Starmind
The facts below are what the maker publishes about Starmind, checked and dated. Our editors have not written about it yet.
Plans and prices
From Starmind's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Core | Priced on request | Knowledge base · Helpdesk and automations · AI Agent Builder · Data indexing · 250+ integrations · Up to 100GB storage · Annual platform subscription plus usage-based pricing; contact Capacity for a custom package. |
| Enterprise | Priced on request | Everything in Pro · Campaigns and CRM · Advanced workflows · HIPAA package available · Up to 2TB storage · Annual platform subscription plus usage-based pricing; contact Capacity for a custom package. |
| Pro | Priced on request | Everything in Core · Live chat and inbox · Real-time Agent Assist · Conversation intelligence and AQA · Developer platform · Up to 1TB storage · Annual platform subscription plus usage-based pricing; contact Capacity for a custom package. |
The facts
Each one read from Starmind's own pages, with the date it was checked.
What it does
- Access controls
- Capacity lists role-based access controls, granular permissions, audit logs, and single sign-on.checked 8 Oct 2026
- AI privacy
- Capacity states that customer data is never shared or used to train external models.checked 8 Oct 2026
- API
- Capacity says its integrations include open APIs and that customers can build custom integrations.checked 8 Oct 2026
- Data handling
- The Answer Engine indexes data where it lives, without requiring users to move or upload their files.checked 8 Oct 2026
- Integrations
- Capacity lists more than 270 integrations, including Salesforce, ServiceNow, Zendesk, Slack, Microsoft Teams, and Google Workspace.checked 8 Oct 2026
- Interfaces
- Answer Engine is available through a web app, the Capacity platform, messaging platforms including Slack, Teams, Zoom, and Google Chat, and other tools.checked 8 Oct 2026
- Pricing model
- Capacity describes an annual platform subscription plus usage-based pricing, with integrations and add-ons priced separately as applicable.checked 8 Oct 2026
- Product status
- Starmind is now part of Capacity, where it adds an expert knowledge layer that connects users to internal experts when documents do not answer their questions.checked 8 Oct 2026
- Search
- Answer Engine searches across existing systems and can return answers from presentations, documents, images, audio, video, and dashboards.checked 8 Oct 2026
- Security
- Capacity says it uses AES-256 encryption at rest and TLS 1.2+ in transit, and lists GDPR, HIPAA, and SOC 2 Type II compliance.checked 8 Oct 2026
- Support
- Capacity’s support page directs customers to email [email protected].checked 8 Oct 2026
- What it does
- Capacity’s Answer Engine provides AI-powered answers from organizational knowledge and points to the source location.checked 8 Oct 2026
- Who it serves
- Capacity describes its platform as supporting contact centers and customer support, HR and operations, IT, and sales and marketing teams.checked 8 Oct 2026
The company
- Company
- Capacity says it was founded in 2017 by David Karandish and Chris Sims and is headquartered in St. Louis.checked 8 Oct 2026
- Founded
- 2010checked 28 Sep 2026
- Headquarters
- Zurich, Switzerlandchecked 28 Sep 2026
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