Alloy Navigator
8.3#7 in it asset management softwareFrom $19 a monthAndroidiOSWebAPI
VisitAlloy Navigator vs OTRS
What both publish
| Fact | Alloy Navigator | OTRS |
|---|---|---|
| API | The public REST API exposes endpoints for authentication, profiles, objects, activities, dictionary values, actions, attachments and application configuration. | OTRS documents a REST API for incoming REST calls, and web services must be configured for each system. |
| Mobile apps | Technician and self-service mobile apps are available for iOS and Android and communicate with Navigator through its API. | The OTRS agent mobile app is available in the Google Play Store and Apple App Store and supports multiple accounts and two-factor authentication methods. |
Alloy Navigator plans
- Alloy Navigator Explorer$19 a month
- Alloy Navigator Express$49 a month
- Alloy Navigator Enterprise$89 a month
OTRS plans
- OTRS service packagesPriced on request
Pick Alloy Navigator if…
You want what its maker publishes above — check its page for the details.
Pick OTRS if…
It suits customer service, IT service management, and corporate security teams that need ticket queues, a customer portal, and automation. Linux deployment is required for installation.