TextBox
TextBox provides two-way business texting through an existing landline, VoIP, or toll-free number.
What TextBox is
TextBox provides two-way business texting through an existing landline, VoIP, or toll-free number. Teams can share one number, coordinate in a shared inbox, and use internal comments to keep track of conversations. Messages can go to individuals or small groups and include pictures or PDFs; templates, timed auto-replies, scheduled messages, and reminders support routine outreach. Contact tools include unlimited contacts on plans, tags, notes, and searchable message history. TextBox offers API access and a Zapier connection to over 9,000 apps, including Salesforce, HubSpot, Google Calendar, and Slack. It handles 10DLC registration and STOP opt-outs. Setup requires phone ownership verification, an electronic Letter of Authorization, and carrier campaign registration. Domestic US texting is supported, while international texting is on the roadmap. A free trial is available without a credit card, activation fee, term commitment, or automatic billing. The service is listed for Android, iOS, macOS, web, and Windows.
Good
- Shared inbox supports multiple users and internal comments.
- Messages can include pictures and PDFs.
- Unlimited contacts, tags, notes, and searchable history.
- Scheduled messages, templates, auto-replies, and reminders.
- Free trial has no credit card or automatic billing.
Watch out
- No free plan is available.
- Mobile numbers and short-code traffic are unsupported.
- International texting is still on the roadmap.
- Setup requires verification and carrier campaign registration.
Who it suits
TextBox suits businesses that want multiple staff to manage texting from a shared business number. It is aimed at teams using eligible landline, VoIP, or toll-free numbers for domestic US messaging.
Verdict
TextBox brings shared business texting, contact organization, and follow-up tools together across several platforms. Check number eligibility and the setup steps before choosing it, particularly if you need mobile-number or international texting.
Plans and prices
From TextBox's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Small Business | $69 a month | 2,500 message segments/month · $0.04 per segment overage · 1 telephone number · $69* / month |
| Medium Business | $129 a month | 5,000 message segments/month · $0.035 per segment overage · 1 telephone number · $129* / month |
| Business Plus | $249 a month | 10,000 message segments/month · $0.03 per segment overage · 1 telephone number · $249* / month |
| Small Enterprise | $549 a month | 25,000 message segments/month · $0.025 per segment overage · 1 telephone number · $549* / month |
| Enterprise | $849 a month | 50,000 message segments/month · $0.02 per segment overage · 1 telephone number · higher volumes or special applications by contact · $849* / month |
The facts
Each one read from TextBox's own pages, with the date it was checked.
What it does
- Compliance
- TextBox handles 10DLC registration and built-in STOP opt-out processing.checked 8 Oct 2026
- Contacts
- Plans include unlimited contacts, and the platform provides tags, notes, and searchable message history.checked 8 Oct 2026
- Integrations
- TextBox offers API access and a Zapier integration described as connecting to over 9,000 apps, including Salesforce, HubSpot, Google Calendar, and Slack.checked 8 Oct 2026
- International texting
- Domestic US texting is supported, while international texting is described as being on the roadmap.checked 8 Oct 2026
- Messaging
- Users can send one-to-one or small-group texts, pictures, and PDFs, and use templates, timed auto-replies, scheduled messages, and reminders.checked 8 Oct 2026
- Number eligibility
- Business-owned landline, VoIP, and toll-free numbers may qualify; mobile numbers and short-code traffic such as bank or Google verification codes are unsupported.checked 8 Oct 2026
- Product
- TextBox provides two-way business texting on an existing landline, VoIP, or toll-free number.checked 8 Oct 2026
- Security policy
- The acceptable use policy says the platform responds programmatically to STOP and works with a digital security firm to monitor for and prevent spam.checked 8 Oct 2026
- Setup
- Setup includes ownership verification by phone and an electronic Letter of Authorization, followed by carrier campaign registration before texting begins.checked 8 Oct 2026
- Shared inbox
- Multiple users can share one number and use internal comments to track conversations.checked 8 Oct 2026
- Support
- The company offers demos, live customer training, and contact by text, phone, or email, and says inquiries are usually followed up the same business day.checked 8 Oct 2026
The company
- Founded
- 1994checked 28 Sep 2026
- Headquarters
- Tallahassee, Florida, United Stateschecked 28 Sep 2026
Money
- Trial and terms
- A free trial is available without a credit card, with no activation fee or term commitment; the pricing page says there is no auto-billing on the trial.checked 8 Oct 2026
Alternatives to TextBox
- 1
Textmagic
Free planAndroidiOSWebAPI8.2Free plan - 2
MightyText
Free planAndroidWebExtensionLinux8.0From $7.49 a month - 3
Sociocs
Free planAndroidiOSWebAPI8.0From $24 a month - 4
Havari
Free planAndroidiOSWebAPI7.9From £39 a month - 5
Chekkit
Free planAndroidiOSWeb7.3From $39 a month - 6
EZ Texting
AndroidiOSWebAPI7.1From $20 a month