TrackingMore
TrackingMore provides package and air-cargo tracking through a web platform and API for D2C merchants, developers, and technology partners.
What TrackingMore is
TrackingMore provides package and air-cargo tracking through a web platform and API for D2C merchants, developers, and technology partners. Its dashboard includes shipment visibility, bulk import, automatic carrier detection, exception overviews, and customizable tracking pages. The product covers 1,600+ carriers and 110+ airlines; the pricing page states 1,691 carrier integrations. Merchants can track orders across Shopify, Amazon, eBay, WooCommerce, and Magento. Basic includes customizable email and SMS notifications, and listed features include package-status triggers and branded email templates. Webhooks send real-time notices about last-mile and critical shipment events, while carrier updates are fetched every 4–6 hours. Pro adds carrier analytics and route, exception, and transit-time analysis. The homepage states 99.99% API uptime, a formal SLA, and 24/7 technical support. It also describes SOC 2-aligned controls and GDPR compliance.
Good
- Free plan is available.
- Tracks packages across 1,600+ carriers and 110+ airlines.
- Bulk import and automatic carrier detection are included.
- Webhooks provide real-time event notifications.
- 24/7 live chat and email support are listed.
Watch out
- Carrier updates are fetched every 4–6 hours.
- Enterprise pricing is custom and not listed.
- The listed plans show 0 credits per month.
Who it suits
TrackingMore suits ecommerce merchants seeking shipment visibility across stores and carriers, as well as developers integrating tracking through an API. Its notification and analytics features may be useful to teams managing post-purchase updates and delivery performance.
Verdict
TrackingMore brings multi-carrier tracking, customer notifications, and API tools together for ecommerce order tracking. Review the credit limits and update cadence against your tracking volume and notification needs.
Plans and prices
From TrackingMore's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 50 credits/month · 1,691 carriers · visibility dashboard · bulk import · auto-carrier detection · customizable tracking page · $0 USD/month |
| Basic | $9 a month | 150 credits/month · API and Webhook · debugging · analytics · automated exports · customizable email/SMS · post-purchase EDD · multiple tracking pages · $9 USD/month (annual $11 shown with 20% discount) |
| Pro | $59 a month | 1,200 credits/month · auto-carrier correction · carrier analytics · multilingual translation · team roles/permissions · embedded tracking pages · $59 USD/month (annual $74 shown with 20% discount) |
| Enterprise | Priced on request | 100,000+ credits/month · 99.99% API availability · custom carrier integration · custom API rate limit · dedicated account manager · Custom |
The facts
Each one read from TrackingMore's own pages, with the date it was checked.
What it does
- Analytics
- The feature catalog lists carrier-performance, route, exception and transit-time analytics.checked 15 Oct 2026
- API authentication
- API calls use an API key in the Trackingmore-Api-Key header.checked 15 Oct 2026
- API delivery
- The API supports webhooks for real-time notifications about last-mile and critical shipment events, while carrier updates are fetched every 4–6 hours.checked 29 Sep 2026
- API design
- The help center describes a JSON-over-HTTP REST-style API using GET, POST, PUT and DELETE plus webhooks.checked 15 Oct 2026
- API endpoints
- The API documentation includes endpoints for creating, reading, updating, deleting, batching and retracking shipments.checked 15 Oct 2026
- API versions
- TrackingMore documents API versions V2, V3 and V4, with V4 identified as the newest version.checked 15 Oct 2026
- Branded tracking page
- Users can host a branded order-tracking page that keeps shoppers on their own site.checked 15 Oct 2026
- Carrier coverage
- The feature page states support for 1,674 carriers worldwide.checked 15 Oct 2026
- Coverage
- The pricing page states that the service integrates with 1,691 carriers.checked 29 Sep 2026
- Estimated delivery dates
- The Shopify integration includes estimated delivery dates on tracking pages and notifications.checked 15 Oct 2026
- Integrations
- Official app listings include Shopify, CSV import, WooCommerce, a tracking widget, API and Webhook connections.checked 15 Oct 2026
- Intended users
- The homepage presents the service for D2C merchants, developers, and technology partners, and describes order tracking across ecommerce stores.checked 29 Sep 2026
- Limit: carrier database
- A G2 reviewer requests more maintenance for renamed carriers and more niche long-haul trucking integrations.checked 15 Oct 2026
- Limit: customization
- A G2 reviewer says notification and data-export customization is insufficient.checked 15 Oct 2026
- Limit: pricing and credits
- G2 feedback says pricing can be less competitive for small businesses and small accounts may need support help to buy more credits.checked 15 Oct 2026
- Limit: tracking accuracy
- G2 reviewers report occasional carrier-sync delays, tracking status errors and shipments not automatically marked delivered.checked 15 Oct 2026
- Notifications
- Basic includes customizable email and SMS notifications, and the pricing page lists package-status triggers and branded email templates among its features.checked 29 Sep 2026
- Open-source status
- An independent API directory describes TrackingMore API as proprietary SaaS whose core code is not published.checked 15 Oct 2026
- Praise: support
- Trustpilot's review summary repeatedly praises knowledgeable, responsive support and direct live-chat help.checked 15 Oct 2026
- Praise: usability and coverage
- G2 reviewers repeatedly praise easy setup, clear documentation, multi-carrier coverage, bulk imports and Shopify integration.checked 15 Oct 2026
- Product
- TrackingMore provides a multi-carrier tracking API for real-time package and air-cargo tracking across 1,600+ carriers and 110+ airlines.checked 29 Sep 2026
The company
- Company identity
- LinkedIn describes TrackingMore as part of the CWILL portfolio, founded in 2014 and headquartered in Cary, North Carolina.checked 15 Oct 2026
- Company record
- Crunchbase lists the legal name as TrackingMore, a private company in Dover, Delaware, with 51–100 employees and founder Clooney Wang.checked 15 Oct 2026
- Company size
- LinkedIn lists company size as 51–200 employees.checked 15 Oct 2026
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