Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
VisitChatbase vs WATI
What both publish
| Fact | Chatbase | WATI |
|---|---|---|
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | No |
| Headquarters | San Francisco, California | Hong Kong SAR |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | Yes |
| Knowledge-base answers | Yes | Yes |
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
WATI plans
- Pay as you go—
- Growth—
- Pro—
- Business—
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
Pick WATI if…
WATI suits teams seeking a platform for automated conversations across web and mobile, with a way to pass interactions to human agents. Its tiered plan allowances may help teams choose based on users, broadcasts, integrations, triggers, API calls, and AI credits.