18.8
Chatwoot is an open-source customer support platform that brings customer conversations into a shared inbox and pairs it with a knowledge base.
Free planOpen sourceAndroidiOSWeb
Best Social CRM Tools in 2026
Social CRM tools help organize contacts and conversations from social channels. Depending on the product, they can provide a unified social inbox, capture social leads and automate workflows. Compare social channels, contact limits, inbox and lead-capture features, workflow automation, pricing and mobile apps. If phone access matters, check for a dedicated Android app rather than assuming the web version covers it;…
28.3
HubSpot Marketing Hub is marketing automation software for lead generation and campaign work.
Free planAndroidiOSWeb
38.3
Zoho CRM provides sales teams with tools to manage leads, automate contact tracking and follow-ups, and measure sales performance.
Free planAndroidiOSWeb
- 4
Agile CRM
Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform.
Free planAndroidiOSWebAPI8.2From $8.99 a month - 5
Nimble
AndroidiOSWebAPI8.0 - 6
Zoho Social
Zoho Social is a social media management tool for planning posts, monitoring activity, and reviewing reports.
Free planAndroidiOSWeb7.6Free plan - 7
Kommo (formerly amoCRM)
AndroidiOSWeb7.4From $25 a month - 8
Sprout Social
Sprout Social is a paid social media management platform for organizing social accounts and team work.
AndroidiOS7.4From $79 a month - 9
SleekFlow
SleekFlow is a paid agentic AI platform that unifies customer communication channels for sales and support teams.
AndroidiOSWebAPI7.2From $49 a month - 10
Klaviyo
Klaviyo is a web marketing platform for communicating with customers across email, SMS, RCS, mobile push, WhatsApp, and social marketing.
Free planWeb7.0Free plan - 11
NapoleonCat
NapoleonCat is a social media management service available on web, iOS, and Android.
AndroidiOSWeb6.6From $89 a month - 124.7
- 13
DMRocket
Web4.6 - 14
Scrollmark
Web4.6
Choosing well
Check phone access
Platforms in this category can include web, iOS, Android, APIs, browser extensions and self-hosted setups. Check the platform list for the way you plan to work.
If you use a Xiaomi, Redmi or POCO phone, confirm that the tool has an Android app or that its web interface works well in your mobile browser.
Compare the entry cost
A free plan, a free trial and a paid subscription are different offers. Check whether a free plan is available, how long a trial lasts and what paid service starts at.
Pricing can be listed per user or per month, and some products quote a price on request.
Match your message flow
Compare the social channels covered and whether conversations appear in a unified social inbox. This matters when messages arrive through more than one network.
Check social lead capture if you need to turn social conversations into contacts or sales opportunities.
Check limits and automation
Review the contact limit before importing records or growing a database. Compare workflow automation features with the tasks you want to run without manual steps.
Review deployment options
Web, API, extension and self-hosted options support different working styles. If you need to read or change the code, check whether the product offers open-source code and review its licence.
Questions people ask
Do these social CRM tools have Android apps?
Android is listed as a platform used by tools in this category, but availability differs by product. Check the individual listing before choosing.
Can I start with a free plan?
A free plan is offered by tools in this category. Check the listing for the product's plan details and limits.
Do social CRM tools offer free trials?
A free trial is offered by tools in this category. Trial length and terms differ, so check the product's pricing details.
What pricing should I compare?
Compare free-plan terms, paid-from price, billing basis and any trial. Prices may be per user, monthly, annual or available on request.
Can I use a self-hosted social CRM?
Self-hosted deployment is a platform option in this category. Check the individual tool to confirm whether it supports that setup.