AfterShip Tracking
8.0#2 in order tracking softwareFrom $29 a monthFree planAndroidiOSWebAPI
VisitAfterShip Tracking vs TrackGenie
TrackGenie
6.6#11 in order tracking softwareFrom $10 a monthFree planWebAPI
VisitWhat both publish
| Fact | AfterShip Tracking | TrackGenie |
|---|---|---|
| Analytics | Reporting covers shipment volume, processing and transit times, exceptions, on-time rates, tracking-page visits, click-through rates, and reviews. | The product provides delivery performance analytics to help identify issues and optimize shipping strategy. |
| Branded pages | Merchants can publish tracking pages using their branding, custom domains, layouts, CSS, tracking clips, and custom shipment statuses depending on plan. | TrackGenie offers customizable tracking pages with a store’s logo and colors. |
| Carrier coverage | The tracking product advertises access to data from more than 2,000 global carriers and up to 50 new carriers monthly. | TrackGenie lists support for more than 1,200 global carriers, including DHL, FedEx, UPS, and USPS. |
| Integrations | Official integration listings include Shopify, Salesforce Commerce Cloud, Magento 2, BigCommerce, Amazon Seller Central, Klaviyo, Attentive, Gorgias, Yotpo, and ShipBob. | The maker’s documentation lists Shopify, a WooCommerce WordPress plugin, and custom REST API integration. |
| Notifications | The service supports automated customer communications when shipment statuses or estimated delivery dates change, including email and SMS. | The site lists customer updates by email, SMS, and WhatsApp. |
| Security | AfterShip states GDPR compliance, SOC 2 Type II audited controls, CIS Benchmarks alignment, and ISO 27001 certification. | The privacy policy says TrackGenie uses TLS/SSL in transit, AES-256 for sensitive data at rest, bcrypt password hashing, and role-based access controls. |
| Support | GetApp reports 4.9 out of 5 for customer support and recurring praise for prompt, knowledgeable help through chat, calls, and screen sharing. | The privacy policy gives [email protected] as its support contact. |
AfterShip Tracking plans
- FreeFree
- Essentials$29 a month
- Premium$59 a month
- EnterprisePriced on request
TrackGenie plans
- Starter$10 a month
- Growth$20 a month
- Pro$40 a month
- Enterprise PlanPriced on request
- Free—
Pick AfterShip Tracking if…
AfterShip Tracking suits stores that want shipment visibility across many carriers, delivery reporting, and customer updates. Essentials is positioned for new stores below $1M GMV, Premium for growing brands with $1M–$10M GMV, and Enterprise for businesses above $10M GMV.
Pick TrackGenie if…
TrackGenie suits online stores that want shipment tracking, branded tracking pages and customer notifications. Its analytics, permissions and API tools may also fit teams coordinating shipping workflows.