
Glassbox
6.5#9 in customer experience analytics softwareAndroidiOSWebAPI
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| Fact | Glassbox | Quantum Metric |
|---|---|---|
| Founded | 2010 | 2015 |
| Integrations | The integrations page names Adobe Analytics, Google Analytics, New Relic, Dynatrace, Qualtrics, Medallia, Jira, Slack, Firebase, Adobe Target and Optimizely among supported tools. | The partner network lists integrations including Adobe Analytics, Salesforce Service Cloud, Qualtrics, ServiceNow, Optimizely, Tealium, Looker and Slack. |
| Privacy controls | Sensitive information is masked by default, and customers can omit or mask additional data and control who can access it. | The security page says sensitive fields such as passwords and credit card details are blocked by default, and describes pseudonymization and encryption options for certain personal data. |
You want what its maker publishes above — check its page for the details.
Quantum Metric is aimed at enterprises deploying analytics across multiple digital properties, teams, and use cases. It may suit teams that need to examine sessions, analyze journeys, or investigate experience issues and their business impact.