Scrubix

Scrubix is a field-service app for UK businesses managing repeat visits, from window cleaning and gardening to pest control and mobile valeting. It suits teams that want job coordination, customer records and payment workflows together. Its free core app is a compelling starting point, but SMS is metered and a dedicated number costs extra.

Overview

Scrubix connects recurring jobs with customer communication, quotes, invoices and payment collection. That makes it a practical fit for businesses that would rather coordinate field work and customer accounts in one app than piece those tasks together across separate tools. Route planning and staff-location features extend its reach beyond basic scheduling.

The core app costs £0.00 per free and includes unlimited customers and team users. That is unusually accommodating for a growing crew, though it does not make every communication cost-free: email sending is free, while SMS credits are charged as texts are sent.

Key features

Jobs, routes and crew coordination

Assigned round jobs, job maps with route-order controls, route optimisation and a completion pipeline support repeat work across multiple stops. A live staff-location map and recent location history can help managers coordinate crews in the field, and staff can access the app for free. These tools are relevant to mobile teams; businesses with little route-based work may find less reason to choose Scrubix over simpler customer or invoicing software.

Quotes, invoices and finance

Scrubix can create and send quote and invoice PDFs, with branding and email templates, plus overdue and reminder workflows. Bank CSV import and export, transaction import, reconciliation, a review workspace and an accounting summary panel add useful finance administration around those documents. The combination is well suited to operators who need to move from estimating to collecting payment without losing sight of account activity.

Messaging and payments

Email threads, SMS history, inbox workflows, templates, reminders and attachments keep customer conversations alongside jobs. Stripe Direct Debit connections, single or bulk mandate invites, invoice payment links and webhook payment-status updates support collection within the same operation. The app lists Apple Pay, Google Pay, Visa, Mastercard, Klarna and Clearpay; Klarna and Clearpay depend on an eligible checkout.

SMS is the notable running cost: credits cost £3.55, paid once, charged as texts are sent. A dedicated UK SMS number is optional at £9.99 a month and supports customer texts and inbound replies. Businesses that rely heavily on texting should factor both charges into their choice.

Controls and roadmap

Biometric lock options, two-step authentication and role-based access controls provide security measures for teams handling customer and payment workflows. Contact preferences and messaging opt-outs support communication controls. A customer self-service portal, bulk customer campaigns, advanced analytics dashboards and custom automation rules are marked as planned, so businesses needing those capabilities now should look elsewhere.

Pricing

Scrubix uses a freemium model. The Scrubix App plan is free, with core app features, unlimited customers and team users included. This makes it an attractive option for solo operators and teams that want broad operational coverage without a recurring app subscription.

SMS credits cost £3.55, paid once, billed as needed when texts are sent; email sending is free. The Dedicated SMS Number costs £9.99 a month and is optional. The published plans do not impose a customer or team-user cap, but SMS usage and a dedicated number can add ongoing costs. Compared with a paid app subscription, the free plan preserves the core workflow; its main trade-off is that texting is not bundled.

Platforms

Scrubix is available on Android, iOS and the web. A mobile field app supports crews away from a desk, while the web option accommodates office-based work.

Who it's for

Scrubix is aimed at recurring-service businesses, including window cleaners, gardeners, domestic and commercial cleaners, gutter cleaners, pressure-washing teams, carpet cleaners, pest-control operators and mobile valeters. It is especially relevant where route planning, field staff coordination and repeat customer communication matter. It is a weaker fit for businesses whose essential requirements include a self-service portal, advanced analytics or custom automation today.

Pros and cons

Pros

• Free core app with unlimited customers and team users: small and growing crews can use the central workflow without an app subscription charge.
• Jobs through payment collection in one workflow: route tools, quotes, invoices, reminders and payment links cover more than scheduling alone.
• Field coordination tools: live staff location and recent history can help managers oversee mobile crews.
• Multiple payment options: Direct Debit and invoice links sit alongside card and wallet methods, with Klarna and Clearpay at eligible checkouts.

Cons

• SMS is separately charged: credits cost £3.55, paid once as texts are sent, and a dedicated number adds £9.99 a month.
• Several advanced customer tools are planned rather than current: businesses needing a portal, campaign tools, advanced dashboards or custom automation now should not rely on Scrubix for them.

Alternatives

For a narrower comparison, browse Window Cleaning Software. Choose Fieseros if a 100-lifetime-job free plan with leads, customers, quotes, a basic calendar, invoices, payments and before-and-after photos is enough for your operation. Work Planner is another freemium option: its free plan caps usage at 20 jobs, one user and one business, while Essential costs £15 a month for unlimited jobs, making it an option to compare if those limits suit your scale.

Squeegee, Blueworks CRM, Aworka, getSoapy, Sergio and The Customer Factor are also alternatives to compare.

Verdict

Scrubix is a strong fit for repeat-service businesses that need route-based jobs, customer communication and payment collection, especially teams that value a free core app with no customer or team-user cap. Its breadth is the main reason to choose it; SMS charges and the absence of several planned customer and automation tools are the reasons to look elsewhere if those capabilities are central to your operation.