ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitProProfs Knowledge Base vs Starmind
What both publish
| Fact | ProProfs Knowledge Base | Starmind |
|---|---|---|
| API | The product provides API integration for extracting the entire list of knowledge-base articles and for creating pages, updating topics, creating folders and importing documents to FAQs. | Capacity says its integrations include open APIs and that customers can build custom integrations. |
| Integrations | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. | Capacity lists more than 270 integrations, including Salesforce, ServiceNow, Zendesk, Slack, Microsoft Teams, and Google Workspace. |
| Support | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. | Capacity’s support page directs customers to email [email protected]. |
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Starmind plans
- CorePriced on request
- EnterprisePriced on request
- ProPriced on request
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.
Pick Starmind if…
You want what its maker publishes above — check its page for the details.