SMS-Magic
6.8#15 in business texting softwareFrom ₹582 a monthAndroidiOSWebAPI
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| Fact | SMS-Magic | Sociocs |
|---|---|---|
| API | Businesses without a CRM can send and receive customer messages from their URLs and apps using SMS-Magic APIs. | Sociocs exposes REST APIs at api.sociocs.com for initiating conversations with JSON requests and responses. |
| Audience | The company describes serving businesses from small and midsize firms to large global enterprises across industries including contact centers, financial services, higher education, retail, staffing, and wellness. | The site presents Sociocs for dental, medical, and veterinary clinics, online businesses, small and medium businesses, fitness studios, and hotels and motels. |
| Campaigns | The product supports creating and scheduling multimedia messaging campaigns and personalizing conversations across channels. | Bulk campaigns support SMS, MMS, and WhatsApp with contact lists, segments, scheduling, recurring sends, opt out handling, and delivery reporting. |
| Channels | It supports messaging through text, WhatsApp, Facebook Messenger, and LINE from a smartphone. | The inbox can include WhatsApp, Instagram, Facebook Messenger, Google Reviews, Web Chat, and Online Forms alongside texting. |
| Integrations | SMS-Magic says it primarily works with Salesforce and Zoho and also integrates with Marketo, Marketing Cloud, and Pardot. | Native or listed integrations include ActiveCampaign, Bubble, Customer.io, Keap, Webflow, WordPress and Zapier. |
| Product | SMS-Magic is a CRM-based conversational messaging platform for engaging customers and prospects. | Sociocs is business texting software for bulk SMS campaigns and customer conversations, with multiple communication channels in one inbox. |
| Support | The company lists customer support by email at [email protected]. | Premium includes premium onboarding service and high priority support, while its WordPress integration page says technical experts can assist with the integration. |
SMS-Magic suits businesses that want to manage customer messaging across channels, especially those using Salesforce or Zoho. Its mobile app and API also serve teams working on phones or connecting their own URLs and apps.
Sociocs suits businesses and teams that need texting campaigns and shared customer conversations, including clinics, online businesses, fitness studios, and hotels. It may be useful where teams need more than SMS, such as WhatsApp or social messaging channels.