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17TRACK Business vs TrackGenie

TrackGenie

6.6#11 in order tracking softwareFrom $10 a month
Free planWebAPI
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What both publish

Fact17TRACK BusinessTrackGenie
AnalyticsPremium includes transit-time, on-time-delivery and exception-order analysis.The product provides delivery performance analytics to help identify issues and optimize shipping strategy.
Carrier coverageThe company says its service covers more than 3,500 carriers and 190 airlines.TrackGenie lists support for more than 1,200 global carriers, including DHL, FedEx, UPS, and USPS.
IntegrationsDocumented integrations include Shopify, PayPal, Trustpilot and review applications such as Judge.me, Loox, Fera, Trustoo and Okendo.The maker’s documentation lists Shopify, a WooCommerce WordPress plugin, and custom REST API integration.
NotificationsPaid tiers provide email notifications, seller notifications, multilingual notifications and configurable email triggers.The site lists customer updates by email, SMS, and WhatsApp.

17TRACK Business plans

  • FreeFree
  • Basic$9 a month
  • Pro$29 a month
  • Premium$89 a month
  • CustomPriced on request

TrackGenie plans

  • Starter$10 a month
  • Growth$20 a month
  • Pro$40 a month
  • Enterprise PlanPriced on request
  • Free—

Pick 17TRACK Business if…

It suits retailers that want customers to track domestic and international orders through their own site. Shopify users should account for the tracking-number requirement and quota deductions for synced orders with tracking information.

Pick TrackGenie if…

TrackGenie suits online stores that want shipment tracking, branded tracking pages and customer notifications. Its analytics, permissions and API tools may also fit teams coordinating shipping workflows.

Charts they share