Kommo (formerly amoCRM)
8.1#40 in crm softwareFrom $25 a monthAndroidiOSWeb
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| Fact | Kommo (formerly amoCRM) | Zoho CRM |
|---|---|---|
| AI features | Kommo AI can provide instant FAQ responses, recommend products, and guide clients toward purchases around the clock. | Yes |
| Email sync | Yes | Yes |
| Free plan | No | Yes |
| Free trial | Yes | Zoho CRM offers a flexible free trial. |
| Integrations | The integrations directory lists services including WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Slack, and Shopify. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Marketing automation | Yes | Yes |
| Mobile app | Yes | Yes |
| Mobile apps | Kommo Mobile is available only on iOS and Android and supports managing leads, replying to messages, completing tasks, and receiving real-time updates. | Zoho CRM provides mobile apps, including a Zoho CRM mobile app. |
| Paid from | 25 | 14 |
| Security | Kommo lists secure data storage and access controls, roles and permissions, two-factor authentication, activity logs, and tools for exporting or deleting data. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
You want what its maker publishes above — check its page for the details.
Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.