Launch27
Launch27 is paid software for scheduling and growing maid and cleaning businesses.
What Launch27 is
Launch27 is paid software for scheduling and growing maid and cleaning businesses. Customers can book online at any time, see real-time availability, and add a credit card on file. Businesses can place the booking form on their own website by copying and pasting it, without coding, and set prices by bedrooms and bathrooms, hourly rates, square footage, or custom pricing. Calendar and map views support dispatching jobs to workers, and bookings can recur weekly, every two weeks, every three weeks, or monthly. Listed integrations include Zapier, Launch27pay, QuickBooks, Google Analytics, Google Calendar, and Twilio. Launch27 says it uses 256-bit security and does not store credit card numbers in the system. A 14-day trial includes all cleaning and housekeeping features; customer support by chat and email is listed as free. Base costs $75 a month, Pro costs $150 a month, and Plus costs $299 a month. Mobile app access for cleaners, administrators, and office staff is included with Plus. Customers need their own website to add the booking form.
Good
- Customers can book online 24/7.
- Supports several pricing methods.
- Bookings can recur at set intervals.
- Includes calendar and map views for dispatching.
- 14-day trial includes cleaning and housekeeping features.
Watch out
- No free plan is listed.
- Customers need their own website for the booking form.
- Mobile app access is included with Plus.
Who it suits
It suits cleaning businesses that want online booking, scheduling, and recurring job options. Businesses that want the booking form must have their own website.
Verdict
Launch27 combines customer booking with scheduling and dispatch tools for cleaning businesses. The Base plan starts at $75 a month, and mobile app access is listed with the Plus plan.
Plans and prices
From Launch27's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Base | $75 a month | Unlimited users · unlimited bookings · customer database · basic branded booking form · portals · scheduling · payroll reports · integrations · email support · $75/month |
| Pro | $150 a month | Everything in Base · unbranded premium form · CSS editor · Google Calendar · Zapier · Google Analytics · Twilio · QuickBooks · gift cards · SMS reminders · map calendar · $150/month |
| Plus | $299 a month | Everything in Pro · referral engine · team invitations · card preauthorization and charging · cleaner/admin mobile access · English/Spanish app · alerts · photos · multi-location calendars · $299/month |
| Base | $765 a year | Same Base features as monthly plan · $765/year (-15%) |
| Pro | $1,530 a year | Same Pro features as monthly plan · $1,530/year (-15%) |
| Plus | $3,049.80 a year | Same Plus features as monthly plan · $3,049.80/year (-15%) |
The facts
Each one read from Launch27's own pages, with the date it was checked.
What it does
- Analytics
- The dashboard reports sales, customer growth, top services and retention trends.checked 15 Oct 2026
- API
- Launch27 offers an open API for custom booking forms and links to Bitbucket documentation.checked 15 Oct 2026
- API ecosystem detail
- An independent API catalog documents tenant-specific REST endpoints for customer booking CRUD at a launch27.com v1 base URL.checked 15 Oct 2026
- API support limit
- The help center says Launch27 cannot troubleshoot custom forms and does not provide technical API support.checked 15 Oct 2026
- Customer portal
- Customers can log in to manage bookings, update cards and create additional bookings.checked 15 Oct 2026
- Documentation
- The help center organizes articles for bookings, forms, charges, customers, integrations, mobile apps, reports, scheduling, teams and other functions.checked 15 Oct 2026
- Feedback
- The system emails customers after appointments to collect ratings and feedback.checked 15 Oct 2026
- Integrations
- Official integrations include Zapier, QuickBooks, Google Analytics, Google Calendar, Twilio, Launch27 Pay, WordPress, Squarespace, Wix and Facebook.checked 15 Oct 2026
- Licence
- Terms grant customers a limited, revocable, non-transferable access right and prohibit copying, reverse engineering or derivative works.checked 15 Oct 2026
- Limit: missing or weak features
- Complaints mention absent waiting lists and geolocation, buggy mobile apps, limited reporting, invoice PDF gaps and weak filtering.checked 15 Oct 2026
- Limit: outages and data loss
- A Trustpilot reviewer reported outages, lost booking data and no compensation, while another described several lengthy downtime incidents.checked 15 Oct 2026
- Limit: support and setup
- Reviewers report slow or inadequate support, difficult setup and outdated demonstrations or documentation.checked 15 Oct 2026
- Multi-location
- Zip or postal code can determine location-specific prices and appointment availability.checked 15 Oct 2026
- Online booking
- Businesses can embed a mobile-friendly booking form on any webpage with a few lines of code and customize fields, colors and fonts.checked 15 Oct 2026
Where it runs
- App distribution
- Google Play lists Launch27 Business Plus with 1K+ downloads, no-data-sharing and no-data-collection declarations, transit encryption and deletion requests.checked 15 Oct 2026
- Mobile app
- The Android Business Plus app supports bookings, team and customer management, assignments, schedules, timers, GPS check-in/out, checklists, photos and chat.checked 15 Oct 2026
The company
- Company
- The current service agreement identifies the company as Fullsteam Software Holdings LLC doing business as Automaid (Launch27), a subsidiary of Fullsteam Operations LLC.checked 29 Sep 2026
- Company founder
- Crunchbase lists Rohan Gilkes as founder and describes the company as private and active.checked 15 Oct 2026
- Company headquarters
- Crunchbase lists Fairfax, Virginia, United States as headquarters and 1–10 employees.checked 15 Oct 2026
- Company legal identity
- The terms identify the provider as Fullsteam Software Holdings LLC doing business as Automaid (Launch27), a Fullsteam Operations subsidiary.checked 15 Oct 2026
- Founded year
- G2 lists Launch27 as founded in 2013.checked 15 Oct 2026
Money
- Free plan
- Nochecked 20 Sep 2026
- Free trial
- The trial includes all cleaning and housekeeping features for 14 days, after which a paid module is required.checked 15 Oct 2026
- Limit: price and flexibility
- Capterra and Trustpilot reviewers describe the product as expensive or overpriced and cite limited refunds, customization or compatibility with other schedulers.checked 15 Oct 2026
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