Heymarket
Heymarket gives teams shared inboxes for business SMS, email, and messaging apps, with access from desktop or mobile phones.
What Heymarket is
Heymarket gives teams shared inboxes for business SMS, email, and messaging apps, with access from desktop or mobile phones. Team members can read and respond to texts and emails in centralized inboxes. Automations can use keywords, timing, or message sentiment to reply, assign chats, or add contacts to campaigns. Campaign tools include scheduled texts, drip campaigns, SMS templates, and personalized custom fields. AI agents can answer FAQs from an approved knowledge base, schedule appointments, and extract lead information for CRM syncing. Listed integrations include Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio. The Chrome Extension can text numbers found on webpages or in CRMs. Standard costs $49 a year, billed annually at $49 per user/month, and requires at least two users. There is no free plan, but a 14-day trial is offered. Standard excludes group messaging, call forwarding, email, Facebook Messenger, and Apple Messages for Business, which are listed on higher tiers. Messaging credits are listed at $0.03 per credit, with 1,000 credits per month.
Good
- Shared inboxes support team messaging on desktop and mobile.
- Automations can act on keywords, timing, or sentiment.
- AI agents can schedule appointments and capture lead information.
- Integrations include Salesforce and HubSpot.
Watch out
- No free plan is listed.
- Standard requires at least two users.
- Standard excludes group messaging and call forwarding.
- Longer texts use multiple message credits.
Who it suits
Heymarket suits teams that manage customer conversations together across business messaging channels. It may be useful to businesses that want shared inboxes, automated replies or assignments, and campaign messaging.
Verdict
Heymarket combines shared business messaging with automations, campaigns, and AI agents. Review the Standard tier’s exclusions and message-credit charges against your channel needs.
Plans and prices
From Heymarket's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Standard | $49 a month | 2-way messaging · shared inbox · unlimited contacts · templates and tags · basic reporting · HubSpot integration · Billed annually; $49 per user/month; minimum 2 users |
| Plus | $99 a month | Standard features · lists and campaigns · automations · advanced reporting and analytics · AI Essentials · Microsoft Teams, Zapier, and more integrations (excludes Salesforce) · Billed annually; $99 per user/month; minimum 2 users |
| Pro | $199 a month | Plus features · AI Advanced · API access · advanced administration and security · Salesforce add-on available · Billed annually; $199 per user/month; minimum 2 users |
| Enterprise | Priced on request | Pro features · custom users · custom feature configuration · white-glove onboarding · additional training resources · priority support · higher volume messaging · Custom pricing |
The facts
Each one read from Heymarket's own pages, with the date it was checked.
What it does
- AI agents
- Its AI agents answer FAQs from an approved knowledge base, schedule appointments, and extract lead information for CRM syncing.checked 30 Sep 2026
- Automation
- Automations can send messages based on keywords, timing, or message sentiment and can reply, assign chats, or enroll contacts in a campaign.checked 30 Sep 2026
- Compliance
- The homepage describes the platform as SOC 2 Type 2, TCPA, and HIPAA compliant.checked 30 Sep 2026
- Encryption
- Heymarket says messages are encrypted at rest and in transit between its servers and apps.checked 30 Sep 2026
- Integrations
- The integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio.checked 30 Sep 2026
- Marketing
- Campaigns support scheduled texts, drip campaigns, SMS templates, and personalized custom fields.checked 30 Sep 2026
- Messaging
- Team members can read and respond to texts and emails from centralized inboxes on desktop or mobile phones.checked 30 Sep 2026
- Messaging credits
- Pricing lists 1,000 credits per month at $0.03 per message credit, with one SMS credit covering 160 characters and longer texts using multiple credits.checked 30 Sep 2026
- Product
- Heymarket provides shared inboxes for business SMS, email, and messaging apps so teams can manage customer conversations together.checked 30 Sep 2026
- Security
- The platform describes SAML single sign-on, multifactor authentication, adjustable session duration, and configurable data retention controls.checked 30 Sep 2026
- Support
- The site lists email support and describes priority support services as an Enterprise plan inclusion.checked 30 Sep 2026
Where it runs
- Browser extension
- The Heymarket Chrome Extension can text any number found on a web page or in a CRM.checked 30 Sep 2026
The company
- Company
- Heymarket says it was founded by the team behind the online project management application Manymoon; the page does not give a founding year or headquarters.checked 30 Sep 2026
- Headquarters
- San Francisco, California, United Stateschecked 28 Sep 2026
Money
- Free trial
- The signup page offers a free trial with no credit card required, but does not state its duration.checked 30 Sep 2026
- Plan limits
- Standard excludes group messaging, call forwarding, and several channels including email, Facebook Messenger, and Apple Messages for Business; these are listed on higher tiers.checked 30 Sep 2026
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