SMS-Magic

C tier on Business Texting SoftwareScore 6.3 · #13 of 27

Android app: Yes
Free plan: Trial only
Paid plans from: ₹582/mo
Runs on: Android, api, iOS, Web

sms-magic.com

Summary

SMS-Magic is a CRM-based conversational messaging platform for businesses communicating with customers and prospects. Teams can send messages through text, WhatsApp, Facebook Messenger, and LINE, and create or schedule multimedia campaigns with personalized conversations across channels. Its mobile app lets teams manage conversations and share images, files, videos, and live photos; it is available for Android and iOS. SMS-Magic primarily works with Salesforce and Zoho, and also lists Marketo, Marketing Cloud, and Pardot integrations. Businesses without a CRM can use its APIs to send and receive customer messages from their URLs and apps. The company says it handles messaging compliance and encrypts subscriber data in transit, with backups and authentication credentials encrypted at rest. It lists customer support by email at [email protected]. The service has no free plan; pricing starts at ₹582/user/mo, with a 14-day trial. Its listed plans include SMS Automation, SMS Conversational Messaging, and Multi-channel Messaging.

Who it is for

SMS-Magic suits businesses that want to manage customer messaging across channels, especially those using Salesforce or Zoho. Its mobile app and API also serve teams working on phones or connecting their own URLs and apps.

What is good

Supports text, WhatsApp, Messenger, and LINE.
Android and iOS apps manage customer conversations.
APIs support businesses without a CRM.
Includes a 14-day trial.

What to know first

No free plan is available.
Pricing starts at ₹582/user/mo.
CRM integrations primarily focus on Salesforce and Zoho.

Verdict

SMS-Magic brings multi-channel messaging, campaigns, mobile conversation management, and CRM connections together. It may suit teams needing those tools, but there is no free plan.

SMS-Magic plans and pricing

All plans

SMS Automation ₹582/mo Bundle @ ₹4163/month · messaging features listed on page sms-magic.com · 3 Oct 2026

SMS Conversational Messaging ₹1,415/mo Bundle @ ₹8300/month · includes SMS Automation features sms-magic.com · 3 Oct 2026

Multi-channel Messaging ₹2,660/mo Bundle @ ₹15000/month · includes conversational messaging and automation features sms-magic.com · 3 Oct 2026

Compared on business texting software

Free plan: Nosms-magic.com
Two-way messaging: Yessms-magic.com
MMS support: Yessms-magic.com
Shared team inbox: Yessms-magic.com
Automated sequences: Yessms-magic.com
Scheduled messages: Yessms-magic.com
Inbound keywords: Yessms-magic.com

Facts

Product: SMS-Magic is a CRM-based conversational messaging platform for engaging customers and prospects.sms-magic.com · 3 Oct 2026
Channels: It supports messaging through text, WhatsApp, Facebook Messenger, and LINE from a smartphone.sms-magic.com · 3 Oct 2026
Campaigns: The product supports creating and scheduling multimedia messaging campaigns and personalizing conversations across channels.docs.sms-magic.com · 3 Oct 2026
Integrations: SMS-Magic says it primarily works with Salesforce and Zoho and also integrates with Marketo, Marketing Cloud, and Pardot.sms-magic.com · 3 Oct 2026
API: Businesses without a CRM can send and receive customer messages from their URLs and apps using SMS-Magic APIs.sms-magic.com · 3 Oct 2026
Mobile app: The mobile app lets teams manage customer conversations and share images, files, videos, and live photos from mobile devices.sms-magic.com · 3 Oct 2026
Mobile platforms: SMS-Magic states that its mobile app is available on Android and iOS.docs.sms-magic.com · 3 Oct 2026
Security: The company says it encrypts Subscriber Data in transit and encrypts backups and authentication credentials at rest.sms-magic.com · 3 Oct 2026
Privacy: The privacy policy says SMS-Magic does not sell personal information under the CCPA and does not transfer SMS consent or phone numbers for third-party marketing.sms-magic.com · 3 Oct 2026
Compliance: SMS-Magic says it handles messaging compliance and regulations for customers.sms-magic.com · 3 Oct 2026
Support: The company lists customer support by email at [email protected].sms-magic.com · 3 Oct 2026
Audience: The company describes serving businesses from small and midsize firms to large global enterprises across industries including contact centers, financial services, higher education, retail, staffing, and wellness.docs.sms-magic.com · 3 Oct 2026
Company history: SMS-Magic documentation says the product launched on Salesforce in 2010 and its parent company Screen-Magic was founded in 2008.docs.sms-magic.com · 3 Oct 2026