SmartLinx
Smartlinx is a workforce management and human resources platform built for senior care organizations, with web, Android, and iOS access.
What SmartLinx is
Smartlinx is a workforce management and human resources platform built for senior care organizations, with web, Android, and iOS access. Its tools cover scheduling, time and attendance, payroll, compliance, vendor management, and workforce analytics. Scheduling can use census, resident acuity, and HPPD requirements to adjust shifts and flag potential coverage gaps; credential checks help confirm that assigned nursing staff meet role requirements. Compliance tools include Payroll Based Journal reporting, credential tracking, configurable rules, alerts, and audit-ready reports. Payroll supports automated calculations, tax filing, and flexible pay cycles, connected with scheduling, timekeeping, and HR. HR features include employee data management, recruiting and onboarding, benefits administration, and earned wage access. Employees can use Smartlinx Go to view schedules and pay information, request or pick up shifts, swap shifts, access pay stubs, and request PTO. The app also supports GPS-verified clock-in and clock-out. The company says its systems use encryption in transit and at rest and are hosted on Microsoft Azure in the United States. Pricing is available by request; the product pages invite prospective customers to request a demo.
Good
- Combines scheduling, timekeeping, payroll, and HR tools.
- Scheduling can flag potential coverage gaps.
- Includes PBJ reporting and credential tracking.
- Employees can manage shifts through Smartlinx Go.
- Supports GPS-verified mobile time punches.
Watch out
- Pricing is available on request, not stated.
- The platform is focused on senior care organizations.
Who it suits
Smartlinx is aimed at skilled nursing, assisted living, senior living, continuing care, healthcare staffing, and managed service providers. It suits organizations seeking workforce, HR, payroll, and compliance tools for senior care.
Verdict
Smartlinx brings workforce operations, HR, payroll, and compliance into one senior-care platform. Its mobile app adds employee shift and timekeeping functions, while prospective customers need to request pricing and a demo.
The facts
Each one read from SmartLinx's own pages, with the date it was checked.
What it does
- Compliance
- The platform includes PBJ reporting, a CMS Five-Star Predictor, and ACA compliance tools.checked 9 Oct 2026
- Credentials
- Built-in license and qualification checks help confirm that assigned CNAs, LPNs, and RNs have credentials for their roles.checked 9 Oct 2026
- Hosting
- Smartlinx says its solutions are hosted on Microsoft Azure’s secure cloud infrastructure.checked 9 Oct 2026
- HR tools
- Its HR features include employee data management, recruiting and onboarding, benefits administration, and earned wage access.checked 9 Oct 2026
- Integrations
- The scheduling product is described as working with Smartlinx Time & Attendance, HR, payroll, and compliance systems.checked 9 Oct 2026
- Intended customers
- The platform is aimed at skilled nursing, assisted living, senior living, continuing care, healthcare staffing, and managed service providers.checked 9 Oct 2026
- Mobile time clock
- Smartlinx Go supports clocking in and out with GPS-verified punches on iOS and Android devices.checked 9 Oct 2026
- Mobile timekeeping
- The app supports clocking in and out on iOS or Android with GPS-verified punches.checked 9 Oct 2026
- Payroll
- Payroll features include automated calculations, tax filing, flexible pay cycles, and connections with scheduling, time and attendance, and HR.checked 9 Oct 2026
- Pricing
- The pages opened direct prospective customers to request a demo and do not state software prices.checked 9 Oct 2026
- Purpose
- Smartlinx is a workforce management and human resources platform built for senior care organizations.checked 9 Oct 2026
- Scheduling
- Its scheduling software uses real-time census, resident acuity, and HPPD requirements to adjust shifts and flag potential coverage gaps.checked 9 Oct 2026
- Security
- Smartlinx states that its databases are encrypted at rest, applications use TLS/SSL in transit, and services are hosted on Microsoft Azure in the United States.checked 9 Oct 2026
- Security controls
- The company says it follows the SOC 2 framework and conducts independent third-party assessments and penetration testing at least annually.checked 9 Oct 2026
- Security framework
- The company says it uses the SOC 2 framework and conducts third-party audits, penetration tests, and annual risk assessments.checked 9 Oct 2026
- Support
- The company lists 800-307-8535 as its customer support phone number.checked 9 Oct 2026
- What it does
- Smartlinx describes its platform as a workforce solution for senior care covering scheduling, time and attendance, payroll, PBJ compliance, and vendor management.checked 9 Oct 2026
- Workforce tools
- The platform includes scheduling, time and attendance, mobile workflows, and workforce analytics.checked 9 Oct 2026
Where it runs
- Employee app
- Smartlinx Go lets employees view schedules, request or pick up shifts, swap shifts, access pay stubs, and request PTO.checked 9 Oct 2026
- Mobile app
- Smartlinx Go is available on iOS and Android and lets employees view schedules and pay information, request time off, and manage shifts.checked 9 Oct 2026
The company
- Founded
- 2000checked 28 Sep 2026
- Headquarters
- Hackensack, New Jersey, United Stateschecked 28 Sep 2026
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