Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
VisitChatbase vs Intercom
What both publish
| Fact | Chatbase | Intercom |
|---|---|---|
| Free plan | Yes | No |
| Headquarters | San Francisco, California | San Francisco, California, United States |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | Fin hands conversations to agents with the full conversation and customer history attached. |
| Paid from | 40 | 29 |
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.