Shiken

Overview

Shiken is a platform for turning meetings and other source material into coaching, practice, and learning content. It is most compelling for creators, coaches, and business teams that want those workflows alongside meeting capture and learning delivery. For a single-purpose recorder or study app, its breadth may be more than needed.

Key features

Shiken records meetings with or without a bot and can also take in documents, PDFs, YouTube links, and web pages. It can convert that material into summaries, AI roleplays, proposals, slide decks, courses, and quiz questions. That makes it useful when teams want to carry a conversation or existing resource through to training content; it is less suited to someone who only needs meeting transcription.

Roleplays feature lifelike characters, rubric-based scoring, and support for more than 40 languages. AI call analysis, coaching scorecards, development plans, and manager dashboards add structure for sales practice, leadership coaching, and L&D. The combination is more relevant to ongoing coaching programs than to casual practice alone.

Connections span more than 3,200 apps, including Salesforce, HubSpot, Dynamics 365, Zoom, Google Meet, Slack, and Microsoft Teams. A public API and webhooks give teams further integration routes. For learning systems, Shiken supports LTI 1.3 connections, SCORM export, and xAPI completion reporting.

Shiken states that it is SOC 2 Type II and ISO 27001 certified and GDPR compliant, and that identifiable customer content and learner data are not used to train third-party models. Enterprise controls include SSO/SAML, SCIM provisioning, role-based access, and regional data residency options. Those controls matter to organizations with formal security and access requirements.

Pricing

The Free plan costs nothing and lasts indefinitely without a credit card. It includes unlimited recording and transcription with a 30-day history, but only 5 AI summaries per month, 10 roleplay turns, 10 AI chats, and 5 AI notes. It is a useful way to try the core workflow, but the AI allowances will constrain regular use.

Solo Creator costs £99 a month with annual billing and supports 500 enrolled learners. It fits an individual creator or coach with a sizeable audience, but the annual term is important if monthly flexibility is a priority.

Creator Team costs £299 a month with annual billing. It includes 2 admins, 5 communities, and 2,500 learners; extra admins are charged separately. This is aimed at a small organization managing multiple learning communities, rather than a solo user.

Enterprise uses custom pricing and includes SSO/SAML, SCORM, a dedicated customer success manager, advanced analytics, and enterprise security controls. It is the relevant tier for organizations needing centralized controls and support.

The creator trial lasts 7 days, requires a work email and card on file, and limits trial accounts to at most 5 enrolled learners with no public payout. That is enough to assess a small creator workflow, but not to trial a larger learner rollout or public sales.

Platforms

Shiken has native iOS and Android apps and provides access through its online platform. The public API also supports teams building custom connections.

Who it's for

Individual learners can use Shiken for study and roleplay, while creators and coaches can build courses and practice experiences. Its strongest organizational fit is with sales, leadership, and L&D teams that want meeting capture, coaching, content generation, and learning delivery connected in one workflow.

Pros and cons

• Pro: Meeting capture and ingestion of varied source material feed directly into several kinds of learning and sales content.
• Pro: Rubric-scored roleplay, call analysis, and manager tools support structured coaching rather than practice alone.
• Pro: Broad app connectivity, LMS standards support, and enterprise access controls suit established business workflows.
• Con: Free access has low monthly AI generation quotas, despite unlimited recording and transcription.
• Con: Paid creator plans require annual billing, and the team plan charges separately for additional admins.
• Con: The 7-day creator trial requires a card and caps enrollment at 5 learners, with no public payout.

Alternatives

For dedicated sales coaching, compare Sales Coaching Software; for study-focused tools, see AI Study Tools. SalesRoleplay offers a free tier with 10 AI roleplay sessions per month and 3 pre-built AI personas, making it a narrower option for teams focused on roleplay. Outdoo AI has a free AI Roleplay plan with 60 minutes of credits and limited roleplays up to 60 minutes total per account. Convin has a free Quality Management Software plan centered on manual QA, call auditing, and automated audit workflows, so it is a different fit for call-quality management.

Mi.Coach has a free plan with 10 AI credits per month, catalog roleplays, and one real call analysis, plus a Founder plan at $20 a month. Exec offers a free plan with up to 3 basic seats, 2 courses, 5 programs, and 5 roleplay sessions per user per year. Hyperbound provides 45 prebuilt AI roleplays and example scorecards on its free plan. SalePlay offers 5 minutes free, 20 personalized prospects, and a mock CRM. Steerio offers a 14-day Starter trial with deal intelligence and a coaching questions engine.

Verdict

Shiken is a strong choice for creators, coaches, and sales or L&D teams that want meeting capture, AI practice, content creation, and learning tools working together. Its breadth and integrations are the case for choosing it; look elsewhere if you need only one focused tool, or if the free AI quotas and annual creator-plan billing do not suit your budget or usage.