B2B organizations, built for teams managing onboarding, adoption, retention and revenue growth.
WebAPI6.2From $15,000 a year - 12

Akita
Akita is a customer success platform for bringing customer information, activity, and metrics into one place to help teams nurture and retain customers.
WebAPI6.1From $49 a month - 13

CustomerCatalyst
CustomerCatalyst is a web-based Customer Success platform for engaging, retaining, and growing customer bases.
Web6.1From 1,990 NOK a month - 14

Customer Health Compass
Customer Health Compass turns a Google Sheet into a dashboard for calculating and reviewing customer health scores.
Free planWeb6.0Free plan - 15
Risqly
Risqly is a web platform for payments, orchestration, and subscription fintech teams that need a view of customer health.
Web6.0From £349 a month - 16

Vitally
Vitally is an AI-powered Customer Success workspace that brings customer data, teams, and customers into one platform.
WebAPI6.0 - 17
UserIQ
UserIQ is a web-based customer success platform that combines health insights, user analytics, project management, and in-app communications.
Web5.8 - 185.8
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ClientSuccess
ClientSuccess is a web-based customer success platform for managing relationships, reducing churn and growing customer revenue.
Web5.7 - 20
Gainsight Customer Success
AndroidiOSWeb5.7 - 21

Planhat
WebAPI5.7 - 22

Churned
Churned uses predictive and prescriptive AI to help subscription businesses identify subscribers at risk of leaving and choose retention, reactivation, or upsell actions.
WebAPI5.5 - 23

Customerscore.io
Customerscore.io combines customer data to help SaaS companies understand account health, spot churn risk, and identify expansion potential.
WebAPI5.5 - 24
5.5 - 25

ChurnZero
Web4.9
