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ShiftWise Flex

ShiftWise Flex is a workforce technology platform for healthcare organizations managing labor planning, scheduling, staffing, and deployment.

Place
#19 of 27
Score
5.9
ShiftWise Flex's website

What ShiftWise Flex is

ShiftWise Flex is a workforce technology platform for healthcare organizations managing labor planning, scheduling, staffing, and deployment. It supports clinical and non-clinical staff across permanent, per diem, float, contingent, and project-based roles. Available on the web and iOS, it includes self-scheduling, availability management, and open-shift management; its Manager mobile app extends the desktop platform for managers on the go. Other capabilities include AI-assisted order creation, shift recommendations, workforce analytics, executive dashboards, and predictive workforce planning. Online staff profiles track pending and expired eligibility requirements, and automated profile matching helps identify qualified talent. Daily reporting includes estimated spend by facility and specialty, fill rates, and open positions. Automated billing and invoicing supports invoice creation, approval workflows, and payment tracking. The platform can integrate with HRIS, scheduling, timekeeping, and financial systems, with integration needs discussed with clients. ShiftWise describes the cloud-based technology as SOC 2 compliant. Pricing is available on request.

Good

  • Available on web and iOS.
  • Includes self-scheduling and open-shift management.
  • Tracks pending and expired eligibility requirements.
  • Daily reports cover spend, fill rates, and open positions.
  • Automates invoice creation, approvals, and payment tracking.

Watch out

  • Pricing is available only on request.
  • Live support excludes holidays and is limited to stated hours.
  • Integration needs are discussed with clients.

Who it suits

It is presented for hospitals, health systems, and other healthcare organizations managing clinical and non-clinical workforces, including flexible, temporary, and contract labor. It may suit teams that need scheduling, credential tracking, workforce reporting, and billing tools together.

Verdict

ShiftWise Flex combines healthcare staffing, scheduling, eligibility tracking, analytics, and billing functions. Organizations should contact the company for pricing and integration discussions, and note the stated weekday support hours.

The facts

Each one read from ShiftWise Flex's own pages, with the date it was checked.

What it does

AI and analytics
Features include AI-assisted order creation, shift recommendations, workforce analytics, executive dashboards, and predictive workforce planning.checked 8 Oct 2026
Analytics
Daily reporting provides workforce metrics including estimated spend by facility and specialty, fill rates, and open positions.checked 9 Oct 2026
Compliance
Online staff profiles track pending and expired eligibility requirements, and automated profile matching helps identify qualified talent.checked 9 Oct 2026
Credentialing integration
A product flyer describes integration with OneCredential for automated credentialing.checked 9 Oct 2026
Implementation
The company says implementation can be completed in as little as four weeks.checked 9 Oct 2026
Integrations
ShiftWise Flex can integrate with HRIS, scheduling, timekeeping, and financial systems; the company says it consults with clients on integration needs.checked 9 Oct 2026
Intended customers
The platform is presented for healthcare organizations managing clinical and non-clinical workforces, including hospitals and health systems.checked 8 Oct 2026
Intended users
ShiftWise Flex provides SaaS for flexible, temporary, and contract labor in healthcare and serves more than 2,000 healthcare facilities in all 50 states.checked 9 Oct 2026
Mobile access
The company describes a ShiftWise Flex Manager mobile app as an extension of its desktop platform.checked 9 Oct 2026
Product
ShiftWise Flex is a healthcare workforce management platform for labor planning, scheduling, staffing, and deployment across clinical and non-clinical roles.checked 9 Oct 2026
Security
A ShiftWise Flex product flyer describes SOC 2 Type 2-aligned practices and secure integrations.checked 9 Oct 2026
Support
Live customer support is available Monday through Friday from 5:00 a.m. to 6:00 p.m. PT, excluding holidays.checked 9 Oct 2026
Training
Users can access on-demand learning content within the system through WalkMe, including tutorials, guides, and videos.checked 9 Oct 2026
Workforce coverage
The platform coordinates core staff, internal float pools, per diem resources, and contingent labor.checked 9 Oct 2026

Money

Billing
Automated billing and invoicing supports invoice creation, approval workflows, and payment tracking.checked 8 Oct 2026

The company

Headquarters
Dallas, Texas, United Stateschecked 28 Sep 2026

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