Conveyor

Conveyor is an AI-native customer-trust platform for organizations that must keep security knowledge current while answering customer reviews and RFPs. It suits security, sales-engineering and compliance teams that need evidence behind every response. The trade-off is a tightly capped free tier and a Business plan priced for organizations with substantial, recurring review volume.

Overview

Conveyor combines a maintained knowledge operation with tools for security questionnaires, RFP projects and a customer-facing Trust Center. The company spun out of Aptible in 2021 and is headquartered in San Francisco. Its focus is not a general-purpose wiki: the platform is designed to turn source material into reviewable, defensible answers for customer trust work.

The strongest reason to consider it is the link between knowledge maintenance and answer verification. A team can identify outdated material, inspect the evidence behind an answer and publish security information through a trust center. That joined-up workflow is more valuable for organizations with formal review processes than for teams that only need a small proposal writer.

Key features

The knowledge library connects to Confluence, Google Drive, websites and help centers. Conveyor's AI agent audits, synchronizes and maintains the connected material, with scheduled content syncing to keep responses aligned with source systems. The Knowledge Librarian flags stale or conflicting answers and exposes knowledge gaps; this turns maintenance work into a visible queue, although people still have to resolve the issues it finds.

Knowledge Explorer allows real-time testing of AI responses and shows the source behind each answer. Every answer carries a confidence score and direct evidence links, giving a reviewer concrete material to verify before sending a response. That evidence trail is a meaningful safeguard when an incorrect security statement could delay a deal or create compliance risk.

Integrations include Salesforce, HubSpot, Slack, Microsoft Teams, DocuSign, Google Drive, SharePoint, Notion, Confluence, Jira, Zendesk, Front and a public API, among others. Conveyor says its AI Connector uses OAuth role-based access controls, scoped keys and an audit trail. Its Trust Center carries a SOC 2 Type II badge and certification, which supports teams that need to present a recognizable security posture to customers.

Pricing

Free

The Free plan costs nothing and provides 10 Trust Center credits each month. It is suitable for a small team that mainly needs to share security posture and documents through a trust center. It excludes questionnaire automation and integrations, so it cannot support a connected, automated review operation.

Business

Business starts at $9,600 a year. It includes the full Conveyor platform, unlimited seats, 100 Trust Center credits, 20 Questionnaire Credits and 10 RFP Projects, with volume discounts. Unlimited seats make it easier to involve security, legal and sales colleagues without a per-user expansion cost, but the annual entry price places it firmly above lightweight proposal tools.

Enterprise

Enterprise uses custom pricing and includes as many users and seats as needed, the full platform, usage-based billing with volume discounts, integrations, analytics and Enterprise settings. Dedicated Conveyor Support is included. This is the appropriate tier for organizations that need governed deployment and ongoing support, while buyers who need a public price will find only the Business starting point.

Platforms

Conveyor is offered through a web application, an API and an extension. Its supported content spans documents, connected apps and the web, allowing a knowledge program to draw from more than one repository.

Who it's for

Conveyor is a strong fit for companies that answer frequent customer security reviews, manage formal RFPs and need controlled knowledge operations. Security and compliance owners benefit from evidence links, confidence scores, source auditing and advanced permission controls. Sales and customer-facing teams gain a trust-center channel and repeatable access to approved material.

It is a poor fit for a small user who only needs occasional proposal drafting: the free plan omits the automation and integrations that make Conveyor distinctive, while Business requires a $9,600 annual commitment.

Pros and cons

• Pros: Evidence links and confidence scores make generated answers reviewable instead of opaque.
• Pros: Knowledge Librarian surfaces stale, conflicting and missing content before it undermines a response.
• Pros: Unlimited Business seats support cross-functional review without a stated seat cap.
• Pros: OAuth role controls, scoped keys and an audit trail provide governance for connected data.
• Cons: The Free plan is limited to 10 Trust Center credits monthly and has no questionnaire automation or integrations.
• Cons: Business's $9,600-per-year starting price is a substantial commitment for smaller teams.
• Cons: Questionnaire and RFP allowances on Business are finite at 20 credits and 10 projects, so high-volume users may need volume pricing or Enterprise.

Alternatives

For a broader category comparison, see AI RFP Response Software and AI Knowledge Base Software.

Bid Responder is a better choice when a lower, published monthly entry price matters: its Starter plan is $29 a month for three team members, 10 projects and 250 AI answers monthly, with a free trial.

Craxy AI suits a solo proposer who can work within one user and one proposal per month on its free plan, while Presel offers a seven-day Pro trial without a credit card.

RFPropel is the alternative for published credit-based plans, including Pro at $19.99 a month with CRM integration and win-rate analytics. Beyond.RFP, BidManager and BidPlan are other RFP-focused options. Ombud is a paid product with custom pricing.

Verdict

Choose Conveyor when security reviews, RFP workflows and governed knowledge operations are central to revenue or compliance work. Its maintained sources, inspectable evidence and enterprise controls justify the price for organizations that need dependable, repeatable answers. Look elsewhere if you need questionnaire automation or integrations on a free plan, or if a lower published paid entry price is the deciding factor.