Heymarket
7.1#5 in business text messaging softwareFrom $49 a monthAndroidiOSWebAPI
VisitHeymarket vs Text Request
Text Request
7.2#3 in business text messaging softwareFrom $575 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Heymarket | Text Request |
|---|---|---|
| Compliance | The homepage describes the platform as SOC 2 Type 2, TCPA, and HIPAA compliant. | Text Request states that it is SOC 2 Type 2 certified and offers HIPAA-compliant accounts for an additional $50/mo fee. |
| Headquarters | San Francisco, California, United States | Chattanooga, Tennessee, United States |
| Integrations | The integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio. | The service offers API and webhooks plus direct integrations including HubSpot, Square, Mailchimp, QuickBooks, Pipedrive, Zapier, Help Scout, Angi, and Microsoft Dynamics 365. |
| Messaging | Team members can read and respond to texts and emails from centralized inboxes on desktop or mobile phones. | The platform supports SMS and MMS, two-way texting, scheduling, reminders, and mass texting. |
| Product | Heymarket provides shared inboxes for business SMS, email, and messaging apps so teams can manage customer conversations together. | Text Request is business texting software that lets small businesses text from their business number. |
| Security | The platform describes SAML single sign-on, multifactor authentication, adjustable session duration, and configurable data retention controls. | Text Request encrypts data in transit and at rest, supports SSO and MFA, and describes its service as 100% cloud-based with redundant servers. |
| Support | The site lists email support and describes priority support services as an Enterprise plan inclusion. | Every plan includes ongoing customer support from an in-house team located in Chattanooga, Tennessee. |
Heymarket plans
- Standard$49 a month
- Plus$99 a month
- Pro$199 a month
- EnterprisePriced on request
Text Request plans
- Enterprise$575 a month
- High Volume Tier 1$890 a month
- High Volume Tier 2$1,460 a month
- High Volume Tier 3$2,900 a month
- Corporate—
- Basic—
Pick Heymarket if…
Heymarket suits teams that manage customer conversations together across business messaging channels. It may be useful to businesses that want shared inboxes, automated replies or assignments, and campaign messaging.
Pick Text Request if…
Text Request suits small businesses that want to handle customer texting from a business number, including scheduled or mass messages. It may also fit businesses seeking SMS payment collection, API access, and direct integrations.