Cicini
Cicini is a web-based booking and scheduling platform for service businesses, combining appointments, staff schedules, payments, reminders, and client manage…
What Cicini is
Cicini is a web-based booking and scheduling platform for service businesses, combining appointments, staff schedules, payments, reminders, and client management. Customers can book at any time through a custom booking page and public link, while teams coordinate using multi-staff calendars, availability rules, and shifts. Google Calendar sync is in beta: new bookings can be sent to Google, and two-way busy-time blocking can hide unavailable slots. Email reminders are included on all plans; paid plans add plan-limited SMS reminders and Stripe checkout for full payment or service deposits. Card data stays in Stripe rather than Cicini’s servers. Client tools include typed-question intake forms and public e-sign links for policy and legal-document acknowledgements. Professional and Enterprise plans include API keys and outbound webhooks, with limited quotas on Professional; the public REST surface is still maturing. Cicini says it encrypts data in transit and at rest and uses role-based access controls. Its Free plan allows one team member and 30 bookings per month.
Good
- Clients can book through a custom page or public link
- Email reminders are available on every plan
- Paid plans support Stripe checkout and service deposits
- Intake forms and public e-sign links support client workflows
Watch out
- Google Calendar sync is in beta
- Free plan is limited to one team member and 30 bookings monthly
- SMS reminders are limited by plan
- Cicini does not claim HIPAA, PHIPA, or SOC 2 compliance
Who it suits
Cicini suits service businesses that need online appointment booking and teams coordinating staff schedules. Its listed intended users include multi-location operations and growing organizations.
Verdict
Cicini combines booking, staff coordination, reminders, payments, and client paperwork in one web platform. The free plan has limits, while paid plans start at $15/mo (annual); teams needing compliance assurances should note Cicini’s stated compliance limits.
Plans and prices
From Cicini's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 1 team member · 30 bookings per month · email reminders · Google Calendar sync (beta) · basic booking page · community support · $0/mo · paid yearly |
| Starter | $180 a year | 3 team members · 250 bookings per month · 100 SMS reminders/month · online payments · gift cards · custom branding · email support (48hr) · $15/mo · paid yearly |
| Professional | $468 a year | 8 team members · 750 bookings per month · 300 SMS reminders/month · team permissions · gift cards · limited API access and webhooks · priority support (24hr) · $39/mo · paid yearly |
| Enterprise | Priced on request | Unlimited bookings and team members · multi-location support · custom integrations · SSO · dedicated account manager · custom onboarding and SLA · API access and webhooks · 1,000 SMS reminders/month · Tailored to your organization's size and needs. |
The facts
Each one read from Cicini's own pages, with the date it was checked.
What it does
- API and webhooks
- Professional and Enterprise include API keys and outbound webhooks, with limited quotas on Professional; the public REST surface is still maturing.checked 4 Oct 2026
- Booking
- Clients can book around the clock through a custom booking page and public booking link.checked 4 Oct 2026
- Calendar integration
- Google Calendar sync is in beta; Cicini says new bookings push to Google and two-way busy-time blocking can hide slots.checked 4 Oct 2026
- Client tools
- Users can create typed-question intake forms and publish legal documents and policies with public e-sign links for customer acknowledgements.checked 4 Oct 2026
- Compliance limit
- Cicini says it does not claim HIPAA, PHIPA, or SOC 2 compliance, and a signed BAA is on the Enterprise roadmap.checked 4 Oct 2026
- Intended users
- The About page describes Cicini as built for service businesses booking appointments, teams coordinating multiple staff, multi-location operations, and growing organizations.checked 4 Oct 2026
- Payments
- Paid plans support Stripe checkout for full payment or a per-service deposit, and the site says card data stays in Stripe rather than Cicini servers.checked 4 Oct 2026
- Product
- Cicini provides online booking and scheduling for service businesses, bringing appointments, staff schedules, payments, reminders, and client management into one platform.checked 4 Oct 2026
- Reminders
- Email reminders are available on all plans, while paid plans include plan-limited SMS reminders through Cicini’s platform sender.checked 4 Oct 2026
- Scheduling
- The platform includes multi-staff calendars, availability rules, and shift coordination.checked 4 Oct 2026
- Security
- Cicini says it encrypts data in transit and at rest and uses role-based access controls.checked 4 Oct 2026
- Support
- The support center offers documentation, FAQs, video tutorials, and direct assistance; pricing lists community support on Free, 48-hour email support on Starter, and 24-hour priority support on Professional.checked 4 Oct 2026
The company
- Headquarters
- Toronto, Canadachecked 28 Sep 2026
- Maker location
- Cicini says it is built by a small team in Toronto, Canada.checked 4 Oct 2026
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