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WorkBee

WorkBee is field service software for UK trades, including window-cleaning businesses.

Place
#3 of 29
Score
7.9
WorkBee's website

What WorkBee is

WorkBee is field service software for UK trades, including window-cleaning businesses. Its rounds feature builds recurring routes, creates visits, orders stops, and supports weekly, fortnightly, four-weekly, monthly, or custom-day schedules for individual customers. Reporting covers revenue by round, skipped stops, and payment success rates. A native GoCardless connection can collect Direct Debit when a stop is completed and flags failed payments. The Field app lets workers mark stops complete or skipped, record why a stop was skipped, and navigate to an address by phone. It can capture jobs, photos, and signatures offline, then sync when connectivity returns. WorkBee lists Xero, QuickBooks, GoCardless, and Stripe integrations for accounting and payments. The Free plan is free, billed forever, and includes up to 10 jobs per month, one engineer, basic invoicing, and email support. Starter is £25 a month, Growth is £59 a month, and Pro is £119 a month. Paid plans start with 30 days free, require no credit card, and can be cancelled anytime. The maker describes the Field app as coming soon to the App Store and Google Play.

Good

  • Supports multiple recurring customer frequencies.
  • Field app can capture work offline.
  • GoCardless can collect Direct Debit after completed stops.
  • Reports include revenue and skipped-stop analysis.
  • Paid plans start with a 30-day trial.

Watch out

  • Free plan is limited to 10 jobs monthly.
  • Field app is described as coming soon to app stores.
  • Free plan includes only one engineer.

Who it suits

WorkBee suits UK trades businesses, including window cleaners, that schedule repeat visits and manage field work. Its listed features also serve businesses needing round reporting, payment collection, or accounting connections.

Verdict

WorkBee brings recurring rounds, field updates, payment collection, and reporting into a field-service package for trades. Check the free plan's job and engineer limits, and note the stated upcoming mobile app store availability.

Plans and prices

From WorkBee's own pricing page, checked 15 Oct 2026.

All about pricing
PlanPriceWhat it gives you
FreeFreeup to 10 jobs/month · 1 engineer · basic invoicing · email support · forever
Starter£25 a monthunlimited jobs · 3 engineers · 2 trade modules · invoicing and quotes · SMS notifications · compliance tracking · monthly or annually in advance
Growth£59 a montheverything in Starter · 10 engineers · 5 trade modules · rounds module · customer portal · GoCardless direct debit · 8 certificate types · priority support · monthly or annually in advance
Pro£119 a montheverything in Growth · unlimited engineers · Buzz AI receptionist · AI voice notes and summaries · API access · custom integrations · dedicated support · monthly or annually in advance

The facts

Each one read from WorkBee's own pages, with the date it was checked.

What it does

Accessibility disclosure
The Apple listing says the developer has not indicated supported accessibility features.checked 15 Oct 2026
Accounting and payments
The maker lists Xero, QuickBooks, GoCardless, and Stripe as integrations for accounting and payments.checked 7 Oct 2026
AI receptionist
Buzz answers inbound calls, records caller details and transcripts, and can create a scheduled job from a call.checked 15 Oct 2026
API availability
API access and custom integrations are listed only in the Pro plan.checked 15 Oct 2026
Availability limitation
Terms target 99.9% uptime but disclaim a guarantee of uninterrupted availability and exclude downtime caused by infrastructure providers.checked 15 Oct 2026
Cancellation limitation
Cancellation takes effect at the end of the billing period and partial-period refunds are generally not offered.checked 15 Oct 2026
Certificate alerts
Certificate expiry tracking can alert users 90 days before expiry and draft a renewal job.checked 15 Oct 2026
Compliance certificates
The compliance module supports Gas Safety, EICR, PAT, BS 5839 fire alarms, emergency lighting, Legionella, pest control and EPC certificates.checked 15 Oct 2026
Data locations
The privacy policy identifies Supabase database and authentication in EU data centres and Vercel hosting at EU/UK edge.checked 7 Oct 2026
Data retention
Account data is retained for the subscription plus 12 months, financial records for seven years, and backups for 30 days.checked 15 Oct 2026
Developer documentation
The public site advertises API access but does not expose public API reference documentation or SDK downloads.checked 15 Oct 2026
Dispatch diary
The dashboard offers month, week and day diary views with drag-and-drop assignment to engineers.checked 15 Oct 2026
Licence restriction
The service grants a limited internal-use licence and prohibits resale, sublicensing, reverse engineering and source-code extraction.checked 15 Oct 2026
Mobile availability
WorkBee Field is described as coming soon to the App Store and Google Play.checked 7 Oct 2026
Offline operation
The field app stores jobs, photos and signatures offline and synchronizes when connectivity returns.checked 15 Oct 2026

Where it runs

Apple privacy disclosure
Apple listing says the developer may link precise location, contact details, usage data and diagnostics to the user.checked 15 Oct 2026
Apple system requirement
The iPhone app requires iOS 16.4 or later; Mac use requires macOS 12 or later with Apple M1 or newer.checked 15 Oct 2026
App Store listing
WorkBee Field is listed as a free iPhone business app from Xymel Ltd and is designed for iPhone.checked 15 Oct 2026
Field app
The WorkBee Field app lets users mark stops done or skipped, record a skip reason, and navigate to addresses from a phone.checked 7 Oct 2026

The company

Company
WorkBee is operated by Xymel Ltd, registered in England and Wales under company number 17252809.checked 7 Oct 2026
Company registration
WorkBee’s legal pages identify the operator as Xymel Ltd, registered in England and Wales under company number 17252809.checked 15 Oct 2026
Data ownership
Terms state that customers retain ownership of the customer, job, invoice and certificate data they enter.checked 15 Oct 2026
Maker location
Xymel describes itself as based in North East England.checked 15 Oct 2026
Maker relationship
Xymel describes WorkBee as its own SaaS field-service product covering scheduling, routing, billing and customer records through web, mobile and portal components.checked 15 Oct 2026
The full review of WorkBee

WorkBee is field-service software for UK trades, with a particularly strong fit for window-cleaning businesses running repeat visits. It combines route-based scheduling, mobile job updates, collections and reporting; the main question is whether your operation needs Growth-level round management or can work within simpler job limits.

Overview

WorkBee is designed around recurring work rather than one-off jobs. Customer schedules can repeat weekly, fortnightly, every four weeks, monthly or on custom days; the system then generates visits and orders stops. That makes it a sensible choice for businesses maintaining regular rounds, while companies with occasional jobs may not benefit as much from paying for the higher-tier round tools.

Route optimization, estimate building, crew management, recurring jobs, online payments and accounting sync are all supported capabilities. The free tier is deliberately small, however: ten jobs per month and one engineer. It is suitable for evaluating the workflow or running a very small operation, not for a growing multi-person round.

Key features

Rounds and field work

The Rounds module turns customer frequencies into ordered visits. In the WorkBee Field app, staff can mark a stop complete or skipped, record a reason for skipping and navigate to the address from a phone. The maker says jobs, photos and signatures can be captured offline and synchronized when connectivity returns, which is useful where crews encounter weak mobile coverage.

Round reports show revenue per round, skipped-stop analysis and payment success rates. Those measures help an owner identify underperforming routes and recurring service problems instead of relying only on a completion count. The Rounds module itself starts at Growth, so Starter users get unlimited jobs without this central window-cleaning workflow.

Payments, accounting and security

Growth includes native GoCardless Direct Debit collection when a stop is completed, with failed payments flagged. WorkBee also lists Xero, QuickBooks, GoCardless and Stripe as accounting and payment integrations. This is a practical combination for businesses that want completed visits connected to collection and bookkeeping, but the automatic GoCardless round process is not part of Starter.

The maker says it uses TLS in transit, encryption at rest, row-level database security, role-based access controls and regular security reviews. Its privacy policy says customer data is not sold and deletion requests are supported. Supabase database and authentication are identified in EU data centres, with Vercel hosting at EU/UK edge locations. WorkBee is operated by Xymel Ltd, registered in England and Wales.

Pricing

PlanPriceWhat you get
Free£0.00 per free, billed foreverUp to 10 jobs per month, 1 engineer, basic invoicing and email support
Starter£25.00 per monthUnlimited jobs, 3 engineers, 2 trade modules, invoicing and quotes, SMS notifications and compliance tracking
Growth£59.00 per monthEverything in Starter, 10 engineers, 5 trade modules, Rounds, customer portal, GoCardless Direct Debit, eight certificate types and priority support
Pro£119.00 per monthEverything in Growth, unlimited engineers, Buzz AI Receptionist, AI voice notes and summaries, API access, custom integrations and dedicated support

Paid plans begin with 30 days free, require no credit card and can be cancelled at any time. Free is appropriate for a solo operator with very low volume. Starter removes the job quota and supports a small crew, but omits Rounds and GoCardless collection. Growth is the meaningful choice for a round-based window-cleaning business, while Pro is aimed at larger teams or companies needing unlimited engineers, API access and custom integrations. WorkBee’s pricing model is freemium, with paid plans from £25 per month.

Platforms

WorkBee supports Android, iOS, web and an API. The Field app is described as coming soon to the App Store and Google Play, so businesses should confirm mobile-store availability before relying on a particular installation route.

Who it's for

Choose WorkBee if you run UK trade work with repeat customer schedules, need ordered rounds and want field completion tied to payment collection or accounting. Growth is the best fit for window cleaners whose daily operation depends on rounds and Direct Debit. A solo trader with fewer than ten monthly jobs can start free; a small team that only needs general job administration may find Starter sufficient. Businesses that do not need recurring routes, or that require the mobile app immediately through a public app store, should look elsewhere.

Pros and cons

Pros

  • Customer-specific recurring frequencies and ordered stops suit repeat-service rounds.
  • Offline capture of jobs, photos and signatures supports field work in poor connectivity.
  • Growth combines round reporting with GoCardless collection and failed-payment flags.
  • Plans scale from one engineer to unlimited engineers, with API and custom integration options at Pro.
  • EU data locations, stated encryption controls and deletion requests provide clear privacy and security commitments.

Cons

  • The free plan allows only 10 jobs per month and one engineer, limiting it to very small operations.
  • Starter has unlimited jobs but no Rounds module, making Growth a necessary £59.00-per-month step for round-led businesses.
  • The Field app’s App Store and Google Play availability is still described as coming soon.

Alternatives

For a broader comparison of this niche, see Window Cleaning Software.

  • Fieseros is a paid product with a free plan capped at 100 lifetime jobs and includes leads, quotes, invoices, payments and before/after photos; choose it when those basics matter more than WorkBee’s recurring-round structure.
  • NSuite Solo offers a free plan for up to 25 clients with scheduling, catalog, inventory, invoicing and online collection; it is better suited to a solo service business focused on client and stock management.
  • Work Planner has a free, no-time-limit tier for 20 jobs, one user and one business, making it a lower-volume alternative.
  • RoundRun is an Android and web option with a free founding-member beta for eligible UK window-cleaning businesses.
  • Scrubix provides a free core app with unlimited customers and team users, with SMS credits charged separately.
  • Squeegee is another freemium option available across Android, iOS, macOS, web and Windows.
  • Blueworks CRM is a paid Android, iOS and web product built for window-cleaning crews.
  • SquadwareOne is a paid Android, iOS and web alternative.

Verdict

WorkBee is a strong choice for UK window-cleaning and other trade businesses where recurring rounds, field updates and payment collection belong in one system. Growth is the practical sweet spot because it adds the Rounds module and GoCardless; choose Starter only if unlimited jobs and basic team administration are enough. Look elsewhere if your workload is too small for the paid tiers, your needs centre on inventory rather than rounds, or you need confirmed public-store access to the Field app now.

Alternatives to WorkBee

All alternatives
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  2. 2Scrubix logo

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  3. 3

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  5. 5Work Planner logo

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