StatusEntry

StatusEntry is a hosted status-page and incident-communication service for organizations that need one public place for service health and maintenance notices. It fits small SaaS teams especially well, while larger operations should weigh its user, service, and subscriber ceilings before standardizing on it. The strongest case is a permanent free tier with unlimited updates; the main drawback is that meaningful capacity expands only on paid plans.

Overview

StatusEntry combines a hosted public status page, incident publishing, scheduled maintenance, and uptime history. Customers can follow updates on the page or through email, webhooks, Slack, and Twitter, while those same integration channels can carry internal incident and maintenance notices to employees. There is no private status-page option, so organizations needing separate customer and staff-facing portals will need another approach.

A 30-day trial exposes enterprise features without requiring a credit card, then lets an account continue on the free package indefinitely. Every tier includes a subdomain protected by SSL. Custom domains are available on Business and Enterprise, making those plans more suitable for a branded, customer-facing service.

Key features

Incident and maintenance workflow

Teams can create, edit, and distribute incident updates, schedule maintenance, revise it, and notify both subscribers and employees. Scheduled work can automatically generate a maintenance-impact incident, linking planned activity to what customers see in monitoring communications. The incident API supports listing, retrieving, creating, updating, and deleting incidents, with documented investigating, identified, monitoring, and resolved states and none, minor, major, and critical impact levels. This is useful for teams that want incident handling to connect to their own tooling rather than rely solely on a dashboard.

Communication and status presentation

Email, webhook, Slack, and Twitter routes provide more reach than a page alone, although channel availability and subscriber allowances vary by plan. An embeddable status badge shows the latest state on hover and links to the public page. Its color states—green for operational, orange for minor outage, red for major outage, and blue for maintenance—give visitors a quick signal without leaving a product site.

Uptime history and an uptime graph help prospective and current customers assess reliability. Support requests for product and technical issues are promised a response within 24 hours, and the company is based in Boston, Massachusetts.

Pricing

The free plan is a sensible fit for a single owner covering one or two services, but its one-user limit rules out shared operations. Startup adds team capacity and eight more services without subscriber, Slack, API, or custom-domain benefits described for Business, so teams needing those capabilities should budget for the 19.99 USD tier. Enterprise is the clear choice when user or service counts are effectively unbounded; its 39.99 USD monthly price buys headroom rather than a different communication model.

Platforms

StatusEntry is offered through a web interface and API. API access is included in Startup, Business, and Enterprise, supporting programmatic incident administration from those tiers.

Who it's for

Start-ups and small technology companies get the best fit from the free or Startup plans: they can publish a public page, keep an unlimited update history, and graduate from trial use without a forced payment. Business suits growing teams that need 25 users, 5,000 subscribers, Slack, API access, and a custom domain. Enterprise is aimed at technology organizations whose user and service inventories exceed those fixed limits. It is a poor fit for teams requiring a private status page.

Pros and cons

Pros

• Free beyond the trial: the no-time-limit continuation makes ongoing public incident communication possible at no cost.
• Broad notification mix: email, webhooks, Slack, Twitter, and the public page cover customers and employees.
• Operational API: create, update, retrieve, list, and delete incident actions support integration on paid tiers.
• Maintenance automation: scheduled work can create a monitoring-impact incident automatically.
• SSL included: every listed tier supplies an SSL-protected subdomain.

Cons

• Very narrow free capacity: one user and two services make it unsuitable for collaborative or multi-service teams.
• Custom domains are gated: branded domains require Business or Enterprise.
• Subscriber limits rise sharply by plan: Startup has no subscriber allowance stated, while Business caps subscribers at 5,000 and Enterprise at 50,000.
• No private status page: employee-only status presentation is not supported as a separate page.

Alternatives

Choose AppStatus instead if you need broader platform coverage, including desktop and mobile options, alongside monitoring-oriented free allowances. StatusIQ is a better match when a free plan with one status page, 10 components, and 100 subscribers is the key starting point. openstatus suits teams wanting self-hosting and a free hobby plan with one monitor and one status page. Pick Spectate for Android and iOS availability and monitor/server-focused plans. UpCanary is worth considering for web-only monitoring with a free page, five monitors, and 30-second checks. cState is the free, open-source self-hosted option. Flashduty Status Page fits teams seeking a free five-user collaboration plan. Instatus is an alternative for teams prioritizing monitor checks, on-call members, and email alerts. Browse Status Page Software for the wider category.

Verdict

Choose StatusEntry if you need a public status page with scheduled maintenance, incident API control, and a free tier that does not expire. Look elsewhere if private pages, larger free-team capacity, or a monitoring-first product matters more than unlimited status updates and integrated incident communication.