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Avochato

Avochato is a business messaging service for teams handling customer conversations through SMS and MMS.

Place
#4 of 27
Score
7.9
Avochato's website

What Avochato is

Avochato is a business messaging service for teams handling customer conversations through SMS and MMS. It provides two-way messaging in a shared team inbox, so multiple users can work from the same conversation space. Automated sequences, scheduled messages, and inbound keywords support repeatable communication and response handling. The service is available on Android, iOS, and the web. Avochato uses usage-based pricing. Pay as you Go is listed as free, billed monthly, with no platform fee and a charge of $0.08 per SMS segment in the United States and Canada. Standard costs $210.00 per month and charges $0.03 per SMS segment in those countries. Both plans include five users, while each additional user costs $42 per month. The Custom plan has pricing not listed and offers volume discounts for 15,000 or more segments per month, higher API throughput limits, and dedicated account management. Teams can therefore choose between a no-platform-fee arrangement, a lower per-segment rate, or custom terms for higher messaging volume. Avochato has no free plan.

Good

  • Supports two-way SMS and MMS messaging.
  • Shared inbox lets teams handle conversations together.
  • Automated sequences and scheduled messages organize outreach.
  • Inbound keywords support message-driven workflows.
  • Available on Android, iOS, and the web.
  • Custom plan includes dedicated account management.

Watch out

  • There is no free plan.
  • Pay as You Go charges $0.08 per SMS segment in the US and Canada.
  • Standard costs $210.00 per month.
  • Additional users cost $42 per month each.

Who it suits

Avochato suits teams that manage customer conversations by SMS and MMS and need shared access to messages. It is useful for groups choosing between usage-based plans, lower message rates, or custom support for higher segment volumes.

Verdict

Pick Avochato if your team needs shared SMS and MMS conversations with automation, scheduling, and keyword handling. Pay as You Go avoids a platform fee, while Standard lowers the listed message rate. Consider another option if you require a free plan or need costs outside the listed usage structure.

Plans and prices

From Avochato's own pricing page, checked 15 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Standard$210 a month$210/month platform fee · $0.03 per U.S./Canada SMS, RCS or call-minute segment · 5 users included · additional users $42/month · best for over 2,000 segments/month · monthly platform fee; usage balance billed as used
CustomPriced on request15k+ segment volume discounts · faster broadcast delivery · higher API throughput · Salesforce clouds · HIPAA BAAs · Avo AI setup and professional services · dedicated account management
Pay as you GoFree$0/month platform fee · $0.08 per U.S./Canada SMS, RCS or call-minute segment · 5 users included · additional users $42/month · best for under 2,000 segments/month · monthly platform fee; usage balance billed as used

The facts

Each one read from Avochato's own pages, with the date it was checked.

What it does

Analytics
Advanced agent reporting and analytics are included as support features.checked 15 Oct 2026
API
Avochato offers a REST API for contacts, messages, broadcasts, conversations, users, campaigns, logs and ticket operations.checked 15 Oct 2026
API authentication
API access uses account-specific Auth ID and Secret tokens generated under Settings > API Access.checked 15 Oct 2026
Automation
Keywords, autoresponses, drip campaigns, surveys, skill routing and automatic assignment are listed automation or workflow tools.checked 15 Oct 2026
Avo AI
Optional Avo AI provides agents, suggested messages, insights and recommendations and is charged by feature usage.checked 15 Oct 2026
Broadcasts
Broadcasts send personalized messages to multiple contacts and require account balance for SMS or MMS.checked 15 Oct 2026
Chrome extension limits
The Chrome extension officially supports Google Chrome only; Chromium-based browsers are not officially supported.checked 15 Oct 2026
Customers
Avochato's about page says it has enabled more than 1,000 customers to conduct millions of two-way conversations.checked 15 Oct 2026
Documentation
Public documentation covers API routes, onboarding, mobile permissions, browser calling, integrations and compliance guidance.checked 15 Oct 2026
Funding
Crunchbase lists two funding rounds and identifies Amity Ventures as a Series A lead investor, but hides the amounts.checked 15 Oct 2026
Healthcare compliance
Healthcare pages state HIPAA compliance, encryption at rest and in transit, double opt-in and independently audited SOC 2 controls.checked 15 Oct 2026
Integrations
Official integrations include Salesforce, Slack, Microsoft Teams, Okta, Zapier, Shopify, Gmail, Stripe and Google Sheets workflows.checked 15 Oct 2026
Legal name
Crunchbase identifies the legal entity as Avochato Inc.checked 15 Oct 2026
Limit: missing depth
GetApp reviewers report gaps in advanced features, automation and customization, with occasional bugs and slower performance at high message volumes.checked 15 Oct 2026
Limit: mobile reliability
App Store and Google Play reviews report crashes, loading failures, buried messages and missing notifications.checked 15 Oct 2026
Limit: pricing
GetApp and Capterra reviews mention that the platform-fee tier can jump above $200 per month and may be too expensive for small businesses.checked 15 Oct 2026
Live chat
Website widgets provide unlimited live-chat messages on the listed plans.checked 15 Oct 2026
Praise: integrations
Trustpilot feedback praises improved Salesforce integration and using two-way texting for guest communications.checked 15 Oct 2026
Praise: usability
GetApp reviewers repeatedly praise the intuitive interface, ease of use, organized conversations and quick customer support.checked 15 Oct 2026

The company

Company founding
LinkedIn lists Avochato as founded in 2016.checked 15 Oct 2026
Company headquarters
LinkedIn lists headquarters at Mill Valley, California, including 203 Flamingo Rd, Suite 501.checked 15 Oct 2026
Company size
LinkedIn lists Avochato as a privately held technology company with 11–50 employees.checked 15 Oct 2026
Praise: team messaging
Trustpilot reviewers praise the slick iOS app, business-number calling and the shared inbox for teammates.checked 15 Oct 2026

Where it runs

Mobile apps
Official help documentation says iOS and Android apps provide desktop-equivalent calling, texting, broadcasts, MMS and live-chat functions.checked 15 Oct 2026
The full review of Avochato

Avochato is a team-focused business texting service for shared SMS and MMS conversations. It fits small customer-service, sales, and operations groups that need coordinated replies plus repeatable messaging workflows. The right choice depends on whether its per-segment pricing and five included seats match your volume and staffing.

Overview

Avochato combines two-way messaging with a shared team inbox, so several users can manage customer threads in one place. MMS support extends conversations beyond plain text, while automated sequences, scheduled messages, and inbound keywords provide practical tools for recurring outreach and response handling. This is a more structured setup than an individual texting app, but the usage-based bill means message volume remains a central purchasing consideration.

Key features

Shared team conversations

The shared inbox gives a five-person team a common workspace for incoming and outgoing SMS and MMS. That arrangement can reduce duplicated replies and make ownership of customer conversations easier to coordinate. It is most useful when multiple staff members need access to the same threads; a solo user with occasional messaging would gain less from the team-oriented design.

Automation and timing

Automated sequences support repeatable message flows, while scheduled messages let teams plan communications for a later time. Inbound keywords add a simple way to trigger or organize responses based on what a recipient sends. Together, these features suit reminders, follow-ups, and other recurring communications without requiring every message to be composed manually.

Pricing

Avochato has no free plan. Its prices are billed monthly, and the two main options charge for SMS segments sent in the United States and Canada.

PlanPrice and termsBest fit and trade-offs
Pay as you Go$0.00 per month, billed monthly; no platform fee; $0.08 per SMS segment; 5 users included; additional users $42 per month eachSuitable for a small team with lighter or unpredictable usage that wants to avoid a recurring platform charge. The higher per-segment rate can become expensive as message volume rises, and extra seats are a substantial ongoing cost.
Standard$210.00 per month, billed monthly; $0.03 per SMS segment; 5 users included; additional users $42 per month eachBetter for teams sending enough messages for the lower rate to offset the fixed monthly fee. It does not reduce the cost of adding users, so larger teams must budget separately for seats.
CustomCustom pricing; volume discounts for 15,000 or more segments per month; higher API throughput limits; dedicated account managementDesigned for high-volume operations or integrations that need greater throughput and account support. The price requires a tailored quote, so it is not a straightforward option for small buyers comparing monthly costs.

Pay as you Go is not free messaging: every SMS segment carries a charge, despite the absence of a platform fee. Standard exchanges that metered model for a $210 monthly commitment and a lower segment rate, making the break-even decision dependent on actual usage. All listed plans include five users, while each additional user costs $42 per month.

Platforms

Avochato runs on Android, iOS, and the web. That combination supports mobile access alongside browser-based team work, making it practical for groups that switch between phones and desktops.

Who it's for

Avochato is a strong match for small teams sharing customer SMS and MMS duties, especially when scheduled outreach, keyword-based handling, or automated sequences are part of the workflow. Pay as you Go favors teams with modest or variable traffic; Standard is more compelling when consistent volume makes its lower segment rate worthwhile. Organizations sending at least 15,000 segments monthly or needing higher API throughput should examine Custom. It is a poor fit for buyers seeking a free plan, and teams with many users should account for the $42 monthly charge for every seat beyond five.

Pros and cons

Pros

  • Shared SMS and MMS inbox: five included users can coordinate two-way customer conversations in one workspace.
  • Useful workflow controls: automated sequences, scheduled messages, and inbound keywords support repeatable outreach and response handling.
  • Two pricing paths: teams can choose no platform fee with a higher segment rate or pay monthly for a lower rate.
  • High-volume option: Custom adds volume discounts at 15,000 or more segments, higher API throughput limits, and dedicated account management.

Cons

  • No free plan: there is no zero-cost tier for testing or very small-scale use.
  • Usage can drive the bill: Pay as you Go charges $0.08 per SMS segment, while Standard still adds metered usage to its $210 monthly fee.
  • Additional seats are costly: every user beyond the five included costs $42 per month on the listed plans.

Alternatives

Business Texting Software is the broader category guide for comparing services of this type.

Sociocs is the better choice when a free forever plan matters: its free tier includes two channels, one user, and 1,000 messages per month, with Android, iOS, web, and API support. Textmagic suits buyers who want a free trial and prepaid usage, with Essential charging $0.05 per month on a 100% prepaid basis and rates varying by destination country. RouteFlow SMS is an alternative for readers seeking a paid service across a particularly broad range of desktop and mobile platforms. Nextiva is worth considering when business SMS needs to sit alongside voice, video meetings, and screen sharing; its Core plan is $15.00 per month billed monthly and has no free trial. Text Request fits organizations wanting a large included texting allowance, with Enterprise at $575.00 per month for 20,000 texts and 10 dashboards, plus $0.032 per additional text. Kenect is another paid option for Android, iOS, and web. TextBox may suit small businesses wanting a defined allowance: its Small Business plan is $69.00 per month for 2,500 segments, with $0.04 per overage segment and one telephone number. Curately Messaging is an additional paid alternative with Android, iOS, web, and extension support.

Verdict

Choose Avochato if a small team needs shared SMS and MMS handling with scheduling, automation, and keyword-based workflows across mobile and web. Its main advantage is the combination of collaborative inbox tools and flexible usage plans. Look elsewhere if you need a free tier, if extra seats would quickly expand the bill, or if your usage does not justify choosing between metered Pay as you Go and Standard's $210 monthly commitment.

Getting started

  1. Open the Avochato website.
  2. Choose Pay as You Go, Standard, or request Custom pricing.
  3. Sign up for the selected usage-based plan.
  4. Add up to five included users and account for additional seats.
  5. Use Avochato on Android, iOS, or the web.
  6. Configure shared inbox messaging, sequences, schedules, or inbound keywords.

Limits worth knowing

Pay as You Go includes five users and charges $0.08 per SMS segment in the United States and Canada. Standard includes five users, charges $0.03 per segment in those countries, and additional users cost $42 per month each.

Questions

Does Avochato have a free plan?

No. Its Pay as You Go plan has no platform fee but still charges per SMS segment.

How much does Pay as You Go cost?

It is listed as free, billed monthly, with $0.08 per SMS segment in the United States and Canada.

What does Standard cost?

Standard costs $210.00 per month and charges $0.03 per SMS segment in the United States and Canada.

How many users are included?

Pay as You Go and Standard each include five users. Additional users cost $42 per month each.

Which platforms support Avochato?

Avochato is available on Android, iOS, and the web.

Alternatives to Avochato

All alternatives
  1. 1Textmagic logo

    Textmagic

    Free planAndroidiOSWebAPI
    8.2Free plan
  2. 2

    Nextiva

    AndroidiOSWebAPI
    8.0From $15 a month
  3. 3Sociocs logo

    Sociocs

    Free planAndroidiOSWebAPI
    8.0From $24 a month
  4. 4

    Sinch Engage

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    7.2From $99 a month
  5. 5

    Text Request

    AndroidiOSWebAPI
    7.2From $575 a month
  6. 6Heymarket logo

    Heymarket

    AndroidiOSWebAPI
    7.1From $49 a month