Parcel Perform (now Perform.AI)
The facts below are what the maker publishes about Parcel Perform (now Perform.AI), checked and dated. Our editors have not written about it yet.
Plans and prices
From Parcel Perform (now Perform.AI)'s own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| AI Commerce Visibility | Free | product-category visibility tracking · multilingual prompts · buyer personas · citation analysis · content generation · sentiment analysis · 14-day free trial |
| Parcel Monitor Track & Notify Shopify app | Free | unlimited order tracking · personalized delivery notifications · Free |
| AI Commerce Visibility usage credits | Priced on request | full feature access · pay per prompt · pause tracking · top up credits · adjustable categories, markets, personas, models and languages · Usage-based credits; no monthly commitment |
| Enterprise | Priced on request | 36+ languages · unlimited free users · advanced permissions · nested accounts · 1,100+ carriers · dedicated account manager · 24-hour live chat · Contact Us |
The facts
Each one read from Parcel Perform (now Perform.AI)'s own pages, with the date it was checked.
What it does
- Account requirement
- API credentials are requested from an authenticated Perform.AI account under Integrations and API.checked 15 Oct 2026
- AI Commerce Visibility
- Its visibility product tracks how AI systems describe brands and products, including rankings, sentiment, citations and competitors.checked 15 Oct 2026
- AI Decision Intelligence
- The platform monitors service levels, detects performance changes and recommends corrective actions.checked 15 Oct 2026
- API capabilities
- Documented API operations cover shipments, returns, bookings, events, documents, labels, pickup locations, carrier configurations and checkout delivery estimates.checked 15 Oct 2026
- Carrier coverage
- Perform.AI states that it connects more than 1,100 carriers, 155+ harmonized event types and 36+ languages, with roughly 30-day onboarding.checked 15 Oct 2026
- Checkout feature
- Checkout predicts estimated delivery dates from carrier performance and displays them across product, cart and checkout experiences.checked 15 Oct 2026
- Documentation depth
- The portal includes quickstart, authentication, concepts, rate limits, field references, endpoint schemas, a live playground, Shopify guidance and a changelog.checked 15 Oct 2026
- Extensibility
- Perform.AI documents HMAC-verified webhooks and an MCP server that connects account data to Claude, ChatGPT and other assistants.checked 15 Oct 2026
- Funding
- Crunchbase lists Parcel Perform Pte Ltd as active, with five funding rounds including a Series A led by Cambridge Capital.checked 15 Oct 2026
- Integrations
- GetApp lists Shopify, BigCommerce, Adobe Commerce, PrestaShop, WooCommerce and Klaviyo integrations.checked 15 Oct 2026
- Legal entity
- The privacy policy identifies the provider as Parcel Perform Pte Ltd, Singapore registration 201308254C, at 138 Cecil Street #16-00 Singapore 069538.checked 15 Oct 2026
- Limit: customization
- G2 reviewers report slower issue resolution, longer lead times and higher costs for complex customizations.checked 15 Oct 2026
- Limit: delivery experience
- A Trustpilot reviewer described missed delivery communication, confusing time-slot information and an unsuccessful depot pickup attempt.checked 15 Oct 2026
- Limit: reporting
- G2 review analysis repeatedly identifies inadequate reporting, unclear reports and limited export options.checked 15 Oct 2026
- Logistics feature
- Logistics supports carrier selection, booking, labels, routing, invoice reconciliation and shipping-cost audits.checked 15 Oct 2026
- Post-purchase feature
- Post-purchase provides branded tracking, proactive notifications, claims workflows and normalized shipment events in 36+ languages.checked 15 Oct 2026
- Praise: support
- G2 reviewers repeatedly praise quick, knowledgeable and proactive customer support.checked 15 Oct 2026
- Praise: tracking
- G2 and Gartner reviewers describe tracking updates as reliable, timely and accurate.checked 15 Oct 2026
- Praise: usability
- G2 reviewers commonly mention ease of use, intuitive operation and straightforward implementation.checked 15 Oct 2026
- Public API
- The developer portal documents REST API v5 at api.perform.ai using JSON over HTTPS and OAuth 2.0 bearer authentication.checked 15 Oct 2026
- Public source code
- The company GitHub organization shows one public repository, a BSD-3-Clause fork of django-cacheops, and no public product source or SDK repository.checked 15 Oct 2026
The company
- Company founding and ownership
- LinkedIn describes the business as privately held, founded in 2016, with 51–200 employees and Singapore headquarters.checked 15 Oct 2026
- Headquarters
- Singaporechecked 4 Oct 2026
Where it runs
- Rating on Apple App Store
- 4.5 out of 5 from 341 ratings for Parcel Monitor Track.checked 15 Oct 2026
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