VisualSP
VisualSP is a digital adoption platform that adds training, contextual help, and messages to enterprise web applications.
What VisualSP is
VisualSP is a digital adoption platform that adds training, contextual help, and messages to enterprise web applications. Its guidance includes interactive walkthroughs, searchable support materials, and training content organizations can customize. An AI Assistant provides answers from an organization’s content and policies while people work. Analytics include heatmaps, session recordings, event data, and usage and ROI reporting. Supported applications include Microsoft 365, Dynamics 365, Copilot, Power Platform, Salesforce, HubSpot, Workday, ServiceNow, Jira, NetSuite, SAP, Zendesk, and Zoom. VisualSP works with most browser-based apps, including custom and in-house applications, but not desktop applications other than Teams. Extensions are available for Chrome or Chromium, Edge, and Teams; other deployment options can be discussed with the company. Adopt365 is a free extension for Microsoft 365 web apps. Enterprise and Platinum pricing is available on request, as is pricing for Clarity Connect 365. A free trial is offered, with no duration stated.
Good
- Includes interactive walkthroughs and searchable support.
- AI Assistant draws answers from organizational content and policies.
- Offers heatmaps, session recordings, and usage reporting.
- Adopt365 is a free Microsoft 365 web-app extension.
Watch out
- Does not work in desktop apps other than Teams.
- Enterprise, Platinum, and Clarity Connect 365 pricing is on request.
- Analytics collection stores users’ names and email addresses.
Who it suits
VisualSP suits organizations that want in-app guidance and support across browser-based business applications. Enterprise is described for teams focused on Microsoft applications, while Platinum is for teams using a mix of applications.
Verdict
VisualSP combines in-app guidance, organizational-content answers, and usage analytics across browser-based applications. Its free Adopt365 option is limited to Microsoft 365 web apps; other plan prices are available on request.
Plans and prices
From VisualSP's own pricing page, checked 7 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Adopt365 | Free | Microsoft 365 web apps · Predefined prompts and step-by-step answers · Chrome and Edge · Free |
| Standard | $6,574 a year | cloud deployment · package tier · flat rate per year |
| Enterprise | $6,875 a year | cloud deployment · Microsoft-focused DAP · per year |
| Platinum | $15,345 a year | cloud deployment · full functionality · per year |
| Platinum | — | Any web application · All available content and languages · Up to 3 years of reporting and analytics · Monthly or annually (save 40%); starting price not displayed |
| Clarity Connect 365 | — | Standalone Microsoft Clarity insights for Microsoft 365, Copilot, and Dynamics 365 · Monthly or annually (save 40%); starting price not displayed |
| Enterprise | — | Microsoft 365, Dynamics 365, and Copilot applications · English content · 90 days of reporting and analytics · Monthly or annually (save 40%); starting price not displayed |
The facts
Each one read from VisualSP's own pages, with the date it was checked.
What it does
- AI assistant
- The platform includes an AI assistant that returns contextual answers from organizational content and policies.checked 14 Oct 2001
- Analytics
- Usage reporting tracks engagement, adoption, saved time and support-cost effects; Clarity Connect 365 adds heatmaps and session recordings.checked 14 Oct 2001
- Analytics export
- The support FAQ says analytics can be exported to CSV for use in other reporting tools.checked 14 Oct 2001
- Chrome extension update
- The Chrome Web Store lists version 2.1.373 updated September 28, 2026.checked 14 Oct 2001
- Content languages
- G2 lists English, German, French, Italian, Japanese, Dutch, Portuguese, Russian, Spanish and Simplified Chinese as supported languages.checked 14 Oct 2001
- Context-sensitive help
- Help items can appear as inline icons, links, buttons and hidden launchers tied to application context.checked 14 Oct 2001
- Custom content
- Organizations can add their own tutorials, policies, messages, screenshots, documents, videos and walkthroughs.checked 14 Oct 2001
- Custom web extensibility
- For custom applications, VisualSP can be installed by adding a line of JavaScript to the application header.checked 14 Oct 2001
- Data collected
- The company says it collects and stores users’ first name, last name, and email address to provide usage analytics.checked 7 Oct 2001
- Deployment
- The VisualSP extension is offered for Chrome or Chromium, Microsoft Edge, and Microsoft Teams; other deployment options are available by contacting the company.checked 7 Oct 2001
- Deployment options
- Deployment can use a browser extension, SharePoint app catalog, Dynamics managed solution, Teams installation or a script tag in a custom web application.checked 14 Oct 2001
- Founder
- VisualSP identifies Asif Rehmani as founder and chief executive officer.checked 14 Oct 2001
- Government environments
- The vendor states compatibility with Microsoft GCC and GCC High environments.checked 14 Oct 2001
- Guidance
- The platform offers interactive walkthroughs, contextual help, searchable support materials, and customizable training content.checked 7 Oct 2001
- Guided walkthroughs
- Administrators can create step-by-step interactive walkthroughs that run inside the application being used.checked 14 Oct 2001
- Hosting architecture
- The backend runs on Microsoft Azure App Service with Azure Cloud SQL storage and Azure HDInsight analytics.checked 14 Oct 2001
Where it runs
- Browser requirements
- The architecture page identifies extensions for the latest Google Chrome and latest Microsoft Edge.checked 14 Oct 2001
- In-app communications
- The product delivers announcements, reminders, policy messages, banners, pop-ups and notifications inside web applications.checked 14 Oct 2001
The company
- Company history
- The company says it began with SharePoint training in 2005, released VisualSP as a product in 2012 and renamed the company VisualSP in 2015.checked 14 Oct 2001
- Company legal name
- The Chrome Web Store identifies the developer as Rehmani Consulting, Inc.checked 14 Oct 2001
- Founded and size
- LinkedIn lists VisualSP as privately held, founded in 2005, with 11–50 employees.checked 14 Oct 2001
- Headquarters
- LinkedIn lists headquarters at 13400 S Route 59, Suite 116, Plainfield, Illinois, United States.checked 14 Oct 2001
Money
- Free access
- The FAQ describes a free limited-capability version, and the Dynamics page advertises a 30-day free trial.checked 14 Oct 2001
- Free offering
- Adopt365 is a free lightweight extension that provides in-the-moment help inside Microsoft 365 apps and offers Chrome and Edge downloads.checked 7 Oct 2001
