EverAfter is a web-based customer portal for onboarding, adoption, quarterly business reviews, and renewals, whether or not a customer success manager is involved.
Best Customer Success Platforms for SaaS in 2026
17.4
Free planWeb
26.4
Custify is customer success software for B2B SaaS businesses and customer success managers.
WebAPI
36.3
SmartKarrot is a SaaS customer success platform for B2B organizations, built for teams managing onboarding, adoption, retention and revenue growth.
WebAPI
- 4

Vitally
Vitally is an AI-powered Customer Success workspace that brings customer data, teams, and customers into one platform.
WebAPI6.0 - 55.9
- 6
UserIQ
UserIQ is a web-based customer success platform that combines health insights, user analytics, project management, and in-app communications.
Web5.8 - 7

ClientSuccess
ClientSuccess is a web-based customer success platform for managing relationships, reducing churn and growing customer revenue.
Web5.7 - 8
Gainsight Customer Success
AndroidiOSWeb5.7 - 9

Planhat
WebAPI5.7 - 10
5.5 - 11

ChurnZero
Web4.9 - 12
Catalyst
Catalyst
4.3 - 13
CustomerSuccessBox
CustomerSuccessBox
4.3 - 14
Totango
Totango
4.3

