Respond.io
7.9#32 in chatbot buildersFrom $79 a monthAndroidiOSWebAPI
VisitRespond.io vs Trengo
What both publish
| Fact | Respond.io | Trengo |
|---|---|---|
| Founded | 2017 | 2017 |
| Free plan | No | No |
| Headquarters | Kuala Lumpur, Malaysia | Utrecht, Netherlands |
| Integrations | Listed integrations include WhatsApp Business Platform, TikTok, Facebook Messenger, HubSpot, Salesforce, Google Calendar, Calendly, Zapier, and Google Sheets. | The integration hub lists tools including HubSpot, Salesforce, Shopify, WooCommerce, and BigCommerce. |
| Plan limits | The pricing page lists 5 users on Starter, 10 on Growth and Advanced, and unlimited users on Enterprise. | Boost includes 10 users and Pro includes 20 users, with additional users available for purchase. |
| Product | Respond.io is a customer conversation platform for managing chats, calls, and campaigns across channels, with human teams and AI Agents working together. | Trengo brings WhatsApp, email, live chat, social media, and voice calls into a shared team inbox. |
| Support | The site advertises 24/7 human and AI support and lists scheduled success calls and an onboarding program among plan features. | Plan support ranges from email and messaging to phone support and a dedicated success manager on Enterprise. |
Respond.io plans
- Starter$79 a month
- Growth$159 a month
- Advanced$279 a month
- EnterprisePriced on request
Trengo plans
- Boost€299 a month
- Pro€499 a month
- Enterprise—
- Boost (annually billed)€299 a month
- Boost (monthly billed)€349 a month
- Pro (annually billed)€499 a month
Pick Respond.io if…
Respond.io suits mid-market B2C businesses managing high volumes of customer conversations across channels. It may also suit teams that want AI Agents to handle enquiries and route conversations alongside human staff.
Pick Trengo if…
Trengo suits teams that handle customer conversations across several channels and need shared inbox collaboration. Its API and integrations may also suit teams connecting the inbox to other business tools.