WATI
WATI is a paid platform for building and managing automated conversations across web, iOS, and Android.
What WATI is
WATI is a paid platform for building and managing automated conversations across web, iOS, and Android. Its visual flow builder and AI bot generation support creating automated interactions, while knowledge-base answers can handle common questions and human handoff lets a conversation move to a person. WATI includes 1,000 conversations and offers a 7-day trial; there is no free plan. Its listed plans have different usage allowances: Pay as you go includes 500 messages and three months of account validity. Growth includes three users, 15,000 broadcasts per month, and 1,000 free automation triggers per month. Pro includes five users and 2,000 free triggers; Business includes five users and 5,000 free triggers. The Growth, Pro, and Business plans also have differing integration, API call, and AI Co-pilot credit allowances. WATI is based in Hong Kong SAR.
Good
- Visual flow builder and AI bot generation
- Knowledge-base answers and human handoff
- Available on web, iOS, and Android
- Includes 1,000 conversations
Watch out
- No free plan
- Paid plans have no listed prices
- Pay as you go has 500 messages
Who it suits
WATI suits teams seeking a platform for automated conversations across web and mobile, with a way to pass interactions to human agents. Its tiered plan allowances may help teams choose based on users, broadcasts, integrations, triggers, API calls, and AI credits.
Verdict
WATI combines conversation automation, knowledge-base answers, and human handoff across web and mobile platforms. A 7-day trial is listed, but plan prices are not.
Plans and prices
From WATI's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Pay as you go | — | 500 messages · 3 months account validity |
| Growth | — | 3 users · 15,000 broadcasts/month · 1,000 free automation triggers/month · 2 selected Commerce/CRM integrations · 10,000 API calls/month · 250 free AI Co-pilot credits/month |
| Pro | — | 5 users included · 2,000 free automation triggers/month · 5 integrations including HubSpot · 200,000 API calls/month · 500 free AI Co-pilot credits/month |
| Business | — | 5 users included · 5,000 free automation triggers/month · Unlimited integrations including Salesforce · 20 million API calls/month · 1,500 free AI Co-pilot credits/month |
The facts
Each one read from WATI's own pages, with the date it was checked.
What it does
- AI bot generation
- Yeschecked 20 Sep 2026
- Deployment channels
- multichannelchecked 20 Sep 2026
- Human handoff
- Yeschecked 20 Sep 2026
- Included conversations
- 1000checked 20 Sep 2026
- Knowledge-base answers
- Yeschecked 20 Sep 2026
- Visual flow builder
- Yeschecked 20 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
The company
- Headquarters
- Hong Kong SARchecked 28 Sep 2026
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