EVERYTHING XIAOMI
Get listed
Ranked chart · Customer Service

Best Customer Success Platforms for SaaS in 2026

14 appsSorted 28 Oct 2026How we rank
17.4
EverAfter logo

EverAfter is a web-based customer portal for onboarding, adoption, quarterly business reviews, and renewals, whether or not a customer success manager is involved.

Free planWeb
From $200 a month
26.4
Custify logo

Custify is customer success software for B2B SaaS businesses and customer success managers.

WebAPI
Price on the maker’s site
36.3

SmartKarrot is a SaaS customer success platform for B2B organizations, built for teams managing onboarding, adoption, retention and revenue growth.

WebAPI
From $15,000 a year
  1. 4Vitally logo

    Vitally

    Vitally is an AI-powered Customer Success workspace that brings customer data, teams, and customers into one platform.

    WebAPI
    6.0
  2. 5

    ZapScale

    ZapScale is a web-based customer success platform presented for growing B2B SaaS teams.

    Web
    5.9
  3. 6

    UserIQ

    UserIQ is a web-based customer success platform that combines health insights, user analytics, project management, and in-app communications.

    Web
    5.8
  4. 7ClientSuccess logo

    ClientSuccess

    ClientSuccess is a web-based customer success platform for managing relationships, reducing churn and growing customer revenue.

    Web
    5.7
  5. 8
    5.7
  6. 9Planhat logo

    Planhat

    WebAPI
    5.7
  7. 10Velaris logo

    Velaris

    Velaris is a web-based AI agent platform for Customer Success teams.

    Web
    5.5
  8. 11ChurnZero logo
    4.9
  9. 12

    Catalyst

    Catalyst

    4.3
  10. 13

    CustomerSuccessBox

    CustomerSuccessBox

    4.3
  11. 14

    Totango

    Totango

    4.3

More in Customer Service

The whole section