Waine Appointments

Waine Appointments is a booking and operations tool for gyms and fitness studios that schedule both classes and one-to-one sessions. It is strongest for operators who need trainer calendars, attendance records and payments in one system, but the free plan’s lack of staff accounts makes it a limited fit for a staffed business.

Overview

Class capacity settings and individual trainer calendars let a studio manage group sessions alongside private appointments. Client profiles retain attendance history, while two-way Google Calendar sync keeps bookings and busy times aligned across calendars. That combination is useful when staff coordinate appointments outside the booking system as well as within it.

Waitlists can help fill places in full classes, and SMS and email reminders address missed appointments. Deposits and automatic no-show fees give gyms ways to discourage late cancellations, though Starter allows only one automatic no-show fee and one late-cancellation fee per month. Stripe processes card payments; Waine says it does not store card numbers, CVVs or full payment details.

Key features

• Class and trainer scheduling: Capacity controls and separate trainer calendars cover group classes and one-to-one sessions, making the system more suitable for a mixed fitness schedule than a basic appointment calendar.
• Waitlists and reminders: Waitlists, deposits, automatic fees, and SMS and email reminders give businesses tools to manage attendance and cancellations. The fee cap on Starter matters for gyms that rely on penalties regularly.
• Client records and calendar sync: Attendance history provides a view of prior visits, and two-way Google Calendar sync also reflects busy times. Google Calendar sync is included on Starter, Growth and Scale.
• Payments and safeguards: Stripe handles card processing. Waine describes HTTPS with modern TLS in transit, managed infrastructure encryption at rest, bcrypt password hashing and optional two-factor authentication. It also says its audit log lacks cryptographic immutability controls and that its hosting provider’s SOC 2 attestation does not certify Waine itself.
• Mobile access and localization: A mobile app is available for staff and members. Businesses can use English or French, set a timezone and tax label, and bill in a supported currency.
• Support: The AI agent offers immediate next steps, while human support aims to respond within 48 hours. That response target may be a consideration for businesses needing faster human assistance.

Pricing

The free plan costs nothing and includes one location and unlimited appointments, but no staff accounts. It can suit a solo operator exploring the booking workflow; a gym with employees will need a paid tier.

Starter costs C$19 a month for one location and five staff accounts, with one automatic no-show fee and one late-cancellation fee per month. It is the entry point for a small staffed studio, but the monthly fee limits make it less suitable when automatic penalties are a regular part of attendance management.

Growth costs C$39 a month and supports up to three locations and 15 staff, with unlimited automatic fees. It is the more practical choice for a growing multi-site operation or one that needs to apply fees often. Scale costs C$79 a month and raises capacity to ten locations and 50 staff, with unlimited website-builder storage, fitting larger organizations that need those limits.

Annual options are Starter at C$1,902 a year, Growth at C$3,902 a year and Scale at C$7,902 a year, with the same respective location, staff and fee or storage terms as their monthly counterparts. Enterprise has custom pricing, with unlimited locations and staff; scope and pricing are confirmed after technical and contractual review. A 14-day trial is offered.

Platforms

Waine supports Android, iOS and web. The web booking channel and mobile app for staff and members give businesses browser-based booking alongside mobile access.

Who it's for

Waine is best suited to gyms and fitness studios that run both classes and individual sessions, need trainer-level calendars and want attendance records, reminders and Stripe payments in the same booking setup. Its paid tiers also make sense for businesses scaling from one location to several. A solo operator can use the free plan, but businesses that need staff accounts, or teams that require more than the Starter fee allowance, should budget for Growth or Scale.

Pros and cons

• Pro: Class capacity, trainer calendars, waitlists and attendance history address the practical coordination needs of group and private fitness sessions.
• Pro: Two-way Google Calendar sync and mobile access help staff and members work across calendars and devices.
• Pro: Growth and Scale increase location and staff capacity while allowing unlimited automatic fees on Growth and above.
• Con: The free plan has no staff accounts, so it does not cover a staffed gym without upgrading.
• Con: Starter’s one monthly no-show fee and one late-cancellation fee may be restrictive for businesses that use those charges frequently.
• Con: Waine’s audit log lacks cryptographic immutability controls, and the hosting provider’s SOC 2 attestation is not a certification of Waine itself.

Alternatives

For a wider category comparison, see Fitness Class Scheduling Software.

• ClassWolf is worth considering for a small course-based setup: its free Cub plan covers up to three courses, disciplines and teachers and 30 students, but excludes fee collection, reports, communications and online payments.
• Resovu suits a service business that can work within booking quotas: its free plan covers three services, 45 bookings per month and one team member, with a card payment fee of 2,9 % + €0,15.
• YogisApp may fit a studio that wants to set up classes, prices, packs and subscriptions for unlimited students at no cost, provided students do not need to book online.
• DANZ is a paid alternative for readers seeking a broader platform footprint across Android, iOS, macOS, web and Windows.
• Momence is another paid option with custom pricing tailored to each business.
• YogaCRM is an alternative for readers looking for a yoga-focused booking product with a free plan and trial.
• Arketa may suit a business prepared for a paid plan with a 3% transaction fee plus Stripe fees and one team member login on Individual.
• Eversports Manager is a paid alternative whose Light plan is capped at 49 bookings per month and uses annual billing.

Verdict

Choose Waine Appointments if your gym needs class and private-session scheduling with trainer calendars, attendance history, reminders and payment processing, and its staff and location tiers match your scale. Its strongest case is the combination of fitness-specific booking controls and capacity to grow beyond one site. Look elsewhere if a staffed business needs a free plan, if Starter’s monthly automatic-fee limits are too tight, or if cryptographic immutability for audit logs is essential.