TrackGenie
TrackGenie automates shipment tracking for online stores.
What TrackGenie is
TrackGenie automates shipment tracking for online stores. Shipments can sync from Shopify, WooCommerce and other e-commerce platforms without manual entry, and the service lists support for more than 1,200 global carriers, including DHL, FedEx, UPS and USPS. Customers can receive updates by email, SMS and WhatsApp. Stores can customize tracking pages with their logos and colors, while delivery performance analytics help identify issues and refine shipping strategy. Multi-user support includes role-based permissions. TrackGenie provides a web interface and an API, with documentation for REST API integration and webhooks. Its privacy policy describes TLS/SSL protection in transit, AES-256 for sensitive data at rest, bcrypt password hashing and role-based access controls; it also says the company does not sell personal data and describes its practices as GDPR- and CCPA-compliant. A free plan covers up to 50 shipments monthly with basic tracking. Paid plans are Starter at $10 a month, Growth at $20 a month, and Pro at $40 a month. Enterprise pricing is available by contacting the company.
Good
- Automatic shipment syncing from e-commerce platforms
- More than 1,200 listed global carriers
- Email, SMS and WhatsApp customer updates
- Customizable tracking pages with store branding
- Free plan includes up to 50 monthly shipments
Watch out
- Free plan is limited to 50 monthly shipments
- Basic tracking is the free plan's listed feature set
Who it suits
TrackGenie suits online stores that want shipment tracking, branded tracking pages and customer notifications. Its analytics, permissions and API tools may also fit teams coordinating shipping workflows.
Verdict
TrackGenie combines automated shipment tracking with customer-facing updates and branded pages. The free plan provides a limited starting point, while paid plans raise the monthly shipment allowance and include additional features.
Plans and prices
From TrackGenie's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $10 a month | Up to 500 shipments monthly · Seamless e-commerce platform integration · Access to 1,200+ global carriers · Custom branded tracking page · SMS & WhatsApp notifications |
| Growth | $20 a month | Up to 2000 shipments monthly · Seamless e-commerce platform integration · Access to 1,200+ global carriers · Custom branded tracking page · SMS & WhatsApp notifications · AI-powered WhatsApp support agent |
| Pro | $40 a month | Up to 5000 shipments monthly · Seamless e-commerce platform integration · Access to 1,200+ global carriers · Custom branded tracking page · SMS & WhatsApp notifications · AI-powered WhatsApp support agent · API & Webhook integration |
| Enterprise Plan | Priced on request | Custom solutions for large organizations · Dedicated support · Enterprise-grade features · Custom pricing by contacting [email protected] |
| Free | — | Up to 50 shipments monthly · Seamless e-commerce platform integration · Access to 1,200+ global carriers · Basic tracking |
The facts
Each one read from TrackGenie's own pages, with the date it was checked.
What it does
- Analytics
- The product provides delivery performance analytics to help identify issues and optimize shipping strategy.checked 7 Oct 2026
- Automatic tracking
- The site says shipments sync automatically from Shopify, WooCommerce, and other e-commerce platforms without manual entry.checked 7 Oct 2026
- Branded pages
- TrackGenie offers customizable tracking pages with a store’s logo and colors.checked 7 Oct 2026
- Carrier coverage
- TrackGenie lists support for more than 1,200 global carriers, including DHL, FedEx, UPS, and USPS.checked 7 Oct 2026
- Developer tools
- The documentation lists an API reference and webhooks.checked 7 Oct 2026
- Integrations
- The maker’s documentation lists Shopify, a WooCommerce WordPress plugin, and custom REST API integration.checked 7 Oct 2026
- Notifications
- The site lists customer updates by email, SMS, and WhatsApp.checked 7 Oct 2026
- Privacy claims
- The privacy policy says TrackGenie does not sell personal data and describes its practices as GDPR- and CCPA-compliant.checked 7 Oct 2026
- Product
- TrackGenie provides automated shipment tracking for online stores.checked 7 Oct 2026
- Security
- The privacy policy says TrackGenie uses TLS/SSL in transit, AES-256 for sensitive data at rest, bcrypt password hashing, and role-based access controls.checked 7 Oct 2026
- Support
- The privacy policy gives [email protected] as its support contact.checked 7 Oct 2026
Money
- Free tier limit
- The Free plan includes up to 50 shipments monthly and basic tracking.checked 7 Oct 2026
The company
- Team features
- TrackGenie lists multi-user support with role-based permissions.checked 7 Oct 2026
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