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CleanCloud

CleanCloud is a business platform for laundromats, dry cleaners, shoe repair shops, and alterations businesses.

Place
#2 of 34
Score
7.8
CleanCloud's website

What CleanCloud is

CleanCloud is a business platform for laundromats, dry cleaners, shoe repair shops, and alterations businesses. Its point-of-sale tools support order details, notes, payments, digital waivers, and customer notifications by SMS, email, push notification, or WhatsApp. Pickup and delivery tools include customer and driver apps, route optimization, delivery photos and signatures, and live chat. The platform tracks wash-and-fold work and supports assisted or automated assembly with Metalprogetti and Quicksort/GMS. Marketing features cover campaigns, automated marketing, loyalty and referral codes, and review requests. Listed integrations include DoorDash, Uber, QuickBooks, Xero, Gusto, Google Booking, Speed Queen, and Tangerpay. Monthly order limits range from 500 on Lite to 10,000 on Grow+. CleanCloud supports PC, Mac, iOS, Android, Chromebooks, and a dedicated iPad app. It offers a 14-day trial but no free plan. Optional SMS credits, Journey credits, and a custom branded app incur additional fees.

Good

  • POS handles payments, order notes, and digital waivers.
  • Pickup and delivery tools include route optimization.
  • Customer notifications support SMS, email, push, and WhatsApp.
  • Integrations include QuickBooks, Uber, and DoorDash.
  • Available on PC, Mac, iOS, Android, and Chromebooks.

Watch out

  • There is no free plan.
  • Monthly order limits vary by plan.
  • Grow+ requires a 12-month minimum commitment.
  • Optional credits and the branded app have additional fees.

Who it suits

It suits laundry and garment-care businesses that need point-of-sale, order tracking, marketing, or pickup and delivery tools. Plan limits may matter to businesses with higher order volumes.

Verdict

CleanCloud combines shop operations, delivery, and marketing features for garment-care businesses. Check the monthly order cap and optional fees against the workflows you need.

Plans and prices

From CleanCloud's own pricing page, checked 15 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Lite$99 a month500 orders/month · unlimited stations · unlimited staff · unlimited customers · customer iOS/Android apps · invoicing · basic marketing · hosted website · 24/7 email support · monthly; annual display $89/mo
Pro$129 a month2,000 orders/month · pickup and delivery · Uber/DoorDash · route tools · driver app · subscriptions · assisted assembly · multi-store · 24/7 support · monthly; annual display $109/mo
Grow$189 a month3,000 orders/month · auto assembly · automated marketing · automated review promotion · automated invoicing · API access · 24/7 support · monthly; annual display $169/mo
Grow+$335 a month10,000 orders/month · branded iOS/Android app · dedicated account manager · custom onboarding

The facts

Each one read from CleanCloud's own pages, with the date it was checked.

What it does

Additional fees
The pricing FAQ says optional SMS credits, Journey credits, and the custom branded app carry additional fees.checked 4 Oct 2026
API examples
The API documentation supplies examples for PHP, cURL, JavaScript, Node.js, Python and Ruby rather than named SDK packages.checked 15 Oct 2026
API limits
API access requires Grow or Grow+, is limited to 50,000 requests per month and three requests per second, and higher capacity requires an account manager.checked 15 Oct 2026
Documentation and support
The help center lists hundreds of articles across onboarding, workflow, hardware, printers, payments, delivery, notifications, security, reports, invoicing, assembly and plant mode, alongside training videos and University content.checked 15 Oct 2026
Growth milestone
A company announcement dated 14 March 2024 reported more than 10 million customers reached and over $1 billion in transactions.checked 15 Oct 2026
Hosted website
Subscriptions include a responsive hosted website with a builder, booking and contact plugins, email forwarding and free SSL.checked 15 Oct 2026
Integrations
Listed partners include ActiveCampaign, DoorDash, Uber, Gusto, QuickBooks, Xero, Speed Queen, Huebsch, LaundryCard, FasCard, Laundroworks, Tangerpay, SpyderWash, Payrange, Metalprogetti and Quicksort/GMS.checked 15 Oct 2026
Legal entity
UK Companies House lists CLEANCLOUD LTD, company 09357458, active and incorporated on 16 December 2014 for business and domestic software development.checked 15 Oct 2026
Limit: data-entry details
GetApp reviews mention deleted duplicate items remaining on receipts and customer details missing from tag tickets.checked 15 Oct 2026
Limit: GPS and delivery timing
A Google Play reviewer says GPS tracking and driver arrival notifications can be inaccurate, including arrivals earlier than expected.checked 15 Oct 2026
Limit: messaging and support
G2 complaints include one-way SMS, weak support for accounting or printer integrations, white-label app delays and expensive marketing for multi-store users.checked 15 Oct 2026
Limit: mobile onboarding and tracking
Apple reviewers report wrong pickup-tracking times, inability to cancel some orders and difficulty changing the selected cleaner or recovering an account.checked 15 Oct 2026
Limit: reliability and service
Capterra reviewers report bugs, inconsistent updates, unstable features and difficult post-sales escalation; one recent review called the product overpriced and hard to cancel.checked 15 Oct 2026
Marketing
The platform supports SMS, email, push and automated campaigns, loyalty, referrals, promo codes, PPC tracking and automated review requests.checked 15 Oct 2026
Order limit
The pricing page lists monthly plan limits of 500 orders for Lite, 2,000 for Pro, 3,000 for Grow, and 10,000 for Grow+.checked 4 Oct 2026
Pickup and delivery
Customer apps, an embeddable web booking tool, online payments, route planning, driver apps, tracking, geofencing and recurring pickups are provided.checked 15 Oct 2026
Point of sale
Its POS supports order details and notes, payments, digital waivers, and customer notifications by SMS, email, push, and WhatsApp.checked 4 Oct 2026

The company

Company
CleanCloud Limited says it is incorporated in England and gives its registered office as 2 Old Street Yards, London, EC1Y 8AF, UK.checked 4 Oct 2026
Company facts
LinkedIn describes CleanCloud as a privately held London software company with 11–50 employees, founded in 2014.checked 15 Oct 2026
Founded
2014checked 28 Sep 2026
Headquarters
London, United Kingdomchecked 28 Sep 2026

Where it runs

Custom app terms
The terms say custom branded app development normally takes 6–8 weeks, with possible app-store rejection delays and paid maintenance limits.checked 15 Oct 2026
Device support
The POS is stated to work on PC, Mac, iOS, Android and Chromebooks, with a dedicated iPad app.checked 15 Oct 2026

Money

Limit: billing complaint
The sole Trustpilot reviewer alleges a free-trial payment prompt, an unresolved refund request and a blocked account.checked 15 Oct 2026
The full review of CleanCloud

CleanCloud is operations software for laundromats, dry cleaners, shoe repair shops and alterations businesses. It is best suited to operators bringing shop sales, garment-care workflows and delivery into one system. Its strongest case is that industry-specific breadth; its main trade-off is choosing a monthly order allowance that fits the business.

Overview

CleanCloud brings point of sale, order tracking, customer communication and pickup and delivery tools together for garment-care businesses. That focus makes it a more natural fit for a laundry or dry-cleaning operation than a general-purpose cleaning scheduler. Connections to DoorDash, Uber, QuickBooks, Xero, Gusto, Google Booking, Speed Queen and Tangerpay can also link the service to delivery, accounting, payroll and other tools.

The POS handles order details and notes, payments and digital waivers, with customer notifications through SMS, email, push and WhatsApp. For work behind the counter, it tracks wash-and-fold jobs and supports assisted or automated assembly with Metalprogetti and Quicksort/GMS. Recurring scheduling, a client portal, online payments and a cleaner mobile app round out the business workflows.

Key features

Pickup, delivery and order handling

Customer and driver apps, route optimization, delivery photos and signatures, and live chat give delivery-dependent shops a substantial set of tools. Pro includes Pickup & Delivery, but its 2,000-order monthly limit is lower than Grow's 3,000. Grow does not list Pickup & Delivery as an inclusion, so shops comparing those plans should weigh the higher quota against the delivery workflow they need.

Customer engagement and shop operations

Email, SMS and push campaigns, automated marketing, loyalty and referral codes, and review requests give shops ways to encourage repeat business and solicit feedback. These sit alongside order notes, payment handling and customer notifications rather than replacing the shop's day-to-day order workflow.

Security and support

CleanCloud says it makes daily backups to independent servers, uses TLS HTTPS for data sent to and from its server, and stores customer cards in a PCI-compliant manner. Lite includes 24/7 email support; Pro and Grow add 24/7 phone support. That phone option is a practical difference for operators who want more than email when a workflow issue affects the shop.

Pricing

CleanCloud is paid software with a 14-day free trial and no free plan. Lite, Pro and Grow can be billed monthly or yearly; annual plans are prepaid for the year. Each has custom pricing.

  • Lite: 500 orders per month, unlimited stations, staff accounts and customers, and 24/7 email support. It suits a smaller shop that needs room for staff and customer records but can stay within the lowest order cap.
  • Pro: 2,000 orders per month, Pickup & Delivery, and 24/7 email and phone support. It is the clearest fit for shops that need delivery tools, though businesses nearing its cap may need to consider another plan.
  • Grow: 3,000 orders per month, API access, and 24/7 email and phone support.
  • Grow+: custom pricing, billed with a minimum 12-month commitment. It raises the limit to 10,000 orders per month and includes a branded iOS and Android customer app, a dedicated account manager and custom onboarding. The commitment makes it a more consequential choice than the other plans.

Optional SMS credits, Journey credits and the custom branded app carry additional fees. Shops relying on those tools should account for those costs alongside the plan price.

Platforms

CleanCloud supports Android, iOS, macOS, web and Windows, and offers an API. Its features page also says it works on PC, Mac, iOS, Android and Chromebooks, with a dedicated iPad app. That range can accommodate counter, office and mobile use across different devices.

Who it's for

CleanCloud is a strong fit for laundromats, dry cleaners, shoe repair shops and alterations businesses that want sales, order tracking, customer marketing and garment delivery in a common system. Delivery-focused shops should compare Pro's inclusion against its 2,000-order cap, while higher-volume businesses may find Grow's quota or Grow+'s 10,000-order allowance more suitable. A business looking for a free starting plan will need another option.

Pros and cons

  • Pro: POS, wash-and-fold tracking, marketing and pickup and delivery tools address several core garment-care workflows in one platform.
  • Pro: Lite allows unlimited stations, staff accounts and customers, so its 500-order cap does not also constrain those records.
  • Pro: The 14-day trial gives a short evaluation period before committing to a paid plan.
  • Con: Monthly order caps range from 500 to 10,000, so shops must match plan capacity to order volume.
  • Con: The branded app, SMS credits and Journey credits can add fees beyond the plan.
  • Con: Grow+ requires at least a 12-month commitment, and its branded app and account-management benefits may be more than a smaller shop needs.

Alternatives

Opsycle is worth considering for a cleaning operation that wants a free web plan: its Free tier allows 5 clients and 15 jobs per month, with a public booking page and invoice and payment tracking. CleanCloud is more specifically aimed at garment-care workflows and has no free plan.

Clean Smarts is another paid option with Android, iOS and web support and a free trial; choose it if you want to compare a different cleaning-business platform.

Cleaners App has annually billed plans organized by user count, including Solo for 1–2 users, Crew for 3–5, and Team. It may suit a buyer comparing a seat-based structure with CleanCloud's order-based limits.

Janitorial Manager is a paid option without a free trial, with a Small Operations plan starting at $1,000 a month for a single facility or lean crew and training and support included. Consider it when that janitorial-operations framing is closer to the job than garment care.

Launch27 offers paid plans with a free trial, including Base at $75 a month with unlimited users and bookings. It is a relevant comparison for service businesses focused on bookings rather than CleanCloud's garment-care workflows.

BookingKoala offers paid plans with a free trial; Starter is $27 a month and includes 5 providers or 5 GB and one custom form. Consider it if that provider-and-form plan structure better matches your needs.

Clean Scheduler has paid plans with a free trial. Its Starter plan is $39 a month and includes 2 office seats, 5 field seats, up to 500 active customers and 3 recurring visit rules, making it a comparison for teams organized around scheduled visits and seats.

Swept is a paid Android, iOS and web option with a Launch plan starting at $30 a month for up to 15 locations, unlimited users, scheduling and time tracking, payroll export and live chat support. It is another option for a buyer comparing software centered on locations and workforce scheduling.

Browse Cleaning Service Software for more options.

Verdict

Choose CleanCloud if you run a laundromat, dry cleaner, shoe repair or alterations business and want point of sale, garment-care operations, customer engagement and delivery tools under one roof. Its industry focus and broad workflows are the main reasons to choose it. Look elsewhere if you need a free plan, want to avoid optional fees, or cannot make the order caps and plan commitments work for your volume.

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