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Gymcatch

Gymcatch is a booking and customer management platform for independent fitness and wellness businesses.

Place
#6 of 30
Score
7.2
Gymcatch's website

What Gymcatch is

Gymcatch is a booking and customer management platform for independent fitness and wellness businesses. Coaches, trainers, instructors, gyms, and studios can schedule classes, appointments, and events, including livestream and on-demand sessions. Businesses can sell access through pay-as-you-go payments, passes, bundles, courses, and memberships. Booking features include multi-place bookings, automated wait lists, priority access, and cancellation policies. A customer management portal supports customer and admin email and push notifications; the service also lists online booking, automated billing, digital waivers, and a member mobile app. Integrations include Zoom, Stripe, GymcatchPay, and GoCardless. The Zoom integration can create meeting links and share session information with attendees. GymcatchPay and GoCardless are limited to UK customers; GoCardless supports memberships and is temporarily disabled in the Android app. Gymcatch launched in 2017 and is based in Kensington, London. The Gymcatch plan costs £10 a month and includes unlimited bookings, customers, and team members; optional bolt-ons cost £2 a month each.

Good

  • Schedules classes, appointments, and events.
  • Offers passes, bundles, courses, and memberships.
  • Includes automated wait lists and cancellation policies.
  • The plan includes unlimited bookings and customers.
  • A free trial is available.

Watch out

  • There is no free plan.
  • GymcatchPay and GoCardless are limited to UK customers.
  • GoCardless is temporarily disabled in the Android app.
  • Optional bolt-ons cost £2 a month each.

Who it suits

Gymcatch suits independent fitness and wellness businesses that need booking and customer management for classes, appointments, or events. Its listed customers include coaches, trainers, instructors, gyms, and studios.

Verdict

Gymcatch brings scheduling, booking, customer communications, and payment options into one service for fitness and wellness businesses. It has a free trial but no free plan, and some payment options have UK and Android-app limitations.

Plans and prices

From Gymcatch's own pricing page, checked 30 Sep 2026.

All about pricing
PlanPriceWhat it gives you
Gymcatch£10 a monthUnlimited bookings · unlimited customers · unlimited team members · per month
Bolt-ons£2 a monthOptional features; each bolt-on is priced separately · each per month

The facts

Each one read from Gymcatch's own pages, with the date it was checked.

What it does

Booking tools
Features include multi-place bookings, automated wait lists, priority access, and cancellation policies.checked 30 Sep 2026
Class scheduling
Yeschecked 21 Sep 2026
Customer management
The service includes a customer management portal and customer and admin email and push notifications.checked 30 Sep 2026
Integrations
Gymcatch documents integrations with Zoom, Stripe, GymcatchPay, and GoCardless.checked 30 Sep 2026
Payment availability
GymcatchPay and GoCardless are currently limited to UK customers; GoCardless is available for memberships and is temporarily disabled in the Android app.checked 30 Sep 2026
Payment data
Gymcatch says GymcatchPay, Stripe, and GoCardless process payments, so payment data is not held by Gymcatch.checked 30 Sep 2026
Payments
The platform supports pay-as-you-go payments, passes, bundles, courses, and memberships.checked 30 Sep 2026
Product
Gymcatch is a booking and customer management platform for independent fitness and wellness businesses.checked 30 Sep 2026
Scheduling
Businesses can schedule classes, appointments, and events, including livestream and on-demand sessions.checked 30 Sep 2026
Stripe fee
A 0.75% platform fee applies to Gymcatch payments made via Stripe from 29 July 2026.checked 30 Sep 2026
Support
Gymcatch offers live chat and email support, with full-time staff available to answer queries.checked 30 Sep 2026
Who it serves
Gymcatch describes its customers as including coaches, trainers, instructors, gyms, and studios.checked 30 Sep 2026
Zoom
The Zoom integration can create meeting links for sessions and share meeting information with attendees.checked 30 Sep 2026

The company

Company history
Gymcatch says it launched in 2017 and serves businesses across 32 global markets.checked 30 Sep 2026
Founded
2017checked 28 Sep 2026
Headquarters
Kensington, London, United Kingdomchecked 28 Sep 2026

Money

Free plan
Nochecked 21 Sep 2026

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