Jira
9.2#1 in project management toolsFree planFree planAndroidiOSWebAPI
VisitJira vs KIX
What both publish
| Fact | Jira | KIX |
|---|---|---|
| Integrations | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. | Official Connect modules integrate KIX with opsi, baramundi, Deskcenter, external databases and JSON web services. |
| Mobile | The Jira mobile app is available on iOS and Android for updates, comments, boards, backlogs, approvals, forms, and project status. | The KIX Field Service App is listed for iOS 17 and later and Android 13 and later. |
| Security | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. | KIX Pro supports LDAP/AD synchronization, OpenID Connect and Kerberos single sign-on, S/MIME, and multifactor authentication; these are listed as unavailable in Start. |
| Support | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. | The maker says its support is provided directly by the manufacturer and offers implementation, training, technical help, and user support. |
Jira plans
- FreeFree
- Data Center—
- EnterprisePriced on request
- Premium—
- Standard—
KIX plans
- KIX StartFree
- KIX Pro Business Cloud€33 a month
- KIX Pro Business On-Prem€3,690, paid once
- KIX Pro Enterprise CloudPriced on request
- KIX Pro Enterprise On-PremPriced on request
Pick Jira if…
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling
Pick KIX if…
KIX may suit help desks, IT teams, enterprise service teams, and technical customer support groups that need ticket and asset management. The deployment choice may appeal to organizations considering cloud or on-premises use.