MaidCentral
MaidCentral is software for residential cleaning companies, combining scheduling, customer engagement, marketing automation, employee time clocks, and GPS tr…
What MaidCentral is
MaidCentral is software for residential cleaning companies, combining scheduling, customer engagement, marketing automation, employee time clocks, and GPS tracking. Its CRM supports marketing and sales follow-up, and online booking is tied to service availability. Scheduling handles client preferences and rescheduling, with drag-and-drop job reassignment. Reports and KPIs cover customers, employees, job costing, sales, and revenue. Technicians can use mobile access for schedules and employment information; the Technician app supports iOS 13.0 or later, iPadOS 13.0 or later, and Android 5.0 or later. Billing tools include batch invoicing, payroll calculations, bonus tracking, and exportable payroll data. Listed integrations include Paystri, QuickBooks Online, Zapier, Keap, VOIP, Twilio, and SendGrid. MaidCentral says it provides weekly training, customer support, and a private Facebook Group. Pricing is based on physical locations and completed jobs per month, with no per-user or per-customer fees and no long-term contracts. The Starter estimate is $450 a month for one location, plus $1.50 per job. There is no free plan or trial.
Good
- Scheduling and drag-and-drop reassignment
- CRM and availability-based online booking
- Payroll and batch invoicing tools
- Technician mobile access
- No per-user or per-customer fees
Watch out
- No free plan
- No free trial
- Starter pricing is an estimate
- Pricing scales by locations and completed jobs
Who it suits
It suits residential cleaning companies needing scheduling, booking, field access, billing, payroll, and operational reporting. Companies should be comfortable with location- and job-based pricing and a paid-only model.
Verdict
MaidCentral brings cleaning-company operations into one platform with mobile technician access and broad administrative tools. Its paid, estimate-based pricing and lack of a trial make a live demo important before sign-up.
Plans and prices
From MaidCentral's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| MaidCentral subscription | $450 a month | unlimited users · unlimited customers · no long-term contract · one-time onboarding fee · monthly; scales by physical locations and completed jobs |
| Starter | $450 a month | 1 physical location · $1.50 / job · pricing scales by physical locations and completed jobs per month · unlimited users · unlimited customers · Estimated Monthly Investment; pricing shown is an estimate and final pricing is confirmed on sign-up. |
The facts
Each one read from MaidCentral's own pages, with the date it was checked.
What it does
- Accounting integration
- QuickBooks Online is a required integration for the documented invoice workflow.checked 15 Oct 2026
- API capabilities
- The documented API supports programmatic leads, quotes, bookings and related cleaning-service operations.checked 15 Oct 2026
- API quote endpoint
- The quote endpoint accepts lead, address, scope, frequency, pricing adjustments, questions, campaigns and webhook options.checked 15 Oct 2026
- Automation integrations
- The product advertises Zapier and API connectivity for custom automation and external connections.checked 15 Oct 2026
- Core operations
- The platform combines scheduling, customer engagement, marketing automation, employee time clock, and GPS tracking in one system.checked 10 Oct 2026
- CRM and booking
- Its CRM supports marketing and sales follow-up, while online booking is tied to service availability.checked 10 Oct 2026
- CRM and sales
- The platform includes CRM tools, lead capture, sales follow-up and automated campaigns.checked 15 Oct 2026
- Customer portal
- The customer portal lets clients manage contact and payment details, service information, notifications, invoices and feedback.checked 15 Oct 2026
- Dispatch
- Dispatch functions include team monitoring, in-app notifications, behind-schedule notices and technician SMS.checked 15 Oct 2026
- Documentation depth
- The help center provides categorized how-to articles, FAQs, product updates, courses, live events and API documentation.checked 15 Oct 2026
- Field access
- Technicians can access schedules and employment information through mobile technician access.checked 10 Oct 2026
- Google Play data disclosure
- The Android listing says no data is shared with third parties, while location and photos/videos may be collected; it also says data is not encrypted and cannot be deleted.checked 15 Oct 2026
- Integrations
- The maker lists Paystri for payments, QuickBooks Online for accounting, Zapier and Keap for automation, and VOIP, Twilio, and SendGrid for communications.checked 10 Oct 2026
- Limit: bugs and workflow
- GetApp reviewers mention a few bugs and walkthrough-flow problems, while another reviewer says some UI elements are not immediately intuitive.checked 15 Oct 2026
- Limit: learning curve
- Reviewers repeatedly describe setup and onboarding as complex, especially for larger businesses or teams with poorly organized legacy data.checked 15 Oct 2026
- Limit: pricing
- A Capterra reviewer says MaidCentral costs more than some competing platforms, although the reviewer considered the efficiency gains worthwhile.checked 15 Oct 2026
- Location tracking
- The web application can use phone location to record latitude and longitude during employee clock-in/out and job check-in/out.checked 15 Oct 2026
Where it runs
- Android app
- Google Play lists MaidCentral - Technician with 1K+ downloads and an August 13, 2026 update.checked 15 Oct 2026
- Limit: mobile app
- Reviewers cite mobile-app limitations, and one Google Play reviewer reported controls hidden behind the phone toolbar.checked 15 Oct 2026
Money
- Billing and payroll
- MaidCentral provides batch billing and invoicing, payroll calculations, bonus tracking, and exportable payroll data.checked 10 Oct 2026
The company
- Company profile
- Crunchbase describes Maid Central LLC as a private SaaS ERP company for the house-cleaning industry with 11–50 employees and Charleston, South Carolina listed as headquarters.checked 15 Oct 2026
- Founded year
- Crunchbase displays the founding year as obfuscated, so no founding year is available from that page.checked 15 Oct 2026
- Legal entity and headquarters
- Google Play identifies the developer as Maid Central LLC at 2030 Harley St, North Charleston, South Carolina, United States.checked 15 Oct 2026
- Maker and founder
- MaidCentral says Tom Stewart founded the company after developing software from his experience running Castle Keepers House Cleaning.checked 15 Oct 2026
Alternatives to MaidCentral
- 1
JobFlowly
Free planAndroidiOSWeb8.0From $49 a month - 2
CleanCloud
AndroidiOSWebAPI7.8From $99 a month - 3
Launch27
AndroidiOSWebAPI7.7From $765 a year - 4
Mopware Pro
AndroidiOSWebAPI7.6From $97 a month - 5
Janitorial Manager
AndroidiOSWeb7.1From $1,000 a month - 6
Operalis
AndroidiOSWeb7.1From $49 a month