Atlassian Statuspage
Atlassian Statuspage is a communication tool for notifying users about service outages and scheduled maintenance.
What Atlassian Statuspage is
Atlassian Statuspage is a communication tool for notifying users about service outages and scheduled maintenance. Teams can publish public, private, or audience-specific pages, show service components, and communicate incident status from investigation through resolution. Statuspage does not directly monitor websites or servers; monitoring tools or its API can update the page. It supports incident updates, maintenance scheduling, multiple subscriber channels, and integrations with monitoring, alerting, chat, and help desk tools. The free public plan includes 100 subscribers, 25 components, two team members, two metrics, email, Slack, and Microsoft Teams notifications, plus REST API access. Paid public plans start with Hobby at $29 a month; private page plans start at $79 a month. All plans include unlimited notifications, with available channels depending on the plan, and SSL at no extra cost. Statuspage provides an authenticated Manage API for updating components, incidents, subscribers, metrics, and team members, plus a Status API for page information. Audience-specific pages start at $300 a month. Private-page trials are limited to 30 days; public-page trials have no time limit.
Good
- Free plan includes 100 subscribers and 25 components.
- Supports public, private, and audience-specific pages.
- Offers incident updates and maintenance scheduling.
- All plans include unlimited notifications.
- SSL is included at no extra cost.
Watch out
- Free plan is limited to two team members and two metrics.
- Statuspage does not directly monitor websites or servers.
- Private-page trials are limited to 30 days.
- Audience-specific pages start at $300 a month.
Who it suits
Statuspage suits teams that need to communicate incidents and planned maintenance to users through public, private, or audience-specific pages. It is not a direct website or server monitoring service, so teams need monitoring tools or its API to update page status.
Verdict
Statuspage gives teams a place to publish outage and maintenance updates, with page types and notification channels that vary by plan. Teams should pair it with monitoring tools or API updates rather than expect it to monitor services directly.
Plans and prices
From Atlassian Statuspage's own pricing page, checked 28 Sep 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | Public page; 100 subscribers, 25 components, 2 team members, and 2 metrics · 100 subscribers · 25 components · 2 team members · 2 metrics · email, Slack, Microsoft Teams notifications · REST API |
| Hobby | $29 a month | Public page; 250 subscribers, 5 team members, and 5 metrics · 250 subscribers · 5 team members · 5 metrics · email, Slack, Microsoft Teams notifications · basic customization · custom domain · REST API · /month |
| Startup | $99 a month | Public page; 1,000 subscribers, 10 team members, and 10 metrics · 1,000 subscribers · 10 team members · 10 metrics · email/SMS/webhook notifications · custom CSS · custom domain · REST API · team-member SSO with Atlassian Guard · /month |
| Business | $399 a month | Public page; 5,000 subscribers, 25 team members, and 25 metrics · 5,000 subscribers · 25 team members · 25 metrics · email/SMS/webhook notifications · custom CSS/HTML/JS · custom domain · REST API · SSO · component subscriptions · role-based access control · /month |
| Enterprise | $1,499 a month | Private page; 50 team members, 5,000 authenticated subscribers, and 50 metrics · 25,000 subscribers · 50 team members · 50 metrics · email/SMS/webhook notifications · custom CSS/HTML/JS · custom domain · REST API · SSO · component subscriptions · yearly purchase orders and invoicing · role-based access control · /month |
| Private Starter | $79 a month | 5 team members · 50 authenticated subscribers · 5 metrics · Email notifications · Custom CSS · Incident templates · billed monthly |
| Private Growth | $249 a month | 15 team members · 300 authenticated subscribers · 15 metrics · Email/SMS/webhook notifications · Component subscriptions · IP allowlisting · billed monthly |
| Private Corporate | $599 a month | 35 team members · 1,000 authenticated subscribers · 35 metrics · Email/SMS/webhook notifications · Component subscriptions · Role-based access control · billed monthly |
| Audience-specific | $300 a month | 25 team members starting · 10 groups starting · 500 users starting · 30 metrics starting · email/SMS/webhook notifications · custom CSS/HTML/JS · Manage API · SSO · component subscriptions · starting at /month |
| Enterprise (private page) | $1,499 a month | 50 team members · 5,000 authenticated subscribers · 50 metrics · email/SMS/webhook notifications · custom CSS/HTML/JS · alerting integrations · incident templates · component subscriptions · IP allowlisting · SSO · yearly purchase orders and invoicing available · email support · role-based access control · account representative support · /month |
| Starter | $79 a month | Private page; 5 team members, 50 authenticated subscribers, and 5 metrics · 5 team members · 50 authenticated subscribers · 5 metrics · email notifications · custom CSS · incident templates · SSO · email support · /month |
| Growth | $249 a month | Private page; 15 team members, 300 authenticated subscribers, and 15 metrics · 15 team members · 300 authenticated subscribers · 15 metrics · email/SMS/webhook notifications · custom CSS/HTML/JS · incident templates · component subscriptions · IP allowlisting · SSO · email support · /month |
| Audience-specific | $300 a month | Starting at 25 team members, 10 groups, 500 users, and 30 metrics · Starting at $300 /month |
| Corporate | $599 a month | Private page; 35 team members, 1,000 authenticated subscribers, and 35 metrics · 35 team members · 1,000 authenticated subscribers · 35 metrics · email/SMS/webhook notifications · custom CSS/HTML/JS · incident templates · component subscriptions · IP allowlisting · SSO · yearly purchase orders and invoicing available · email support · role-based access control · /month |
The facts
Each one read from Atlassian Statuspage's own pages, with the date it was checked.
Money
- Annual billing
- Yearly credit-card billing is available manually with a signed order form.checked 27 Sep 2001
- Flexible billing
- There are no minimum contracts, sign-up fees, or cancellation fees.checked 27 Sep 2001
- Free API access
- The free plan includes access to REST APIs.checked 27 Sep 2001
- Free notifications
- The free plan includes email, Slack, and Microsoft Teams notifications.checked 27 Sep 2001
- Free plan
- Yeschecked 19 Sep 2001
- Free tier limits
- The free plan includes 100 subscribers, 25 components, 2 team members, and 2 metrics.checked 27 Sep 2001
What it does
- API
- Statuspage provides an authenticated Manage API for creating and updating components, incidents, subscribers, metrics, and team members, plus a page-level Status API for consuming page information.checked 28 Sep 2001
- Audience-specific pricing
- Audience-specific pages start at $300 per month and include up to 10 groups and 500 users at the base tier.checked 28 Sep 2001
- Compliance
- The security page lists SOC 2, SOC 3, PCI DSS, ISO/IEC 27001, ISO/IEC 27018, and GDPR among Atlassian's compliance program coverage.checked 28 Sep 2001
- Component limit
- 5checked 19 Sep 2001
- Component monitoring
- Teams can show service components and use more than 150 third-party components.checked 27 Sep 2001
- Core features
- Core functionality includes incidents, components, scheduled maintenances, incident templates, page analytics, component groups, basic customization, REST API access, third-party components, automation integrations, chat integrations, Status Embed, activity log, and Twitter integration.checked 28 Sep 2001
- Custom domain
- Yeschecked 19 Sep 2001
- Customer examples
- The page highlights DigitalOcean and Dropbox as examples.checked 27 Sep 2001
- Customer targeting
- Audience-specific pages can show custom statuses and send notifications by customer grouping.checked 27 Sep 2001
- Customization
- Depending on the plan, customers can use a custom domain and custom HTML, CSS, and JavaScript.checked 28 Sep 2001
- Identity and access
- Atlassian Guard can provide SAML SSO, automated user provisioning, and Active Directory synchronization, while viewer permissions support public, private, or audience-specific access.checked 28 Sep 2001
- Incident communication
- Users can subscribe to incident updates by email or text message, and system status can be embedded into other interfaces and web properties.checked 28 Sep 2001
- Incident updates
- Yeschecked 19 Sep 2001
- Included SSL
- SSL is included at no extra cost on all plans.checked 27 Sep 2001
- Integrations
- Statuspage integrates with Datadog, New Relic, Librato, Pingdom, Opsgenie, PagerDuty, VictorOps, xMatters, Jira Service Management, Zendesk, Intercom, Slack, Microsoft Teams, and Twitter.checked 28 Sep 2001
The company
- Company identity
- Statuspage is an Atlassian product trusted by thousands of companies.checked 27 Sep 2001
- Founded
- 2002checked 28 Sep 2001
- Headquarters
- Sydney, Australiachecked 28 Sep 2001
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