MaidCentral
MaidCentral is software for residential cleaning companies, combining scheduling, customer engagement, marketing automation, employee time clocks, and GPS tr…
What MaidCentral is
MaidCentral is software for residential cleaning companies, combining scheduling, customer engagement, marketing automation, employee time clocks, and GPS tracking. Its CRM supports marketing and sales follow-up, and online booking is tied to service availability. Scheduling handles client preferences and rescheduling, with drag-and-drop job reassignment. Reports and KPIs cover customers, employees, job costing, sales, and revenue. Technicians can use mobile access for schedules and employment information; the Technician app supports iOS 13.0 or later, iPadOS 13.0 or later, and Android 5.0 or later. Billing tools include batch invoicing, payroll calculations, bonus tracking, and exportable payroll data. Listed integrations include Paystri, QuickBooks Online, Zapier, Keap, VOIP, Twilio, and SendGrid. MaidCentral says it provides weekly training, customer support, and a private Facebook Group. Pricing is based on physical locations and completed jobs per month, with no per-user or per-customer fees and no long-term contracts. The Starter estimate is $450 a month for one location, plus $1.50 per job. There is no free plan or trial.
Good
- Scheduling and drag-and-drop reassignment
- CRM and availability-based online booking
- Payroll and batch invoicing tools
- Technician mobile access
- No per-user or per-customer fees
Watch out
- No free plan
- No free trial
- Starter pricing is an estimate
- Pricing scales by locations and completed jobs
Who it suits
It suits residential cleaning companies needing scheduling, booking, field access, billing, payroll, and operational reporting. Companies should be comfortable with location- and job-based pricing and a paid-only model.
Verdict
MaidCentral brings cleaning-company operations into one platform with mobile technician access and broad administrative tools. Its paid, estimate-based pricing and lack of a trial make a live demo important before sign-up.
Plans and prices
From MaidCentral's own pricing page, checked 10 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $450 a month | 1 physical location · $1.50 / job · pricing scales by physical locations and completed jobs per month · unlimited users · unlimited customers · Estimated Monthly Investment; pricing shown is an estimate and final pricing is confirmed on sign-up. |
The facts
Each one read from MaidCentral's own pages, with the date it was checked.
Money
- Billing and payroll
- MaidCentral provides batch billing and invoicing, payroll calculations, bonus tracking, and exportable payroll data.checked 10 Oct 2001
- Trial
- The pricing FAQ says MaidCentral does not offer a free trial and invites prospective customers to book a live demo.checked 10 Oct 2001
What it does
- Core operations
- The platform combines scheduling, customer engagement, marketing automation, employee time clock, and GPS tracking in one system.checked 10 Oct 2001
- CRM and booking
- Its CRM supports marketing and sales follow-up, while online booking is tied to service availability.checked 10 Oct 2001
- Field access
- Technicians can access schedules and employment information through mobile technician access.checked 10 Oct 2001
- Integrations
- The maker lists Paystri for payments, QuickBooks Online for accounting, Zapier and Keap for automation, and VOIP, Twilio, and SendGrid for communications.checked 10 Oct 2001
- Pricing limits
- Pricing is based on physical locations and completed jobs per month; there are no per-user or per-customer fees, and the maker states there are no long-term contracts.checked 10 Oct 2001
- Purpose
- MaidCentral is software for the home cleaning industry, designed for residential cleaning companies.checked 10 Oct 2001
- Reporting
- The platform provides reporting and KPIs for customers, employees, job costing, sales, and revenue.checked 10 Oct 2001
- Scheduling
- Scheduling tools support client preferences, rescheduling, and drag-and-drop job reassignment.checked 10 Oct 2001
- Security
- The maker says the software has multiple layers of security and redundancy and guarantees it will keep sensitive customer data secure.checked 10 Oct 2001
- Support
- MaidCentral says customers receive weekly training, customer support, and access to a private Facebook Group.checked 10 Oct 2001
Where it runs
- Mobile app requirements
- The Technician app supports iOS 13.0 or later, iPadOS 13.0 or later, and Android 5.0 or later.checked 10 Oct 2001
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